Nortel CallPilot 100 User Manual page 44

Messaging
Feature
Primary and Alternate
Greetings
Recovering Deleted
Messages
Remote Call
Forwarding to Voice
Mail
Saved Message
Queue and Retention
Periods
System Coordinator
Mailbox
Urgent Message
Notification
Description
Lets a mailbox subscriber switch between
pre-recorded primary and alternate
greetings.
Lets a user revisit a previously deleted
message during a mailbox session and
save the message.
Lets the mailbox owner turn Call
Forwarding to Voice Mail on or off from a
remote location.
Saves messages for a preset time period
as determined by Class of Service; saved
messages are stored in a queue and
played after any new messages.
Lets a system coordinator perform
administration duties and send broadcast
messages.
Notifies users of urgent messages. The
prompt "This message is urgent" will
precede playback and display an urgent
message. Urgent messages will be moved
to the front of the new message queue,
ahead of non-urgent messages. When
urgent messages are saved, the urgent
indication is ignored and the message is
queued in chronological order.
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Benefits
Improves flexibility.
Users can move quickly
through mailbox messages
without the risk of
accidentally deleting a
message that they wish to
retain.
If the user has forgotten to
Call Forward or is
unexpectedly away from the
office, they can still forward
to voicemail so that their
customers do not have to
wait through multiple rings.
Users can save important
messages in case they have
forgotten some details.
Ensures no calls are lost,
while at the same time
improving system
management.
Improves user's time
management by dealing
with most important issues
first.
Norstar