Evolis Dualys User Manual
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Evolis Dualys User Manual

Plastic card printer
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User's Guide
Plastic Card Printer
Dualys User's Guide. Part Number: KU02E. Rev. A2
January 2006 © Evolis Card Printer
1

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Summary of Contents for Evolis Dualys

  • Page 1 User’s Guide Plastic Card Printer Dualys User’s Guide. Part Number: KU02E. Rev. A2 January 2006 © Evolis Card Printer...
  • Page 2 Return Materials Authorization In order to make a warranty claim you must contact an Evolis Reseller. You will be responsible for packaging the prin- ter for shipment and the costs of shipping and insurance of the printer from the point of use of the printer to the Evolis Reseller.

  • Page 3: Table Of Contents

    Table of contents Introduction ..............Chapter I •...

  • Page 4: Introduction

    Introduction We congratulate you for choosing a Dualys printer! Dualys printers are the ideal solution for all printing of plastic cards and badges, student cards, transpor- tation season tickets, employee badges, access control badges, membership cards, and all other appli- cations requiring printing on the two sides of the card …...

  • Page 5: Choice Of A Location

    Starting up Choice of a location The Dualys printer must be set up on a level surface, in a dust free environment. It is essential to be able to access the printer from all sides for installation and use. Unpacking the printer Proceed as follows in unpacking the printer 1.

  • Page 6: Description Of The Printer And Its Functions

    Description of the printer and its functions We invite you to check the different components of your printer on the following drawings, to which we will refer in this manual. Output hopper Collects the printed and/or encoded cards Cover lever Enables the printer cover to be opened and closed Card feeder Receives the cards for printing...

  • Page 7: Installation Of The Interface Cable And Power Supply

    Installation of the interface cable and power supply If you wish to use your Dualys printer with the USB port, install the Windows driver before connecting this port. 1. Connect the interface cable supplied with your printer as indicated in the following 2.

  • Page 8: Stand By

    SE: "Apparaten skall anslutas till jordat uttag" Stand by The Dualys printer may be left in stand-by at any time by pressing the push button as indicated. The green light on the push button goes out. To reactivate the printer, press the push button for one second.

  • Page 9: Ribbon Installation

    2. Install the ribbon in the printer as shown. 3. Close the cover of the printer. The ribbon must be correctly installed for the printer to work. Only use Evolis ribbons. Evolis declines all responsibility if the printer or the print head are damaged through the use of an unapproved ribbon.

  • Page 10: Card Management

    Card thickness: • Dualys printers admit cards with a thickness of 0.25 mm to 1 mm. Advice on card selection: Only use the type of cards appearing in the Technical Specifications in this manual...

  • Page 11: Installing The Manual Card Feeder And Loading The Cards

    Installing the manual card feeder and loading the cards The Dualys printer may be optionally fitted with a manual card feeder for inserting cards one by one. Manual card feeder option should be set through the driver Properties. In the Tools tab click on Dialog box button.

  • Page 12: Adjusting The Card Thickness

    Adjusting the card thickness The Dualys printer is fitted with a manual adjustment system for the thickness of the cards that is acces- sible either from inside the printer or when the cover is open. Dualys printers accept card thickness from 0.25 mm (10mil) to 1 mm (40mil).
  • Page 13 To adjust the card thickness from inside the printer 1. Open the cover of the printer by pressing the opening lever and then turn it. 2. Remove the ribbon if there is one in the printer. Then adjust the thickness of the cards used by moving the handle from right to left on the required card thickness.

  • Page 14: Using The Output Hopper

    Using the output hopper The Dualys printer is fitted with an output hopper with a capacity for 100 cards in 0.76 mm format. This is intended to receive the printed and/or encoded cards. 1. Locate the output hopper and rotate it.

  • Page 15: Printing

    By default the cases are hidden and the installation programme will delete all existing set-ups. Click on Install to start the procedure. When told to do so, choose the type of interface you wish to use to connect your Evolis printer: USB or Parallel.
  • Page 16 NT4.0 Choose the file Youngi.dll file (or Younbwgi.inf), click on Open and then OK. Click on Finish. A new Evolis driver (Copy1) has been created for the printer on USB port. The installation of the printer driver is now completed.

