BenQ RP6504-2 User Manual

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BenQ Board

Interactive Flat Panel

RP6504/RP7504/RP8604

(RP6504/RP7504/RP8604/RP6504-2/RP7504-2/RP8604-2)

User Manual

V 1.3.2

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Summary of Contents for BenQ RP6504-2

Page 1 BenQ Board Interactive Flat Panel RP6504/RP7504/RP8604 (RP6504/RP7504/RP8604/RP6504-2/RP7504-2/RP8604-2) User Manual V 1.3.2...
Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Page 3 Available files vary by model. • Make sure your computer is connected to the Internet. • Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com...
Page 4 Front panel ..................................10 Rear panel ..................................11 Remote control ................................13 Install remote control batteries ........................14 Use BenQ Board by remote control ......................14 Pair the remote control and the USB receiver ..................15 Remote control usage tips ..........................15 Using touch pen to launch EZWrite .......................15 Connections ..............................16...
Page 5 Enable AMS service ..............................20 Log in to BenQ Board ...............................21 BenQ service interface ............................21 Side tool bar................................22 Set up the Internet connection ........................23 Wireless connection ............................23 Proxy settings for Wi-Fi ............................ 24 Proxy settings for Ethernet ..........................25 System update ................................
Page 6 Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used The lightning flash with arrowhead symbol, within with the equipment must have three cores and be an equilateral triangle, is intended to alert the user correctly wired to provide connection to the ground.
Page 7 Important safety instructions 1. Do not use this apparatus near water. 2. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 3. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Page 8 BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the “Bringing Enjoyment ‘N Quality to Life” corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
Page 9 BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ’s CSR Website at http:// csr.BenQ.com/...
Page 10 Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. LCD display Power cord (by region) VGA cable x1 2.4 GHz remote control HDMI cable x1 Touch USB cable x1 USB Type-C cable x1 AAA battery x2 * Touch pen (with NFC...
Page 11 Pinch ( ) and pull ( ) to remove the clips. 2. Use the side flaps to carefully lift the box off the BenQ Board. Install the display on a wall 1. Identify the wall mounting screw holes on the back of the display.
Page 12 3. Lift the display out of the box base ( ) and attach the display to the wall ( Hold the top handle of the display and place the other hand underneath the display when you lift and move the display. This display should be installed by at least two adult persons.
Page 13 Install camera Set up your webcam on the top of the display. Two installation methods are provided depends on the connection port of your webcam. • For USB-C camera (DV01K) • For USB-A camera (DVY32) For USB-C camera (DV01K) The mounting components you need: M3 screw x 2 1.
Page 14 2. Tilt the camera downward. 3. Install the mount with two M3x5mm screws on the top of the display. 4. Tilt the camera back. Install external PC The back of the display has four screw holes at its bottom-left side with a dimension of VESA mount 75x75 mm.
Page 15 Parts of the display and their functions Front panel Name Description Connects to USB-C devices for power delivery and data transfer. TYPE-C* Supports the transmission of video, audio, and touch function. HDMI Connects to video sources that support the HDMI interface. TOUCH Supports touch signal input from an external computer.
Page 16 Name Description Volume up Increases the volume. Rear panel Connections on page 16 for details. Name Description Connects to external speakers or earphones. EARPHONE This port does not support microphone function TYPE-C Connects to USB-C devices for data transfer. Connects USB-A devices such as keyboards, mouse, and USB flash PUBLIC 3.0* drives.
Page 17 Supports installation of a slot-in PC. * With these smart ports, a laptop (connected to BenQ Board via USB Type-C or HDMI + Touch USB) can use the USB devices, speakers, and external cameras from BenQ Board to enhance the conference experience.
