Paper Feeding Problems - Lexmark X215 MFP User Manual

Paper feeding problems

Symptom
Paper jam.
Paper sticks together.
Multiple sheets do not feed.
Paper skews or buckles.
Paper does not feed.
Paper keeps jamming.
Transparencies stick together
in the paper exit.
Envelopes skew or fail to feed
correctly.
Possible cause and solution
Clear the paper jam. See page 73.
• Ensure that there is not too much paper in the paper tray. Depending on
the thickness of your paper, the paper tray can hold up to 250 sheets of
paper.
• Make sure that you are using the correct type of paper. See page 21.
• Remove paper from the paper tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the paper tray. Load paper of
only one type, size, and weight.
• When loading paper, do not force the paper down into the machine.
• If multiple sheets have caused a paper jam, clear the paper jam. See
page 73.
• Ensure there is not too much paper in the paper tray. Depending on the
thickness of your paper, the paper tray can hold up to 250 sheets of
paper.
• Make sure the paper guide lightly touches the paper and does not cause
the paper to bow in the paper tray.
• Make sure you are using the correct type of paper. See page 21.
• Paper is not loaded correctly. Remove paper from the tray and reload it
correctly.
• There is too much paper loaded. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets specifications.
• Remove any obstructions.
• There is too much paper loaded. Remove excess paper from the tray. If
printing on special materials, use the manual bypass.
• An incorrect type of paper is being used. Use only paper that meets
specifications. See page 21.
• There may be debris inside the machine. Open the front cover and
remove the debris.
Use only transparencies specially designed for a laser printer. Remove
each transparency as it exits the machine.
Ensure that the manual bypass guides are against both sides of the
envelopes.
Solving problems
80