  • Page 17: Printing Parameter Setup

    Printing parameter setup Before using your Dualys printer, it is best to check / modify the default parameters of the driver. Furthermore, if you have options installed, you must declare them to the driver. Your printer has numerous functions that can be set in the printing manager. These printing parame-...
  • Page 18 “Graphic” dialog box This dialog box allows the selection of: Ribbon: the type of ribbon used Printing Settings: choice of single-sided or dual-sided printing, with the possibility to set the Black and Varnish ribbon panel configura- tion in the case you previously selected a color ribbon in the “Ribbon”...

  • Page 19: Printing

    “Tools” dialog box This dialog box offers first level help for your Dualys printer. If your Dualys printer has an option with a magnetic enco- der, now proceed to set it up by clicking on the Encoding Definition button. For further information concerning this printer option, consult Annexe A of this manual.
  • Page 20 Note that this example does not intend to teach the operator about the working of the Word application. The only aim is to establish a relations- hip between the design of a card and the parameters management of the Dualys necessary for its printing.
  • Page 21 To access the parameters from the Word window: 1. In the menu bar, point to File and select Print 2. The dialog box tells you that the Evolis printer has been selected. Then click on Properties. The dia- log box of the Evolis Dualys driver opens.

  • Page 22: Cleaning

    Failure to observe the procedures concerning maintenance in this chapter may lead annuls the warranty of your Dualys printer and the print head. The company Evolis declines all liabi- lity if the printer is used under unapproved conditions of cleaning.
  • Page 23 This simple cleaning system requires the use of pre-saturated cleaning cards specially conceived for the printer. A cleaning kit with samples of these cards is provided with your Dualys printer. By repeatedly passing the card inside the printer, the card transport rollers, the cleaning roller, the print head and the magnetic head (option) are all cleaned.
  • Page 24 4. Using the lever, adjust the thick- ness of the card to MAX position. 5. Put the feeder back in the printer. Then press on the top of the feeder until it clicks. 6. Open the cover and remove the ribbon from the printer as shown.

  • Page 25: Cleaning Of The Print Head

    Following a cleaning cycle, wait two minutes for the cleaner to evaporate completely before using the printer again. Although the cleaning alert might have been triggered, the printer will continue to work. It is also possible to trigger a cleaning sequence without waiting for the signal of the light of the printer.

  • Page 26: Maintenance Of The Cleaning Roller

    Cleaning cycle: on each ribbon change Use: cleaning wipes Your Dualys printer has a cleaning roller. Its adhesive surface holds the dust caused by the cards. Although this roller is maintained when cleaning the inside of the printer, it is nevertheless advised to clean it regularly and simply with a wipe provided in the cleaning kit to ensure that the surface of the cards is perfectly clean.
  • Page 27 3. Clean the roller with a wipe from your cleaning kit. Eliminate all dust by lightly rubbing the wipe on the surface of the roller. 4. When the roller is dry, put it back in the printer and close the cover. Following a cleaning cycle, wait two minutes for the cleaner to evaporate completely before using the printer again.

  • Page 28: Troubleshooting

    Chap. 4 Troubleshooting To satisfy the demands of its customers, Evolis provides a complete range of technical assistance servi- ces in this manual and on the website www.evolis.com This section includes information concerning first level repairs on the Dualys printer.
  • Page 29 The printer to be set to stand-by A test card to be printed A cleaning cycle to be started Consult the following states of the control panel to determine the activity of the Dualys printer or the nature of the problem: State of the lights...
  • Page 30 Press the push button for one second. The printer restarts the magnetic encoding cycle with a new card. If the problem persists, call your Evolis resel- ler for assistance. The print head cooling system is activated. COOLING MODE The printer stops working for a few seconds.

  • Page 31: Printing And Interpreting A Test Card

    Printing and interpreting a test card Printing a test card gives certain technical information about your printer and confirms its correct working. We advise you to print it when the printer is put into service and to keep it at hand. Printing a test card 1.