Page 18 Press to proceed Direction key. Press for right selection. Direction key. Press for downward selection. Android system main screen button. Return key Press to activate Google Assistant. Say commands to control the BenQ Board. Volume up/down. FREEZE Freeze screen One key for blank screen. Go to >...
Page 19 You should replace them as soon as possible. 3. Put the cover back on. Use BenQ Board by remote control 1. Insert the remote control USB receiver into the USB-A ports at the lower left corner on the rear side of the display.
Page 20 If you are experiencing issues using the function key on the remote control, please follow the steps and pair again the remote control to resolve the issue: 1. Insert the USB receiver to BenQ Board’s USB port and place the remote control near it. 2. Press the and BLANK at the same time, and the indicator light will start flashing.
Page 21 Connections Connect power 1. Plug one end of the power cord into the power jack on the display and the other end into an appropriate power outlet. 2. Set the power switch to ON (I). The system will enter standby mode. •...
Page 22 Connect the touch module The touch module of the display supports easy plug-and-play operation. There is no need to install additional drivers on the computer. Try either method below to set up the video and touch input: A. Connect the TYPE-C port on the display to a USB Type-C port on the computer using the supplied USB Type-C cable.
Page 23 Connect the VGA input 1. Connect the VGA port on the display to the VGA output port on a computer using a D-Sub (15-pin) cable. 2. Connect the computer’s audio output port to the PC AUDIO-IN jack on the display using a suitable audio cable.
Page 24 Connect the video output Use an HDMI cable to connect the HDMI-OUT port to the respective input port on the device. HDMI-OUT Connect to serial port Directly connect a computer to the RS232 port on the input/output terminals. RS232 • The applicable cable is not supplied and should be purchased separately. •...
Page 25 Initial setup 1. Turn on the display. Wait for the display to boot up with the BenQ screen. 2. Follow the on-screen instructions to set up the language, date and time, and network. You can skip some of these steps and complete the setup later.
Page 26 Log in to BenQ Board BenQ provides different login options for easier account management. Log in options are as below. A. Guest As a guest, you can access most of the basic functions. All data will be erased after logging out.
Page 27 C. App shortcuts Add up to 7 shortcuts (sync with AMS web). D. Connection E. All apps Tap to find all apps, widgets and bookmarks. F. Help G. Volume H. Wi-Fi I. Notifications Side tool bar Tap the side bars at the left or right of the main interface to access the side tool bar. You may drag the tool to the top or bottom of the screen to suit your preference.
Page 28 Set up the Internet connection Your display must be connected to a network to conduct OTA updates or surf the Internet. Wireless connection You must use a wireless adapter in order to connect the display to the Internet wirelessly. Please contact your local dealer for more information on configuring the wireless connection.
Page 29 Proxy settings for Wi-Fi 1. Open the Settings app. 2. Tap Network & Internet > Internet. 3. Select your Wi-Fi network from the list. 4. Select the pencil icon on the top right corner. A dialog box will pop up. 5.
Page 30 8. Save your settings. Proxy settings for Ethernet 1. Open the Settings app. 2. Tap Network & Internet > Ethernet. 3. Select Proxy to extend the menu. 4. In the Proxy dropdown, select Manual. 5. Enter your proxy server’s information. 6.
Page 31 System update The system will automatically detect and prompt for software updates on every startup. To manually update the software 1. Press on the remote control or on the control panel. The OSD menu appears. 2. Tap Advanced > System update. 3.
Page 32 Google system interface If you did not enable BenQ services, you’ll see the Google interface as below. A B C A. Back B. Home C. Recent apps...
Page 33 Menu operations Through BenQ Board • To enter the OSD menu, press on the control panel. • To make selections, directly tap an item. • Tap a blank area outside the menu to exit. Through remote control • To enter the OSD menu, press on the remote control.
