Table of Contents
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2400 Series All-In-One
User's Guide
February 2006
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2006 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550
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Table of Contents
Troubleshooting
Related Manuals for Lexmark X2470
Summary of Contents for Lexmark X2470
- Page 1 User's Guide February 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2006 Lexmark International, Inc.
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Page 2: Safety Information
40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. -
Page 3: Table Of Contents
Contents Finding information about the printer...7 Setting up the printer...9 Checking the box contents...9 Learning about the printer...10 Understanding the parts of the printer...10 Using the control panel...11 Learning about the software...12 Using the printer software...12 Using the Imaging Studio...12 Using the All-In-One Center...13 Opening the All-In-One Center...13 Using the Scanning &... - Page 4 Printing envelopes...28 Printing transparencies...28 Printing collated copies...29 Printing the last page first (reverse page order)...29 Working with photos...30 Printing photos...30 Printing photos stored on the computer...30 Using a PictBridge-enabled digital camera to control printing photos...31 Customizing photos...31 Creating and printing a scrapbook or album page...31 Adding text captions to a photo page...32 Copying...33 Making a copy...33...
- Page 5 Preserving the print cartridge...46 Cleaning the scanner glass...46 Ordering supplies...46 Using genuine Lexmark print cartridges...46 Refilling a print cartridge...47 Recycling Lexmark products...47 Troubleshooting...48 Setup troubleshooting...48 Power button is not lit...48 Software does not install...48 Page does not print...49 Cannot print from digital camera using PictBridge...51 Print troubleshooting...51...
- Page 6 Printer does not feed paper, envelopes, or specialty media...60 Banner paper jams...60 Error messages...60 Removing and reinstalling the software...61 Notices...62 Index...68...
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Page 7: Finding Information About The Printer
You can find this document in the printer box or on the Lexmark Web site. Where to find You can find this document on the Lexmark Web site. When you install the printer software, the User's Guide will be installed. -
Page 8: Web Site
Date purchased • Store where purchased Where to find Visit our Web site at www.lexmark.com. Go to the Web site. Select a country or region from the drop-down list in the upper-left corner of the page. Select the link for the information you need. -
Page 9: Setting Up The Printer
Setting up the printer Checking the box contents Name Color print cartridge Power supply cord Installation software CD Getting Started or Setup Solutions Setup Sheet Description Cartridge to be installed in the printer Attaches to the power supply port located at the back of the printer •... -
Page 10: Learning About The Printer
Learning about the printer Understanding the parts of the printer Use the Paper support Control panel PictBridge port Paper exit tray Top cover Paper guide Scanner glass Use the Scanner support Print cartridge carrier Load paper. Operate the printer. Connect a PictBridge-enabled digital camera to the printer. Stack paper as it exits. -
Page 11: Using The Control Panel
Use the Scanner unit Power supply port USB port Using the control panel Press Raise to access the print cartridge carrier. Connect the printer to a power source. Connect the printer to a computer using a USB cable. Make a color copy. Make a 4 x 6 in. -
Page 12: Learning About The Software
Click the Imaging Studio button for the task you want to complete. Click Browse and print photos Share photos Method 2 Click Start Programs or All Programs Lexmark 2400 Series. Select Imaging Studio. Details • View photos saved on the computer. -
Page 13: Using The All-In-One Center
Use the All-In-One Center software to scan, copy, and fax documents. To open the All-In-One Center, use one of these methods: Method 1 Method 2 Click Start Programs or All Programs Lexmark 2400 Series. Press Select All-In-One Center. Using the Scanning & Copying tab... -
Page 14: Using The Saved Images Tab
From here Copy Creative Tasks Preview Note: For more information about the Scanning & Copying tab, click Help in the top center of the screen. Using the Saved Images tab Use the Saved Images tab to perform tasks with images that are saved on the computer. From here Preview Open With... -
Page 15: Using The Maintain/Troubleshoot Link
Note: For more information about the Saved Images tab, click Help in the top center of the screen. Using the Maintain/Troubleshoot link The Maintain/Troubleshoot link provides you with direct links to the Solution Center. Click Start Programs or All Programs Lexmark 2400 Series. Select All-In-One Center. Click Maintain/Troubleshoot. - Page 16 The Solution Center consists of six tabs: From this tab Printer Status (Main dialog) How To Troubleshooting Maintenance Contact Information Advanced Note: For more information, click Help in the lower right corner of the screen. You can • View the status of the printer. For example, while printing, the status of the printer is Busy Printing.
