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Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
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CONTENTS Chapter 5 – Safety Information ..........................22 Handling Precautions ..............................22 Radio Frequency (RF) Safety ............................22 Sécurité relative aux appareils à radiofréquence (RF)....................22 General Safety................................23 Interference with Pacemakers and Other Medical Devices ..................23 Potential interference ............................... 23 Precautions for pacemaker wearers ........................
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CONTENTS Troubleshooting ................................42 Serial COM port is not available in the Serial Modem Settings................42 Device is not detected ("No Device") ........................42 MultiConnect Cell USB Modem is not detected ....................... 42 Connection Manager is not working, and a device connected to the computer is not detected......42 Connection Manager displays "Device Error"...
The Dragonfly™ (MTQ) embedded cellular modem is fully certified and MNO approved. These ready-to-integrate modules offer an onboard cellular radio in a compact design. Documentation Overview The following documents are available at https://www.multitech.com/brands/multiconnect-dragonfly. Select your model to find the documents specific for that device. Document...
PRODUCT OVERVIEW Descriptions of LEDs The Link Status LED is located on the SIM side of the device to the right of the Micro USB Connector in the lower right corner. LED Indicators Link Status OFF —No power to the cellular radio Slow Blink (200 ms High/1800 ms Low) —...
HARDWARE AND SPECIFICATIONS Category Description Environment Operating Temperature -40° C to +85° C Storage Temperature -40° C to +85° C Humidity 20%-90% RH, non-condensing Category Description Power Requirements Operating Voltage 3.3 - 5 V +/- 5% Input Current See Power Draw Certifications and Compliance EMC and Radio FCC Part 15 Class B...
HARDWARE AND SPECIFICATIONS MTQ-L4G1-B02 Signal Name Logic Level Voltage In/Out Description Voltage Ground USB-DATA+ 0 - 3V 5.5V USB Data USB-DATA- VCC-IN 3.3 - 5V +/-5% Power Input Main Power RADIO_RXD 0 - 3V 3.3V Serial data output to DTE RADIO_DCD 0 - 3V 3.3V...
HARDWARE AND SPECIFICATIONS Signal Name Logic Level Voltage In/Out Description Voltage RADIO_TXD 0 - 3.3V 3.3V Serial data input from DTE VCC-IN 3.3 - 5V +/-5% Power Input Main Power LINK_STATUS Radio link status LED RESET 0 - 1.8V Radio reset, treat as open drain, active low Ground A hyphen (-) indicates a range of acceptable logic levels.
HARDWARE AND SPECIFICATIONS DC Electrical Characteristics Parameter Conditions Minimum Volts Maximum Volts Digital signal input low level CMOS port -0.3 =+8 mA Digital signal input high level CMOS port =+8 mA Output low level voltage for an I/O pin CMOS port =+8 mA Output high level voltage for an I/O pin -0.4...
HARDWARE AND SPECIFICATIONS Power Draw - MTQ-L4G1-B02 Radio Power Down Power Live Callbox Average TX Pulse Total Inrush Protocol Mode via Down Connection Connection Measured Amplitude Charge AT+QPOWD Mode via Idle - No Idle - No Current at Current for Measured in (mA) Reset line...
If possible, use a USB port that connects directly to the motherboard rather than a USB port with added cabling inside the computer chassis. Use USB 3.0 ports if available. These ports are typically rated for more current. You can order the USB cable through MultiTech. The part number is CA-USB-A-MICRO-B-3. Dragonfly MTQ-L4G1 Device Guide...
USB connector on the device. There is no connection to pins 6 and 7 on the developer board. Establish serial communication using Multitech developer board MTUDK2. See the Universal Developer Kit 2.0 Developer Guide (PN S000610) for more information.
GETTING STARTED Device Reset (Pin 35) Minimum pulse is 50 ms. - If the reset line is held low for >50ms the radio is turned off. - When the reset line is released, the radio is turned on. Low Power Options See Powering Down the Device for the lowest power consumption.
Chapter 4 – Antennas External Antenna Option Antenna Devices were approved with the following antenna: Manufacturer: Wieson Description: LTE Antenna with SMA-Male Connector Model Number GY115IE002-001 MultiTech ordering information: Model Quantity ANLTE4-1HRA ANLTE4-2HRA ANLTE4-10HRA ANLTE4-50HRA Antenna Specifications Category Description Frequency Range 0.698 - 0.96 GHz...
ANTENNAS SMA to U.FL Cables The developer kit includes three 4.5" SMA to U.FL cables which are preinstalled on the developer board. Consult the mechanical drawings for your device to determine which antenna to connect to which U.FL connector on the device.
ANTENNAS Antenna Diversity Antenna diversity uses two receive antennas to improve the downlink connection (cell tower to mobile). It has no effect on the uplink (mobile to cell tower). Antenna diversity is useful in environments where the signal arrives at the device after bouncing off or around buildings or other objects.
ANTENNAS Antenna Approvals and Safety Considerations Note the following: The carriers conduct antenna diversity tests. There are no EMC concerns about antenna diversity. All antennas need to have a minimum flammability rating. Safety requirements depend on your final product. Antennas are not approved for outdoor use. Do not extend antennas outside of any building. Diversity and Power Draw There are no significant power draw differences.
