Lexmark X215 MFP User Manual page 82

Problem
Machine prints, but Printer cable is loose or
the text is wrong, defective.
garbled, or
incomplete.
Wrong printer driver selected. Check the program's printer selection menu to ensure
Software program is
malfunctioning.
Operating system is
malfunctioning.
Blank pages print. Toner cartridge is defective or
out of toner.
File may have blank pages.
Some parts, such as the
controller or the board, may
be defective.
Illustrations print The setting in the software
incorrectly in Adobe program is wrong.
Illustrator.
Error occurs When the USB mode is set to
repeatedly when FAST, some users may
printing with the USB experience poor USB
connection. communication.
LCD does not turn Machine is not receiving
on. power.
Copies are too light
or too dark.
Smears, lines, Document glass or document
marks, or spots on cover is dirty.
copies.
Possible cause
Solving problems
82
Solution
• Disconnect the printer cable, and then reconnect it.
• Try a print job that you have already printed
successfully.
• If possible, attach the cable and the machine to
another computer and try another print job.
• Try a new printer cable.
that your machine is selected.
Try printing a job from another program.
• Exit Windows and restart the computer.
• Turn the machine off and then back on again.
• Redistribute the toner. See page 64.
• If necessary, replace the toner cartridge.
Check the file to ensure that it does not contain blank
pages.
Contact a service representative.
Print the document with Download as Bit Image
selected in the Advanced Options window of the
graphic properties.
Change the USB mode to SLOW.
1 Press Menu.
2 Press the scroll button (
SETUP appears on the top line of the display, and
then press Select.
3 Press the scroll button until USB appears on the
bottom line of the display, and press Select.
4 Press the scroll button until SLOW appears on the
bottom line of the display, and press Select.
5 To return to the Ready prompt, press Stop/Clear.
• Check that the machine is plugged into a properly
grounded electrical outlet.
• Ensure that there is power to the outlet and that the
machine power switch is in the On position.
• If the original is light, press Darkness to darken the
background of the copies.
• If the original is dark, press Darkness to lighten the
background of the copies.
• If defects appear on the original, press Darkness to
lighten the background of your copies.
• If no defects appear on the original, clean the
document glass and underside of the document
cover. See page 64.
or
) until MACHINE