Responding to Failed Connections
When your device fails to connect
Verizon recommends working through the steps below until your device connects:
Wait 30 seconds and try again.
Wait 1 minute and try again.
Wait 2 minutes and try again.
Wait 8 minutes and try again.
Make one attempt every 15 minutes for an hour.
Make one attempt every 90 minutes.
When a call drops
If a connected call drops for any reason:
Wait 30 seconds and restart the sequence again.
Carrier Issues MTD-H5
Congested cellular towers may bump data devices since voice calls take priority. Idle data devices may also
experience dropped connections.
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QuickCarrier USB-D MTD-H5 and MTD-EV3