Related Manuals for Evolis DUPLIPASS
Summary of Contents for Evolis DUPLIPASS
- Page 1 DUPLIPASS USER GUIDE DUPLIPASS Evolis © 2021. All rights reserved. User-Guide_DUPF_ENG_20211109_A...
-
Page 2: Warranty
All the information contained in this document is subject to change without prior notice. DUPLIPASS Evolis cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination or use of this manual. - Page 3 ABOUT YOUR NEW PRINTER Thank you for choosing an Evolis printer. Using your new printer, you will be able to create a wide variety of high-quality cards and badges which can be printed in various thicknesses, colours and styles. This printer uses consumables and accessories available from Evolis. For further details, visit our website at www.evolis.com.
- Page 4 The following icons are used in this manual to highlight important information: Information providing further details or depth about certain points in the main text. NOTE DUPLIPASS Indicates that failing to take the recommended action is liable to damage your printer. A video showing the procedure is available on www.evolis.com website.
-
Page 5: Getting Started
Use only the power supply unit supplied with your Evolis printer: CWT type KPL-065M-VI or FSP type FSP060-RAAK3 Use only the USB cable supplied with your Evolis printer. The Evolis printer must be placed in a dry location, protected from dust and drafts but well-ventilated. Take care to keep your printer NOTE... - Page 6 DESCRIPTION OF THE PRINTER AND ITS FUNCTIONS DUPLIPASS Warning lights Card/Ribbon Printer Control button - Card feeder - USB sockets (USB A towards USB B) - Output hopper - Power cable jack - Control panel - Kensington lock...
- Page 7 DUPLIPASS - Thermal print head - Label with printer serial number. The machine should always be disconnected from the power supply (= unplugged) before any work is carried out on it.
-
Page 8: Installation
Connection to the power supply The printer must be connected to a properly protected and earthed electrical installation. FI: Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan. DUPLIPASS NO: Apparatet må tilkoples jordet stikkontakt. SE: Apparaten skall anslutas till jordat uttag. -
Page 9: Fitting The Ribbon
NOTE A ribbon enables 450 printings as a maximum. DUPLIPASS For optimum print quality, Evolis recommends that the printer is fully cleaned every time the ribbon is changed. See the Servicing section of this manual. Fitting the ribbon NOTE The printer automatically recognises the ribbon inserted. - Page 10 Cards For optimum quality, the cards used must be ISO 7810 certified. Use only the card types recommended by Evolis. NOTE Do not touch the printable surface of the cards in order to preserve print quality. DUPLIPASS Do not use cards that have been damaged, folded, embossed or dropped on the floor.
- Page 11 Once the print cycle is complete, the cards are issued into the output hopper below the card feeder. This output hopper is designed to collect the printed cards. The printer is equipped with an output hopper with a maximum capacity of 25 cards that are 0.76 mm thick. DUPLIPASS...
- Page 12 Power button Connecting to a WiFi network The WiFi network will be necessary to install updates of DupliPass and other components of the system, as well as in case of problem with the Blueetooth appairing. Go to the dashboard by pressing the volume-up button for three seconds and then release it.
- Page 13 Standby mode It is set on 30 minutes. DUPLIPASS Pairing the Famoco device with the Bluetooth network When you receive the device, it is already paired to the printer Bluetooth network. But in case of device replacement due to failure, you will need to do the pairing again.
- Page 14 Then press on TEST CONNEXION. By default, Bluetooth option is active. DUPLIPASS If the printer is correctly appaired, it make a quick noise. Check the printer is ready through the tab called Printer status (cards are in the feeder, new ribbon is inserted).
