Evolis Dualys Manual
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Evolis Dualys Manual

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Welcome
To The World of Evolis Card Printer Products!
Congratulations on making the Dualys printer your choice!
Please read carefully this Operating Guide before installing your printer.
It is a quick guide to help you to use your Dualys Card Printer.
July 2003 © Evolis Card Printer. All rights reserved.
No part of this document may be reproduced by any method, either mechanical, electronic,
photographic, or otherwise without prior written permission from Evolis Card Printer.
All information contained in this document is subject to changes without prior notification.
Rev.1.0
1

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Summary of Contents for Evolis Dualys

  • Page 1 Congratulations on making the Dualys printer your choice! Please read carefully this Operating Guide before installing your printer. It is a quick guide to help you to use your Dualys Card Printer. July 2003 © Evolis Card Printer. All rights reserved.

  • Page 2: Table Of Contents

    Summary table Printer description ........... Printer connection .

  • Page 3: Printer Description

    Printer description Card Output Hopper Collects the cards ejected from printer Cover Lever Allows the printer cover to be opened and closed Card Feeder Holds the cards before printing Control Panel Shows the printer activity Flip Over Module Rotates the card 180° Reject Card Box Collects the faulty cards Identification Label...

  • Page 4: Printer Connection

    Um den Drucker vom Netz zu trennen, soll einfach der Netzstecker aus der Steckdose gezogen werden. Der Drucker selbst soll ausschließlich an einer geeigneten Stromquelle mit korrekter Erdung angeschlossen werden. Nur die mit dem Evolis Drucker belieferten Stromversorgung und Stromkabel benutzen.

  • Page 5: Driver Installation

    The enclosed CD-Rom includes a utility which automates the installation of the printer driver. This utility installs the suitable driver for your computer configuration. To install the Dualys Windows Drivers, please proceed as described below: Click on the menu Insert the CD-Rom in your “Driver Installation”.

  • Page 6: Indicators

    Indicators There is a Control Panel on the upper part of the printer with four LED’s. Each is associated to a symbol showing the Dualys activity during printing. The lights show: Ribbon end Cleaning signal Switch on, No card Push button data reception The control panel LED’s are in either of the following conditions:...
  • Page 7 Indicators Refer to the following conditions to determine the status or current activity of your printer. The printer is ready to process PRINTER READY The printer is receiving data. PROCESSING There is no ribbon inside the printer. The ribbon is finished. The ribbon has been incorrectly installed.
  • Page 8 Indicators A cleaning cycle is required. See Cleaning section for more information. PRINTER CLEANING ALERT A card is jammed inside the printer. A mechanical part is defective inside the printer. Press one second on the push button. If the problem still occur, call for technical assistance.

  • Page 9: Cards Loading

    Cards loading Card feeder max. max. max. max. max. Remove the feeder Press the spring system down Replace the feeder from the printer inside the feeder and insert in the printer. as shown. the cards as shown (100 cards max. 0.76mm-30mil). Note: The side to be printed must be facing down.

  • Page 10: Card Output Hopper

    Cards loading Card output hopper Locate the door of Open the door as Close the door. the output hopper. shown and remove the printed cards. Reject card box Locate the reject card box and remove the faulty or/and used cleaning cards.
  • Page 11 Cards loading IMPORTANT ! Advice about selecting cards Only use the types of card which comply with the Dualys printer specifications. Do not touch the surface of the cards ; the printing quality depends upon this. Do not use damaged, folded or embossed cards.

  • Page 12: Ribbon Loading

    The type of the ribbon is selectable through the printer driver in the “Main” tab. The ribbon must be correctly installed for the printer to function. Only use Evolis ribbons. Evolis accepts no responsibility if the printer is damaged following the use of an unapproved ribbon.

  • Page 13: Cleaning

    Use the Pre-Saturated Cards (UltraClean Cleaning Kit Part Number: A5011). Cleaning cycle: every 1000 cards. The Dualys printer is fitted with a cleaning alert, which is activated every 1000 inserted cards. The cleaning alert LED’s switches on. If you do not clean the printer while this LED is switched on, it will start flashing after another 200 cards has been inserted.
  • Page 14 Cleaning max. Remove the ribbon Close the printer cover. from the printer. Press the control panel push button for a few seconds. The cleaning starts. After performing a cleaning cycle, wait 2 minutes for the cleaning fluid to evaporate completely before using the printer again. IMPORTANT ! Protect the validity of the print head warranty! If the cleaning cycle is not performed before the 1200th card is printed,...

  • Page 15: Cleaning Of The Print Head

    Cleaning Cleaning of the print head Use the swabs (UltraClean Cleaning Kit Part Number: A5011). Cleaning cycle: before inserting every new ribbon. Take a new swab Open the printer Switch the printer off. and press on the cover and locate Then, gently rub the stick to let the the print head.

  • Page 16: Maintenance Of The Cleaning Rollers

    Cleaning Maintenance of the cleaning rollers Use the cleaning cloths (UltraClean Cleaning Kit Part Number A5011). Cleaning cycle: before inserting every new ribbon. Open the printer Remove dust by Once dry, replace max. cover. Remove the rubbing gently the two rollers in the ribbon if present with the cloth printer, then close...

  • Page 17: Help & Support

    • Check the connection to the computer and to the printer. • Test with another cable of the same type. 4. Elements of the print head may be damaged. • Print a test card If the test card does not print, contact an Evolis Reseller for a replacement print head.

  • Page 18: The Print Quality Is Not Satisfactory

    • If white horizontal lines appear on the card, some print head elements may be clogged or damaged. • Clean the print head • If the problem is not solved after cleaning, contact an Evolis Reseller for a replacement print head.
  • Page 19 If the suggestions given in the previous section do not enable the problem(s) to be solved, contact your local Evolis Reseller. When you call an Evolis Reseller, you must be near your computer and be ready to supply the following information:...

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