BenQ RP550+ User Manual
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BenQ RP550+ User Manual

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RP550+ / RP650 / RP650+
Interactive Flat Panel
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Summary of Contents for BenQ RP550+

  • Page 1 RP550+ / RP650 / RP650+ Interactive Flat Panel User Manual...
  • Page 2 Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

  • Page 3: Table Of Contents

    Important safety instructions..........2 Notes on the LCD panel of this display........2 Safety notice for remote control..........3 Battery safety notice ............... 3 BenQ ecoFACTS................4 Package contents ..............5 Optional accessory................5 Setting up the display ............6 Attaching the pen tray and I/O box ..........
  • Page 4 Table of Contents Operations in the OSD menu............ 33 Picture menu ................. 34 Sound menu..................35 Screen menu .................. 36 Setting menu .................. 39 Multimedia OSD operation..........42 Multimedia buttons on the remote control ......42 Viewing files..................43 Menu system .................. 54 Product information............

  • Page 5: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...

  • Page 6: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  • Page 7: Safety Notice For Remote Control

    Important safety instructions screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible.

  • Page 8: Benq Ecofacts

    Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...

  • Page 9: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Power cord x 4 (for D-Sub (15-pin) DVI interface LCD display different regions) cable cable Audio interface USB cable x 2 Pen tray I/O box...

  • Page 10: Setting Up The Display

    Setting up the display Setting up the display Attaching the pen tray and I/O box Before mounting and using the display, please follow the steps below to install the pen tray and I/O box. The installation should be performed by at least two adult persons to avoid danger and injuries.
  • Page 11 Setting up the display 7. Connect one end of the supplied audio interface cable (the end with a 3.5mm Mini-jack plug and two RCA-type plugs) to the AUDIO IN (AUDIO1) and AUDIO IN (AUDIO2) input jacks on the rear panel of the display, and the other end (the end with a 3.5mm Mini-jack plug) to the...

  • Page 12: Mounting The Display

    Setting up the display Mounting the display You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation: •...
  • Page 13 Setting up the display • To maintain proper ventilation, keep at least 10 mm of 10mm clear space from the back cover of the display to the (0.39") wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.

  • Page 14: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Front/Rear panel RP550+ RP650/RP650+ Name Description • Receives command signals from the remote control. • Detects ambient lighting conditions around the display and adjusts screen brightness automatically when the Ambient Light Sensor function is activated.
  • Page 15 Parts of the display and their functions • Scrolls through settings and options in the OSD menu. /-, /+ • /-, /+: Hot keys for audio volume adjustment. Power button Turns the display on or off. Indicates the power status of the display: - Lights up green when the power is turned on.

  • Page 16: Input/Output Terminals

    Parts of the display and their functions Input/output terminals RP550+ RP650/RP650+ MULTI-MEDIA HDMI MIC IN USB Type A RS-232C VIDEO IN AUDIO IN AUDIO IN AUDIO OUT USB TYPE B FOR TOUCH 100-240V~50-60Hz AC SWITCH ON/OFF AUDIO 1 AUDIO 2 3.4A 1.7A S-VIDEO...
  • Page 17 Parts of the display and their functions Receives S-Video signals from an external device (such as a VCR or VIDEO IN (S- DVD player). VIDEO) Receives component video (YPbPr) signals from an external device VIDEO IN (YPbPr) (such as a DVD player, HDTV device or Laser disc player). For external control and multi-display operation.

  • Page 18: Remote Control

    Parts of the display and their functions Remote control ENTER Confirms your selection or save changes. INFO Shows the current input source and resolution. Numeric buttons (1-9) /Input source buttons • Performs as numeric buttons when the OSD menu is on. •...

  • Page 19: Using The Remote Control

    Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment. The supplied batteries are provided for your convenience so that you can operate the display straight away.