-
Page 15: Printing A Card
Make sure you are connected in Bluetooth or Wifi to your printer (see section called Installation of the application and pairing). DUPLIPASS Press on SCAN and scan the COVID certificate QR code with your phone. If you try scanning a paper document, make sure it is not crumpled/badly printed/glossy. -
Page 16: Maintenance
In order to get the most from your printer, cleaning is recommended. We recommend regular cleaning of the different printer parts: card transport rollers and print head. The "T" cards and Evolis cleaning pens are available at your reseller. Do not hesitate to clean the printer in the event of any printing problems. -
Page 17: Cleaning The Printer
NOTE Servicing accessory: saturated "T" shaped card. DUPLIPASS Follow the procedure below to ensure you have carried out regular cleaning properly: Repeatedly running the adhesive card through the printer cleans the cleaning roller in order to maintain print quality and increases the service life of the print head. - Page 18 The "T" card is for single use only. Please use a new card each time you clean. Cleaning may be also launched from DupliPass application and the Options>Cleaning tab. After launching the cleaning, please wait for 10 seconds before inserting the T-shaped NOTE card.
-
Page 19: Cleaning The Print Head
Cleaning the print head Recommended cleaning cycle: If you notice poor-quality printing or after a period of inactivity. NOTE Servicing accessory: cleaning pen from the Evolis High Trust brand. ® The cleaning pen may be used up to 8 times. -
Page 20: Warnings And Diagnosis
WARNINGS AND DIAGNOSIS DUPLIPASS Although the printer was designed to work independently, keeping user involvement to a minimum, it may prove useful to be aware of the main warning messages. - Page 21 If you have a print job in FLASHING progress, this restarts with a new card. NOTE For optimum use of your printer, we advise you to use the ribbons and cards recommended by Evolis.
- Page 22 For more details, refer to section STEADY LIGHT Freeing jammed cards If the problem persists, contact your Evolis dealer for assistance. FLASHING COOLING MODE FIRMWARE UPDATE • The cooling system has •...
-
Page 23: Diagnosis Help
DIAGNOSIS HELP In this section, you will find all the information you need to carry out a few simple checks that you may be asked to run by your Evolis dealer to help you as effectively as possible. Printing a technical test card DUPLIPASS We recommend that you print a technical test card to ensure that your printer is working properly. -
Page 24: Troubleshooting
Do not attempt to use tools or other items to repair your printer in the event of problems, in case major damage is caused. Connexion problems DUPLIPASS • DupliPass application does not display Please check the Bluetooth connexion. For more details, refer to previous page> Pairing the Famoco device with the Bluetooth network. • No connexion to the local network (FMS is red-colored) Check that Wifi and Bluetooth networks are enabled In the Connectivity menu, press on Internet. -
Page 25: Poor Print Quality
Check that the ribbon is not finished or damaged. Replace it or re-install it if necessary. The print head may be damaged Print a test card. If the test card does not print, contact an Evolis dealer for technical support or visit the website at www.evolis.com. DUPLIPASS Poor print quality Small blemishes on the card •... -
Page 26: Partial Or Incorrect Printing
Should horizontal straight lines appear on printed cards, it is likely that the print head is dirty or damaged. See sections on Maintenance and Troubleshooting. If the problem persists, contact an Evolis dealer or visit the website at www.evolis.com. It is recommended that you destroy any card that woud be badly printed, for example through a cut in the QR code. -
Page 27: Freeing Jammed Cards
Freeing jammed cards Control panel displays: DUPLIPASS MECHANICAL ERROR • Card jammed in the printer. Print jobs are interrupted. The printer light and the control button are lit. Do not turn your printer off, as this cancels pending print jobs in the printer’s memory. -
Page 28: Technical Support
If you are having difficulties in configuring and using your printer, read this manual carefully. For any unresolved technical problems and to help you with daily tasks, please contact your Evolis reseller. You may need to provide the following information:... -
Page 29: Declarations Of Conformity
APPENDIX B DECLARATIONS OF CONFORMITY In this section, you will find the certifications for your Evolis printer. DUPLIPASS Declarations of conformity Concerning Safety and Electromagnetic Compatibility of Radio Equipment (RED 2014/53/EU, LVD 2014/35/EU, EMC 2014/30/EU Directives) and (RoHS2) 2011/65/EU) Manufacturer name:...
Need help?
Do you have a question about the DUPLIPASS and is the answer not in the manual?
Questions and answers