SAFETY INFORMATION Chapter 5 – Safety Information Handling Precautions To avoid damage due to the accumulation of static charge use proper precautions, such as an ESD strap, when handling any cellular device to avoid exposure to electronic discharge during handling and mounting the device. Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment.
SAFETY INFORMATION General Safety The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.
Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.
This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not required for the device that you develop as long as the following requirement is met: Model Identification: The MultiTech model identification allows the carrier to verify the modem as one of its approved models.
REGULATORY INFORMATION Chapter 7 – Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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REGULATORY INFORMATION Rule Parts Frequency Range Output Watts Frequency Tolerance Emission Designator 1860.0 - 1900.0 0.4198 0.1 PPM 17M9G7D 1860.0 - 1900.0 0.2259 0.1 PPM 17M9W7D 1850.7 - 1909.3 0.2547 0.1 PPM 1M09W7D 1720.0 - 1745.0 0.4887 0.1 PPM 17M9G7D 1720.0 - 1745.0 0.2612 0.1 PPM...
REGULATORY INFORMATION Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: l'appareil ne doit pas produire de brouillage, et l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
REGULATORY INFORMATION Industry Canada Certification Number/No. de Certification 10224A-201903EG25G Type of Radio Equipment/Genre de Matériel Modular Approval Advanced Wireless Services Equipment/Matériel des services sans fil évolués (1710-1780 MHz and 2110-2180 MHz) Cellular Mobile GSM/ Téléphone cellulaire mobile GSM (824-849 MHZ) Broadband Radio Service (2500-2690 MHz) Mobile Broadband Service (MBS) Equipment (698-756/777- 787 MHz)
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REGULATORY INFORMATION From RF Power (W) RF Power Measured Bandwidth Emmission Frequency/De Frequency/Á Minimum (kHz) Designation / Fréquences (MHz) Fréquences Maximum Designation (MHz) D’émission 2580 2610 0.215 0.280 17822 1860. 1900 0.218 0.420 17902 704.0 711.0 0.224 0.348 8931 779.5 784.5 0.230 0.309...
Council Directive 2014/53/EU on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. MultiTech declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The declaration of conformity may be requested at https://www.multitech.com/landing-...
Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
2015/863 of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS 3). These MultiTech products do not contain the following banned chemicals Lead, [Pb] < 1000 PPM Mercury, [Hg] <...
Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file). In the MultiTech Connection Manager Setup Wizard, read the end-user license agreement and check I accept the terms in the License Agreement. Click Next to have the installer automatically disable the native WWAN AutoConfig service in Windows.
To specify a folder for Connection Manager, use the default folder or click Change to browse to the folder you want to use. Click Install. A separate wizard opens for installing Telit drivers. Some MultiTech devices use embedded modules from Telit Wireless Solutions to provide cellular connectivity; these devices require Telit drivers. Select Complete setup type.
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USING CONNECTION MANAGER In the Add Hardware Wizard: Click Next. Select Install the hardware that I manually select from a list, then click Next. Select Modems, then click Next. Check Don't detect my modem; I will select it from a list, then click Next. Select Standard Modem Types, then select Standard 33600 bps Modem on the right.
USING CONNECTION MANAGER Connecting a Device Before You Begin Make sure that your device is connected to the computer where Connection Manager is installed. Set up the device in Device Manager. Refer to Setting Up a Serial Device in Windows Device Manager.
The steps above describe how to uninstall Connection Manager using Control Panel. You can also uninstall the application by using the installer file (.msi). Double-click the file, in the MultiTech Connection Manager Setup Wizard, click Next, and then select Remove on the next two pages.
USING CONNECTION MANAGER Connection Manager User Interface Connection Manager consists of the following tabs: Main Settings Connection Details Terminal Charts Main tab The Main tab displays the following: Status of device connection: Searching, Connecting, Connected, Disconnecting, or Disconnected The action button, which changes according to the current device connection status: Detect, Connect, or Disconnect Signal strength bars and percentage indicator (only when connection to the carrier's network is established) Note:...
USING CONNECTION MANAGER Connection statistics: download and upload speeds, amount of traffic sent and received (only when connection to the carrier's network is established) The keep-alive check status and when the last ping response was received if Enable keep-alive check is checked on the Connection tab.
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USING CONNECTION MANAGER Troubleshooting Serial COM port is not available in the Serial Modem Settings Close Connection Manager and reopen it. Device is not detected ("No Device") After following the steps to activate your device, the Main tab still indicates "No Device." Try the following steps: Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.
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INDEX Index absolute maximum rating ..........12 electrical characteristics..........12 activation...............35 antenna .................18 connecting ...............19 diversity..............20 FCC Notice AT#SHDN ...............16 Class B ..............26 build options ..............6 hazardous substances ...........34 cable................19 Industrie Canada ............29 certification Industry Canada ............29 30 Industry Canada ............30 Class B ..............28 Class B ................26 interférence des radiofréquences.........22 Industry Canada ............28...
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INDEX safety troubleshooting modem..............23 Connection Manager ..........42 RF interference ............22 vehicle..............23 shutdown ..............16 SIM card, installing............15 U.FL ................19 sleep mode..............17 user responsibility............24 SMA to U.FL..............19 SMA to U.FL cable ............19 specifications..............9 static................22 vehicle safety ..............23 sécurité interférences RF............22 Dragonfly MTQ-L4G1 Device Guide...
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