  • Page 20: Connection

    Connection Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. •...
  • Page 21 Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI input jack on the display using an HDMI cable. If the device has a DisplayPort output jack, connect it to the display’s DP input jack using a DisplayPort cable.
  • Page 22 Connection Connecting the YPbPr component video input 1. Connect the VIDEO IN (YPbPr) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player’s audio output jacks to the AUDIO IN (AUDIO2) jacks on the display using a suitable audio cable.
  • Page 23 Connection Connecting the AV and S-Video inputs 1. Connect the VIDEO IN (S-VIDEO) or AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR’s audio output jacks to the AUDIO IN jacks on the display using a suitable audio cable.
  • Page 24 Connection Connecting the multimedia inputs To connect to a network, do one of the following steps. • Take a RJ-45 cable and connect one end to the RJ-45 jack on the display and the other end to the RJ-45 port on your Ethernet or router. •...
  • Page 25 Connection Connecting multiple displays You can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. Additional display RS-232C VIDEO IN AUDIO IN AUDIO IN AUDIO OUT...

  • Page 26: Connecting The Touch Module

    Connection Connecting the touch module Connect the USB TYPE B FOR TOUCH (type B) jack on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer.

  • Page 27: Connecting Power

    Connection Connecting power 1. Plug one end of the power cord into the AC IN jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). 2. Flip the power switch to the ON position to turn on the main power. •...

  • Page 28: Using The Touch Screen

    Using the touch screen Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen. •...
  • Page 29 Using the touch screen OS functions Gesture actions For Windows Vista and Windows 7 Drag one finger left or right. Selection Quickly drag your finger (Flick) in a desired direction. Pan up / Pan down / Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions 1.
  • Page 30 Using the touch screen OS functions Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. Supported by specific applications For Windows XP, Windows Vista and Windows 7...
  • Page 31 Using the touch screen Gesture Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).

  • Page 32: Important Instructions For Using The Touch Screen

    Using the touch screen Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make sure the display is turned off, and unplug the power cord.

  • Page 33: Basic Operations

    Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display’s control panel or on the remote control. • The display’s standby mode still consumes power. To completely cut off power supply, set the power switch to the off position or disconnect the power cord from the power outlet.

  • Page 34: Network Connection

    Network connection Network connection Connecting to a LAN To set the display to connect to a local area network: 1. Connect a RJ45 cable to the corresponding ports on the display and your LAN switch or router. 2. Enter the OSD menu Setting > Control Setting. Select LAN. 3.
  • Page 35 Network connection address Main menus...

  • Page 36: The Osd (On-Screen Display) Menu

    The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Options/functions See page • Picture Mode • Backlight • Contrast • Brightness • Chroma • Phase Picture • Sharpness • Color Temp. • Noise Reduction •...

  • Page 37: Operations In The Osd Menu

    The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER VIDEO SOURCE 2. Press to select an item.

  • Page 38: Picture Menu

    The OSD (On-Screen Display) menu Picture menu Picture Picture Mode Standard Backlight Contrast Brightness Chroma Phase Sharpness Color Temp. Cool Noise Reduction Film Mode Auto Reset EXIT :Move :Enter :Exit ENTER Name Description Sets the display mode. Picture Mode Adjusts the backlight intensity for the screen. Backlight This feature is not available if the Ambient Light Sensor or Adaptive Contrast function is set to On.

  • Page 39: Sound Menu

    The OSD (On-Screen Display) menu Sound menu Sound Sound Mode Standard Treble Bass Balance Center Surround Speaker Internal Audio Source Audio1 Reset EXIT :Move :Exit :Enter ENTER Name Description Adjusts the sound output from the speakers. • Dynamic: Enhances treble and bass. Sound Mode •...

