Lexmark X215 MFP User Manual page 83

Problem
Copy image is Original document not
skewed. positioned correctly.
Blank copies. Original document not
positioned correctly.
Image rubs off the
copy easily.
Frequent jams.
Fewer copies from • Originals contain pictures,
the toner cartridge
than expected.
• Originals are forms,
• The machine is being
• The document cover is
Possible cause
solids, or heavy lines.
newsletters, books, and so
on.
turned on and off
frequently.
being left open while
copies are being made.
Solving problems
• Ensure the original is positioned correctly on
document glass or that ADF paper guides are
aligned. See page 49.
• Check that paper is loaded correctly.
Ensure that the original is facedown on the document
glass or faceup in the ADF.
• Ensure the correct media type is selected.
• Replace paper with a fresh supply.
• In high humidity areas, do not leave paper in the
machine for extended periods of time.
• Check/adjust paper guides.
• Fan the stack of paper, and then turn it over in the
paper tray.
• Replace paper with a fresh supply.
• Ensure the paper is the proper paper weight. 20 lb
2
(75 g/m ) bond paper is recommended.
• Check for paper or pieces of paper remaining in the
machine after a jam is cleared.
Ensure document cover is closed when making
copies.
83
Solution