System Powers Up But Will Not Boot; No Video After System Power Up; Memory Errors - Silicon Graphics Rackable C1104-GP2 System User's Manual

6: Basic Troubleshooting and Chassis Service

System Powers Up But Will Not Boot

No Video After System Power Up

Memory Errors

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• Open the system cover, remove the air shroud and check to make sure that no obvious short
circuits exist between the serverboard and chassis.
If the system powers up but will not boot the Operating System, check the following:
• Check the system order document(s) - the C1104-GP2/C1110-GP2 server may have been
ordered with no operating system. If so, check with your system administrator for OS
loading information.
• Check the system disk (drive 0) for drive activity and confirm that it is firmly seated in the
disk bay. A red light on the front of the disk indicates a functional error. Check with your
service provider or local system administrator.
If the system powers up and appears to be booting normally but no video is present, try the
following basic solutions:
• Confirm your monitor is plugged in and switched on.
• Check all video cables and ensure they are properly connected.
• Listen for a BIOS "beep code" error message - one long beep plus 8 short beeps indicates a
video error. This beep code message could indicate a video memory error or other video
malfunction; contact your service provider.
• If using an optional PCIe video card check the back of the card for LED activity or a fault
indicator. Try opening the system, reseating the PCIe card and rebooting; see the section
"Install/Replace a PCIe Expansion Card" on page
If you cannot get a video signal after trying basic solutions contact your support provider.
If your system experiences memory related errors, try these basic troubleshooting steps to resolve
or better identify the problem:
• Confirm that the power supply LED is not indicating an error.
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