  • Page 40: Screen Menu

    The OSD (On-Screen Display) menu Screen menu Screen PAP Setting Aspect Full Adjust Screen Freeze Touch Feature EXIT :Move :Exit :Enter ENTER Name Description • PAP: Turns on or off the PIP (Picture in Picture) and PBP (Picture by Picture) functions. •...
  • Page 41 The OSD (On-Screen Display) menu • Full 1: Enlarges the picture to fill the screen in the vertical direction, keeping the same aspect ratio. A black frame may appear around the picture. • Full 2: Enlarges the picture to fill the screen. •...
  • Page 42 The OSD (On-Screen Display) menu • Auto Adjustment: Sets whether to optimize image display for each VGA input. • Phase: Adjusts the phase of the VGA input image. • Clock Frequency: Adjusts the clock frequency of the VGA input Adjust Screen image.

  • Page 43: Setting Menu

    The OSD (On-Screen Display) menu Setting menu Setting Language English Schedule Power Save High Control Setting RS-232C Network Settings Set Monitor ID HDMI Control Advanced Information All Reset EXIT :Move ENTER :Enter :Exit Name Description Sets your preferred language for the OSD menu. Language •...
  • Page 44 The OSD (On-Screen Display) menu • RS-232C/LAN: Sets a terminal to control the display. • IR Passthrough: Select it when multiple displays are connected via RS-232C cables. - Primary: Designate the display as the primary unit for remote control operation. Only this display will be operated by the remote control. Control - Secondary: Designate the display as the secondary unit.
  • Page 45 The OSD (On-Screen Display) menu • OSD Rotation: Adjusts the OSD rotation. See product specifications for models recommended for portrait orientation. Landscape only models operated in portrait mode may result in premature failure and will not be covered under the warranty. •...

  • Page 46: Multimedia Osd Operation

    Multimedia OSD operation Multimedia OSD operation The multimedia OSD system provides a variety of settings when the display is connecting to USB devices, wireless networks, or using the built-in storage device, etc. To access the multimedia OSD system: 1. Make sure the display is correctly connecting to a multimedia device. See Connecting the multimedia inputs on page 20 for details.

  • Page 47: Viewing Files

    Multimedia OSD operation Viewing files • Files on the built-in storage device The display is built-in an approximate 3GB storage device. To transfer files to the display, you need to take a USB cable, connect the type A plug to your computer and connect the mini B plug to the display.
  • Page 48 Multimedia OSD operation Remote control key function in browse mode Icon Description Rotation • Press /ENTER to rotate the picture clockwise (0 > 90 > 180 > 270). • Press to rotate the picture counterclockwise (0 > 270 > 180 > 90 > 0). Zoom •...
  • Page 49 Multimedia OSD operation • Video: Lists all supported files. Select the video you want to display and perform the functions as provided on the screen according to your needs. Remote control key function in list view Name Description Goes back to the main page. HOME Goes back to the previous page.
  • Page 50 Multimedia OSD operation Control user interface Remote control key function: when the control user interface is displayed Name Description Goes back to the main page. HOME Goes back to the previous page. Plays/Pauses the video. ENTER • : N/A (PREV) (NEXT) •...
  • Page 51 Multimedia OSD operation Shows the control user interface. Shows the control user interface. Shows the control user interface. • Audio: Lists all supported files. Select the audio you want to play and perform the functions as provided on the screen according to your needs. Remote control key function in list view Name Description...
  • Page 52 Multimedia OSD operation Remote control key function when playback Name Description Goes back to the main page. HOME Goes back to the previous page. Plays/Pauses the audio. ENTER • : N/A (PREV) (NEXT) • : Plays the previous audio. • : Plays the next audio.
  • Page 53 Multimedia OSD operation • Office Viewer: Supports PowerPoint/Word/Excel/PDF files. Select the document you want to display and perform the functions as provided on the screen according to your needs. Remote control key function in list view Name Description Goes back to the main page. HOME Goes back to the previous page.
  • Page 54 1. Take a USB cable and connect the mini B plug to the display, type A plug to a PC. 2. Have your computer ready with the EZ USB software installed. To obtain the EZ USB software, please go to local website from www.BenQ.com. Supported OS for EZ USB: •...
  • Page 55 2. Have your computer ready with the EZ WiFi/LAN software installed, or iOS/ Android device ready with the EZ Display app installed. To obtain the software, please go to local website from www.BenQ.com. The EZ Display is also available on Google Play (Android) or App Store (iOS).
  • Page 56 Multimedia OSD operation 4. Go to the EZ Display > EZ WiFi menu and confirm your selection. The password of the display appears on the screen. 5. Open the EZ WiFi/LAN software or EZ Display app, and enter the password for the display.
  • Page 57 Multimedia OSD operation (EZ Display) 1. Connect to a display. 2. Enter the password 3. Select the function icon for the selected display. on the bottom to display your file. 6. More options are 5. In this example picture, 4. You can also click available.

