Responding To Failed Connections; When Your Device Fails To Connect; When A Call Drops; Carrier Issues Mtd-H5 - Multitech MTD-H5 User Manual

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Responding to Failed Connections

When your device fails to connect

Verizon recommends working through the steps below until your device connects:
Wait 30 seconds and try again.
Wait 1 minute and try again.
Wait 2 minutes and try again.
Wait 8 minutes and try again.
Make one attempt every 15 minutes for an hour.
Make one attempt every 90 minutes.

When a call drops

If a connected call drops for any reason:
Wait 30 seconds and restart the sequence again.

Carrier Issues MTD-H5

Congested cellular towers may bump data devices since voice calls take priority. Idle data devices may also
experience dropped connections.
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QuickCarrier USB-D MTD-H5 and MTD-EV3

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