Printing Problems - Lexmark J110 User Manual

Printing problems

Solutions to printing problems you may encounter are listed below.
Cause
Your job prints, but the
margins are incorrect.
Your job prints from the wrong
tray or on the wrong media.
You printed an envelope but
the words run off the side.
Menu settings changed from
the operator panel have no
effect.
Your job did not print.
You installed the 250-sheet
drawer (or the multipurpose
feeder) but the printer driver
does not recognize it.
You get a 93x Service
Error .
You get a
PerfectFinish Empty
message, even though you
just installed a new cartridge.
The printer is making clicking
Printer
sounds and a
Calibrating
message
appears on the display.
You want to print your jobs
even though the PerfectFinish
cartridge is empty.
Solution
Check the Paper Size setting in your printer driver and your software application.
Check the Paper Type and Paper Source settings in your printer driver.
Be sure to change orientation to landscape in your printer driver before printing
an envelope.
Your printer driver overrides all but the Paper Size and Paper Type settings set
from the operator panel.
Your printer is not ready to receive data. Make sure
operator panel before you send a job. Press
Make sure paper is loaded in the trays.
Make sure you are using a recommended printer cable.
Make sure the printer cable is securely connected.
Your print server is not connected properly. Verify that you set up the correct
network address.
Make sure the printer is on the drawer correctly and that both sides of the printer
are lined up with the drawer.
Make sure the multipurpose feeder is installed correctly.
If you are using Windows, make sure you added the option in Printer
Configuration.
1
Turn the printer off and back on from the on/off switch
strip.
2
Open the printer cover.
3
Raise the carrier handle up and back down to reposition the printheads.
4
Close the cover.
5
Turn the printer off and back on.
6
If this does not clear the message, try cleaning the copper contact area on
the printheads.
7
If the 93x service errror remains, call for service.
The cartridge is not installed correctly. Remove it and re-install it, making sure it
is under the latches. Press
The PerfectFinish cartridge applicator is refilling the cartridge.
Press each time you print a job, although you risk degraded print quality until
Go
you replace the PerfectFinish cartridge.
76
Ready
to return to
Go
to clear the message.
Go
appears on the
.
Ready
never from a power
—