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Page 17: Using Print Properties
Using Print Properties Opening Print Properties Print Properties is the software that controls the printing function when the printer is connected to a computer. You can change the settings in Print Properties based on the type of project you want to create. You can open Print Properties from almost any program: With a document open, click File From the Print dialog, click Properties, Preferences, Options, or Setup. -
Page 18: Using The Print Properties Tabs
Note: For more information about these settings, right-click a setting on the screen, and then select What's This? Using the Photo Editor Use the Photo Editor software to edit graphics or photos. Click Start Programs or All Programs Lexmark 2400 Series. Select Photo Editor. Click File Open to select the image you want to edit. -
Page 19: Using The Web Toolbar
Drawing Tools Using the Web Toolbar The Lexmark Web Toolbar lets you create printer-friendly Web pages. Note: The Lexmark Web Toolbar launches automatically when you browse the Web using Microsoft Windows Internet Explorer version 5.5 or later. Click You can •... - Page 20 Click Normal Print an entire Web page in normal quality. Quick Print an entire Web page in draft quality. Text Only Print only the text of a Web page. Photo Print only the photos or images on a Web page. Note: The number of photos or images valid for printing appears next to Photos.
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Page 21: Loading Paper And Original Documents
Loading paper and original documents Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •... - Page 22 Load up to 10 iron-on transfers 25 greeting cards 25 index cards 25 photo cards 25 postcards 10 envelopes Make sure • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces you. •...
- Page 23 Load up to 25 sheets of labels 50 transparencies 100 sheets of custom-size paper Make sure • The print side of the labels faces you. • The top of the labels feeds into the printer first. • The adhesive on the labels does not extend to within 1 mm of the edge of the label.
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Page 24: Loading Original Documents On The Scanner Glass
Load up to 20 sheets of banner paper Loading original documents on the scanner glass You can copy, scan, and print photos, text documents, magazine articles, newspapers, and other publications. You can also scan a document for faxing. Make sure the printer is on. Open the top cover. - Page 25 Place the original document facedown on the scanner glass in the lower right corner. Close the top cover to avoid dark edges on the scanned image.
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Page 26: Printing
Click OK. Click OK or Print. Printing a Web page You can use the Lexmark Web Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Adjust the print settings. -
Page 27: Printing Photos Or Images From A Web Page
(If you are not sure which side is the printable side, see the instructions that came with the paper.) Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Lexmark Web Toolbar, the number of photos valid for printing appears next to Photos. If no number appears next to Photos: From the Lexmark logo drop-down menu, select Options. -
Page 28: Printing Cards
Printing cards Load greeting cards, index cards, or postcards. From the software application, click File Click Properties, Preferences, Options, or Setup. Select a Quality/Speed setting. Select Photo for photos and greeting cards and Normal for other types of cards. Select the Paper Setup tab. Select Paper. -
Page 29: Printing Collated Copies
Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry. Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). -
Page 30: Working With Photos
Working with photos Printing photos Note: To print photos or images from a Web page, see “Printing photos or images from a Web page” on page 27. Printing photos stored on the computer Load photo paper. From the desktop, double-click the Imaging Studio icon. Click Browse &... -
Page 31: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos
Using a PictBridge-enabled digital camera to control printing photos Connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the digital camera. Insert the other end of the cable into the PictBridge port on the front of the printer. -
Page 32: Adding Text Captions To A Photo Page
Click OK. Select a page layout. Drag the photos onto the page. Note: Right-click the photo on the page for editing options. Click Print Now. Note: To prevent smudging, remove each page as it exits, and let it dry before stacking. Adding text captions to a photo page Load paper. -
Page 33: Copying
Copying Making a copy Load paper. Load an original document facedown on the scanner glass. Press Copying 4x6 photos Place the 4x6 photo facedown on the scanner glass. Load 4x6 photo paper. Press Customizing copy settings From the desktop, double-click the Imaging Studio icon. Click Copy. - Page 34 Advanced Copy Settings tabs Options Image Enhancements Image Patterns • Select whether to deskew the image. • Select whether to sharpen blurry edges. • Adjust brightness of the image. • Adjust the color correction curve (gamma) of the image. • Remove image patterns from magazines or newspapers (descreen).
