Return Policy - MDHearingAid AIR User Manual

Hide thumbs Also See for AIR:

Table of Contents

Enlarged version

Return Policy

At MDHearingAid

your satisfaction is guaranteed.

To get the most out of your MDHearingAid

understand that no hearing aid will restore normal hearing. Your satisfaction

with the MDHearingAid

AIR depends to some degree on your expectations

and commitment to re-training your brain how to hear and listen.

45 Day Trial Period

You have 45 days from the date of purchase to return the hearing aids. The

reason for this long trial period is that often it takes several weeks to get

used to the sound of new hearing aids (even the most expensive ones).

21 Day Refund Policy

Medical studies show that your brain requires approximately 21 days to

adjust to new hearing aids. If, after 21 days of using the MDHearingAid

AIR (and before the 45th day from purchase), you are still not satisfied,

please contact us for a RMA number.

You will receive a full refund of your purchase price less shipping costs

(or as directed by the site where you made the purchase). Detailed return

instructions will be explained over the phone or can be e-mailed to you along

with your RMA number.

AIR Hearing Aids, please

For fastest service, please e-mail support@mdhearingaid.com.

Alternatively, you may call 312-219-8422. Customer Support office hours are

Monday to Friday, 8:30am to 4:30pm Central Standard Time.

Restocking Fees

Requests for an RMA number prior to trying the hearing aid(s) for 21 days

will be granted but will carry a 10% restocking fee. Returns made without a

RMA number will incur a twenty percent (20%) restocking fee.

We are sorry, but we are unable to honor return requests after 45 days from

the date of purchase.

Table of Contents