4069-XXX
Symptom Table - Output Expander
Symptom
Printer does not display Output
Bin Full
Paper does not feed all the way
into the output tray.
Service Checks
Note: Anytime the engine board is replaced, the Configuration ID
must be reset in NVRAM on the new engine board. Go to
Configuration ID" on page 3-21
Review the following information before performing any service
checks.
•
Paperfeed Problems (especially paper jams): Go to
Error Log" on page 3-8
indications of repetitive entries that help to isolate a problem to
a particular area of the printer or option.
•
Paperfeed Problems with error message: Use the
Codes For 9XX and 2XX Error Codes" on page 2-8
the problem.
•
Print Quality Problems: Go to
page 3-24
before changing any settings or working on the printer.
•
Use the resident diagnostics test provided to help isolate a
problem before taking the machine apart or removing any
options.
2-28
Service Manual
.
and check the printer error log for
and print a test page to help diagnose problems
Action
Go to the
"Output Bin Sensor
Standard Tray Service Check" on
page
2-73.
Go to the
"Output Expander Service
Check" on page 2-74
"Print Quality Test Pages" on
"Setting
"Viewing the
"Sub Error
to help diagnose