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Page 35: Scanning
Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. Press If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. -
Page 36: Saving A Scanned Image
If you want to make additional selections: Click Display Advanced Scan Settings. Customize the scan settings. Click OK. Click Scan Now. Advanced Scan Settings tabs Options Scan Image Enhancements Image Patterns Note: For more information, click Help at the bottom of the screen. Saving a scanned image Make sure the printer is connected to a computer, and both the printer and the computer are on. -
Page 37: Scanning Documents Or Images For E-Mailing
Scanning documents or images for e-mailing Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass. Press If you want to send only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. -
Page 38: Scanning Clear Images From Magazines Or Newspapers
Click Scan Now. Edit the image using the tools available in the graphics program. For more information, see the documentation that came with the graphics program. Scanning clear images from magazines or newspapers Descreening helps to remove wavy patterns from images scanned from magazines or newspapers. Make sure the printer is connected to a computer, and both the printer and the computer are on. -
Page 39: Faxing
Faxing Note: When you first use the fax software, you will be prompted to enter your user information for the cover page and/or header of your outgoing faxes. Sending a fax using the software Make sure: • The printer is connected to a computer that is equipped with a fax modem. •... -
Page 40: Receiving A Fax Using The Software
Receiving a fax using the software Make sure: • The printer is connected to a computer that is equipped with a fax modem. • The computer is connected to a working phone line. • Both the printer and the computer are turned on. From the desktop, double-click the Imaging Studio icon. -
Page 41: Networking The Printer
Networking the printer Installing a network printer lets users at different workstations print to a common printer. Shared printing Installing software and sharing the printer on the network (on the host computer) Connect the printer to a network computer using a USB cable. If the Found New Hardware dialog appears, click Cancel. -
Page 42: Maintaining The Printer
Press down on the lever to raise the cartridge lid. Remove the used print cartridge. To recycle the used cartridge, see “Recycling Lexmark products” on page 47. Installing a print cartridge If you are installing a new print cartridge, remove the sticker and tape from the back and bottom of the cartridge. - Page 43 Press down on the cartridge lever to raise the cartridge lid. Insert the cartridge. Close the lid. Lift the scanner unit, press the scanner support back until it slides into the slot, and close the scanner unit. CAUTION: When closing the scanner unit, make sure to keep your hands out from underneath the scanner unit. Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
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Page 44: Achieving Better Print Quality
Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. •... -
Page 45: Wiping The Print Cartridge Nozzles And Contacts
Click the Maintain/Troubleshoot button. Click Maintenance. Click Clean to fix horizontal streaks. Click Print. A page prints, forcing ink through the print cartridge nozzles to clean them. Print the document again to verify that the print quality has improved. If print quality has not improved, try cleaning the nozzles up to two more times. Wiping the print cartridge nozzles and contacts Remove the print cartridge. -
Page 46: Preserving The Print Cartridge
Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. -
Page 47: Refilling A Print Cartridge
Refilling a print cartridge The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. -
Page 48: Troubleshooting
Troubleshooting • “Setup troubleshooting” on page 48 • “Print troubleshooting” on page 51 • “Copy troubleshooting” on page 54 • “Scan troubleshooting” on page 55 • “Fax troubleshooting” on page 57 • “Jams and misfeeds troubleshooting” on page 59 • “Error messages”... -
Page 49: Page Does Not Print
If necessary, double-click setup.exe. Follow the instructions on the computer screen to install the software. Visit our Web site at www.lexmark.com In all countries or regions except the United States, select your country or region. Click the links for drivers or downloads. - Page 50 In all countries or regions except the United States, select your country or region. Click the links for drivers or downloads. Select your printer family. Select your printer model. Settings Printers and Faxes. Control Panel Printers and Faxes. Settings Printers. Settings Printers. www.lexmark.com to check for the latest...
