Client Consultation; Printing A Client Information Ticket; Wake-Up; Do Not Disturb - Alcatel OmniPCX Off ice User Manual

Client consultation

2
•
You can consult and modify client data (room taken):
After selecting the room (see below), the first line of each screen shows the data for the client occupying this room:
- the client's name,
- the client's language,
- the client's wake-up alarm time (if programmed) and the indication of a possible problem with the wake-up alarm,
- the status of the DND (do not disturb) feature,
- the status of his prepayment the signs + for "credit" and - for "debit") and the currency used,
- the segment lit or unlit representing the status of the client's message service (text mail, voice mail, and call-back request
from reception),
- the directory number of the room.

Printing a client information ticket

2.1
Hotel
OR
"Hotel" programmed key directory no. of
key corresponding
to room
•
The information ticket indicates:
- the client's name,
- the room no,
- the language,
- the password,
- the DDI no,
- the terminal barring
- the global total of the client's deposit (metering credit),
- the total remaining to be paid by the client (debit) or to be reimbursed by the hotel (credit); total deposit made minus the cost
of communications,
- the rate of VAT and the total amount of VAT corresponding to the cost of communications,
- the number of communications made,
- the status of the DND feature (active or inactive),
- the status of the client's message service (messages present or not: text, voice and call-back requests from reception).

Wake-up

2.2
•
This feature is used to modify the time of the client's wake-up alarm:
Hotel
OR
"Hotel" key directory no. of
programmed key corresponding room
to room
Clear
OR
to cancel the wake-up alarm
Other
Print
room
Wakeup
•
Consultation of the alarm status:
Several choices are possible.
Left segment of the room key:
The flashing status of a room key informs you that there is a problem with the wake-up alarm.
segment
flashing
Room consultation screen:
The room consultation screen shows if there is a wake-up alarm time programmed and if there is a problem with the wake-
up alarm.
Example:
07:30 wake-up alarm time programmed, wake-up alarm active if the
":" (colon) flashes
07:30 wake-up alarm time programmed, wake-up alarm deactivated if
no characters flash
- - : - - No wake-up alarm time programmed, and a problem with the
wake-up alarm if all of the segments flash
07:30 No wake-up alarm time programmed, and a problem with the
wake-up alarm if all of the characters flash
Wake-up alarm status:
Press WAKE-UP; the status of the wake-up alarm will be one of the following:
active: the wake-up alarm is activated,
inactive: the wake-up alarm is deactivated,
busy: problem, the terminal was busy during the three attempts,
unanswered: problem, the terminal was not answered during the three attempts,
inaccessible: problem, the terminal was inaccessible during the three attempts.
In the case of a wake-up problem, the system alerts reception by sending a message
and a ringing tone to the terminal which is repeated approximately every 30 seconds

Do not disturb

2.3
•
This feature is used to modify the status of the client's DND (do not disturb) feature (active or
inactive):
Hotel
"Hotel" programmed key corresponding
key to room
DoNotDisturb Choice
consecutive presses
In the consultation screen, "DND" = feature activated, "dnd" = feature deactivated.
6
OR
directory no. of
room