  • Page 58: Menu System

    Multimedia OSD operation 3. Have your computer ready with the EZ WiFi/LAN software installed. To obtain the EZ WiFi/LAN software, please go to local website from www.BenQ.com. 4. Depending on your need and the availability of the equipment, select a connection method (Auto/Manual) in the Settings >...
  • Page 59 Multimedia OSD operation • Office Viewer: - Adobe PDF: accepts file size up to 75MB PDF 1.0/1.1/1.2/1.3/1.4 - MS Word: accepts file size up to 100MB British Word 95/Word 97/2000/2003/2007 (.docx)/2010 (.docx) - MS Excel: accepts file size up to 15MB British Excel 5, 95, Excel 97/2000/2002/2003/2007 (.xlsx)/2010 (.xlsx), Office XP Excel - MS PowerPoint: accepts document page number up to 1000, and file size up to...
  • Page 60 Multimedia OSD operation Settings Name Description • Version: Displays the version number of the firmware. System • Language: Sets your preferred language for the OSD menu. • Update: Updates the OSD firmware with a USB flash drive. • Hostname: Displays the display’s name for network identification. •...
  • Page 61 Multimedia OSD operation • Auto: Obtains an IP address when you are in a DHCP environment. • Manual: Sets the information required for LAN connection. Contact your network administrator for those information. • OFF: Turns off LAN connection.

  • Page 62: Product Information

    Product information Product information Specifications Specifications Item RP550+ RP650 RP650+ Backlight E-LED Panel size 55" 65" Pixel pitch (mm) 0.63 x 0.63 0.744 x 0.744 Native resolution 1920 x 1080 (pixels) Brightness (cd/m LCD panel (typical) Contrast (typical) 1400:1 4000:1 Adaptive Contrast 9800:1 21000:1...
  • Page 63 Product information Supply 100 - 240V AC, 50/60 Hz Power Consumption Max. 170W 265W Consumption Standby < 0.5W Operating Temperature 0 - 40 C, 32 - 104 Operating Humidity 10 - 90% (without condensation) Environment Storage Temperature -20 - 60 C, 4 - 140 Storage Humidity 10 - 95% (without condensation)

  • Page 64: Dimensions

    Product information Dimensions • RP550+ 343.9 569.8 343.9 1257.6 17.3 17.3 428.8 428.8 127.85 127.85 84.9 84.9 31.7 31.7 121.95 121.95 Unit: mm...
  • Page 65 Product information • RP650/RP650+ 209.9 1514.8 110.9 35.9 35.9 56.9 557.4 557.4 28.6 28.6 72.4 72.4 28.6 28.6 472.5 569.8 472.5 Unit: mm...

  • Page 66: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution Display S-Video YPbPr HDMI Port 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 832 x 624 @ 75Hz 1024 x 768 @ 60Hz...
  • Page 67 Product information 480i (60Hz) 480p (60Hz) 576p (50Hz) 720p (25Hz) 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supported...

  • Page 68: Supported Pap Input Signal Combination

    Product information Supported PAP input signal combination Main/Left picture signal source DisplayP S-Video YPbPr HDMI S-Video Sub/ YPbPr Right picture signal HDMI source Display Port...

  • Page 69: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 70 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...

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Rp650

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