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Page 51: Cannot Print From Digital Camera Using Pictbridge
Improving print quality If you are not satisfied with the print quality of a document, make sure you: • Use the appropriate paper for the document. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. •... -
Page 52: Poor Text And Graphic Quality
Note: Transparencies may take up to 15 minutes to dry. Use a different brand of paper. Each paper brand accepts ink differently and prints with color variations. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. -
Page 53: Poor Quality At The Edges Of The Page
If the software still does not install correctly, visit our Web site at software. In all countries or regions except the United States, select your country or region. Click the links for drivers and downloads. Print. Print. Print. www.lexmark.com to check for the latest... -
Page 54: Partial Document Or Photo Prints
Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy quality Examples include: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print www.lexmark.com to check for the latest... -
Page 55: Partial Document Or Photo Copies
• Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print If the light blinks, see “Error messages” on page 60. Check the ink level, and install a new print cartridge if necessary. If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. -
Page 56: Scanning Takes Too Long Or Freezes The Computer
Scanning takes too long or freezes the computer Close all programs not being used. To change the scanning resolution to a lower value: Click Start Programs or All Programs Lexmark 2400 Series. Select All-In-One Center. From the Scan area, click See More Scan Settings. -
Page 57: Poor Scanned Image Quality
Select your operating system. Select the file you want to download, and follow the directions on the computer screen. Poor scanned image quality If the light blinks, see “Error messages” on page 60. If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. To adjust the quality of a scan: Load the document facedown on the scanner glass. -
Page 58: Tips For Faxing Using The Imaging Studio
Tips for faxing using the Imaging Studio If you are faxing using the Imaging Studio, make sure: • The printer is connected to a computer that is equipped with a fax modem. • The computer is connected to a working phone line. •... -
Page 59: Jams And Misfeeds Troubleshooting
Jams and misfeeds troubleshooting • “Paper jam in the printer” on page 59 • “Paper or specialty media misfeeds” on page 59 • “Printer does not feed paper, envelopes, or specialty media” on page 60 • “Banner paper jams” on page 60 Paper jam in the printer To automatically eject the paper: Press and hold... -
Page 60: Printer Does Not Feed Paper, Envelopes, Or Specialty Media
Printer does not feed paper, envelopes, or specialty media If there is a paper jam, see the appropriate paper jam section. Verify that the specialty media is loaded correctly. Try loading one page, envelope, or sheet of specialty media at a time. Make sure the printer is set as the default printer and is not on hold or paused. -
Page 61: Removing And Reinstalling The Software
If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. Click Start Programs or All Programs Lexmark 2400 Series. Select Uninstall. -
Page 62: Notices
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC... -
Page 63: Noise Emission Levels
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. -
Page 64: Energy Star
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com... -
Page 65: Off Mode
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). - Page 66 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
- Page 67 Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights.
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Page 68: Index
Index Numerics 4x6 copying photos button 33 adding text captions 32 Advanced tab 16 album page, creating 31 aligning print cartridge using the computer 44 All-In-One Center Maintain/Troubleshoot link 15 opening 13 Saved Images tab 14 Scanning & Copying tab 13 banner paper jams 60 banner paper, loading 24 box contents 9... - Page 69 30 publications, finding 7 Quality/Copies tab 18 received fax is blank 58 receiving a fax using the software 40 recycling Lexmark products 47 WEEE statement 64 removing print cartridge 42 reverse page order 29 safety information 2 Saved Images tab...
- Page 70 Preview section 14 using 14 Scan button 13 Scan and edit text (OCR) button 13 scan troubleshooting cannot scan to application 57 partial document or photo scans 57 poor scanned image quality 57 scan was not successful 56 scanner does not respond 55 scanning takes too long or freezes the computer 56 scan was not successful 56...