Page 34 General settings a. Brightness • Use the brightness bar to adjust the brightness for the display. • To adjust picture details, go to > Display > Picture mode. b. Audio • Use the volume bar to adjust the volume for the display. •...
Page 35 Display settings Menu Descriptions Auto backlight Switch on/off auto backlight. When no input source such as HDMI, DP, VGA, Type-C is detected, power save options are as below. • Off: Always keep backlight on. Power save mode • Low: Turn off backlight when no input source is detected after 5 minutes.
Page 36 Eye-Care solutions Blue light with wavelengths under 455 nm could affect vision. Eye-Care solution is designed for eyesight protection: the display provides proprietary eye-care technology with ultra-low blue light emission and no visible or invisible flicker within the range of 0-3000Hz, preventing eyestrain caused by extended sessions in front of a display.
Page 37 Audio settings Menu Descriptions Mute Tap the switch to mute or unmute. Balance Adjust the sound balance of the audio output. Switch between preset sound modes that best suit your environment. • Standard Sound mode • News • Cinema • Sports...
Page 38 Advanced settings Menu Descriptions System toolbar Show/Hide the toolbar. Enable the function to allow 100 W charging. If Front USB-C 100W charging disabled, the maximum charge rate is 65 W. Once enabled, the ionizer stays active for a maximum Air ionizer of 5 minutes.
Page 39 For Slot-in PC startup, options are as below: • Source selected: Starts up OPS by selecting OPS in Startup settings Connection. • Board startup: Starts up OPS when BenQ Board starts up. Start up and shut down the display at a designated Power schedule time, and set a startup source.
Page 40 Floating tool The EZWrite floating tool allows you to quickly write or create annotations on any screen that the display is showing. To access the floating tool use either one of the following methods: • In the Android interface, tap in the side tool bar. •...
Page 41 Apps You can access all google services and some BenQ Apps by default. BenQ apps Icon Application name Description Access your personalized workspace environment and AMS files settings, and manage your files and accounts on any BenQ display that you have logged in to.
Page 42 Supported media formats Video File Codec detail Extension Video Audio Maximum transmit ratio Mpeg-4 1920*1080 60 Fps .3gp/.3GP2 Mpeg2 Layer2/3, AAC- LC, PCM H.263 352*288 30 Fps Mpeg-4 1920*1080 60 Fps .avi H.263 Mpeg2 Layer2/3,AAC- LC, PCM 352*288 30 Fps H.264 3840*2160 30 Fps 100Mbps Mpeg-4...
Page 43 File Format Audio Codec Supported range Sample Rate: 8K~48KHz .mp3 MPEG Audio Layer3 MPEG2 layer2/3 Bit Rate: 8~320Kbps .ogg Vorbis Vorbis Sample Rate: 8K~96KHz .wav Sample Rate: 8K~48KHz Photo File Format Supported range .bmp 8000x8000 .gif 6000x4500 Base-line 8000x8000 .jpeg/jpg JPEG Progressive 8000x8000 .png...
Page 44 Product information Specifications Specifications Item RP6504 / RP7504 / RP8604 Size RP6504: 65" / RP7504: 75" / RP8604: 86" Light Source DLED Aspect Ratio 16:9 Resolution 3840 x 2160 RP6504: 0.37(H) x 0.37(V) Pixel Pitch(mm) RP7504: 0.43(H) x 0.43(V) RP8604: 0.49(H) x 0.49(V) Panel RP6504: 400 (typical) Brightness with Glass...
Page 45 Front: Data/Power(up to 100W)/Touch/DP x1 (3.0) System Version Android 13 A78 x 4 + A55 x 4 G57 MC5 Android System 128GB <RP6504-2/RP7504-2/RP8604-2> 64GB <RP6504/RP7504/RP8604> Speaker Type Built in speaker Video / Audio Output Power 20W x 2 w/ 16W subwoofer...
Page 46 Accessories Wireless USB Adapter x 1 (inserted, detachable) (WD02AT) Writing Pen 2 pcs Wall Mount Remote Control 1 pcs (BenQ customized) Operating Temperature 0°C ~ 40°C Operating Humidity 10% ~ 90% RH Non-Condensing Environment Storage Temperature -20°C ~ 60°C Storage Humidity...
Page 47 Dimensions (RP6504) Unit: mm...
Page 48 Dimensions (RP7504) Unit: mm...
Page 49 Dimensions (RP8604) Unit: mm...
Page 50 Supported input signal resolution Input source Resolution TYPE C HDMI 2.0 640 x 480 @ 60Hz 720 x 400 @ 85Hz 800 x 600 @ 60Hz 1024 x 768 @ 60Hz 1280 x 768 @ 60Hz 1280 x 960 @ 60Hz 1280 x 1024 @ 60Hz 1360 x 768 @ 60Hz 1366 x 900 @ 60Hz...
Page 51 Troubleshooting Problem Solution Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
Page 52 Problem Solution • Check whether there are other objects between remote control and television remote control receiving window, thus leading to failure of remote control. Remote control failure • Check whether the battery electrode in the remote control is correct. •...

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