  • Page 32: Printing Quality Problems

    Printing quality problem The following information will help you to resolve any problems of printing quality that might arise in using your printer. If despite this information you are unable to resolve the problem, contact your Evolis reseller. Nothing prints 1.
  • Page 33 3. Elements of the print head may be damaged. Print a test card. See the point “Printing and interpreting a test card” in this chapter. If the test card fails to print, contact your reseller for a new print head. The printing quality is not sufficient 1.

  • Page 34: Correcting Card Jamming

    4. Make sure that the cards are not stuck together. Changing a print head Dualys printer print heads may be changed simply and effectively without any tools or special adjustments. Wait until the head is cool before working on it. Before changing a print head, make sure the printer is turned off.
  • Page 35 2. With one hand, push the metal part at the back under the cover and with the other turn the two forks to remove the print head from the head arm. 3. Disconnect the cable from behind the print head Stage 2 –...
  • Page 36 Stage 3 – Setting the new print head 1. Make sure that the printer is turned on and connected to a computer where the Dualys driver has been installed. 2. In the driver properties, click on the « Tools » dialog box.

  • Page 37: Customer Service

    Evolis will give you the address of the nearest Evolis reseller to you. When you call an Evolis reseller, you must be close to your computer and be prepared to give the fol- lowing information:...

  • Page 38: Technical Specifications

    Warranty Printer: 2 years Print head: 2 years, unlimited number of prints Consult the guarantee booklet supplied with your Evolis printer for more information Ribbon types Monochrome: 1000 cards/roll Monochrome colors: black, blue, red, green, white, gold, silver and scratch off...

  • Page 39: Supplies

    Chap. 6 Supplies Evolis has a large choice of cards and ribbons as well as various accessories. In the following you will find the list of supplies available from an Evolis reseller. Monochrome ribbons P/N: R2011 Black ribbon 1000 cards/roll...
  • Page 40 Cleaning accessories P/N: A5011 UltraClean Cleaning Kit (for complete cleaning of the printer) 5 pre-saturated cleaning cards, 5 swabs, 1 box of 40 pre-saturated wipes P/N: A5002 PrinterClean Cleaning kit (for cleaning of the transport rollers) 50 pre-saturated cleaning cards Ref.

  • Page 41: Magnetic Encoding

    Set in high coercivity (HICO) or in low coercivity (LOCO) with a simple click from the Windows driver, however, the encoders of the Dualys Mag are sent adjusted to high coercivity (HICO) by default, unless specifically requested on the order.
  • Page 42 max. max. max. 2. Lower the spring system as shown and insert 100 magnetic cards of 0.76 mm (30mil) at most. 3. Put the feeder back in the printer. Then press on the top of the feeder until it clicks. Setting the Windows Driver When first installing the Windows driver, it is necessary to parameterise the functions of the magnetic encoder.
  • Page 43 Automatic extraction allows cards with magnetic tracks to be encoded from Windows applications (such as Word for example). A text field surrounded by the characters ”|” and ”|” (or another charac- ter to be defined by the user) may be interpreted as an encoding command by the driver. Only use cards with magnetic tracks conform to ISO 7810 and ISO 7811.

  • Page 44: Smart Card Contact Station

    Dualys printers with a Smart Card Contact Station are called Dualys Smart printers. The working mode of a Dualys Smart printer is identical to that of a Dualys printer. The Smart Card Contact Station of the Dualys Smart enables the chips to be programmed to the ISO 7816-2 standards.
  • Page 45 Interface of the Contact Station The Dualys is fitted with a DB-9 female connector on the back of the printer. This connector, directly connected to the Contact Station inside the printer, is also connected to an external coupler to pro- gram the chip.
  • Page 46 The printer connects the Contact Station to the DB-9 connector. The chip may be programmed via the serial or USB interface of the computer and the external coupler. Check the Programming Guide of the Dualys printer to obtain more complete information on how to program a chip card.
  • Page 47 Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Evolis Card Printer may cause, harmful interference and void the FCC authorization to operate this equipment.

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