Bosch SHE55P Repair Manual page 40

6.2.5 Cosmetic / Customer Use / Installation Issues
1. Control codes during Cancel-Drain -- Customers have
pushed / held Cancel-Drain or Cancel-Reset buttons while
turning dw's on and entered control coding selection or
customer service test programs showing codes such as E0,
P0, P1, C1, P2, etc.
2. Not cleaning or locking sump filters.
3. Smelly dishwashers -- Often occurs from filters not being
cleaned, drain hose high loops missing or drain gases being
present. If all else is OK, then problem can be preservative
not purged from tank door gasket.
4. Doors leaking or not latching -- Usually an installation issue
(dishwasher brackets installed before dishwashers are leveled
front to back, tanks & doors out of square, wooden doors not
drilled accurately). Can be blockage in condensation tubes or
condensation tubes connected to drain hose air gaps.
5. Inner door damage -- From upper rack during improper
shipping and handling (dishwashers clamped on wrong sides
or dropped).
6. Doors hit toe kicks -- Toe kick installation issue.
7. Junction boxes -- Comes from wires not being connected
correctly during installation.
8. Dispensers -- Customers using too much detergent, not
using rinse-aid & not knowing how to close the door.
9. Drain hoses not installed properly -- Often no air gap or
high loop + pinched hoses -- causes poor draining & smelly
dishwashers. Most drain pumps are mistakenly replaced for
drain hose installation issues.
10. Outer doors -- Most are dinged during shipment.
11. Damaged water valves -- Primarily from fittings being
overtightened. A damaged valve can allow some water onto
kitchen floors.
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6.2.6 Customer self-help diagnosing
Dishwashers may occasionally exhibit problems unrelated to a
dishwasher failure. The following fixes can be made by
customers without calling for repair.
1. Dishes do not dry -- The rinse agent dispenser may be
empty. Check the rinse-aid dispenser and refill it if necessary.
Dishware drying can be accelerated and enhanced by
opening the dishwasher door slightly and propping it open
with the top rack.
2. Indicator light(s) do not come on -- A fuse may have blown
or a circuit breaker tripped. Check the fuse or circuit breaker
at your fuse box/breaker box and replace the fuse or reset the
breaker if necessary.
3. Dishwasher does not start -- The dishwasher door may not
be properly shut. Make certain the dishwasher door is shut
and latched.
4. Dishwasher runs a long time -- If the dishwasher completes
the cycle, but the run time seems exceptionally long, it may be
due to cold incoming water. Before starting the dishwasher,
open the hot water faucet at the sink nearest the dishwasher.
Run the water until it runs hot, then turn off the water and start
the dishwasher.
5. Machine cycle does not advance to rinse -- The water
supply line may be shut off. Check the water supply valve
and open it if it's shut.
6. White spots left on dishes -- More rinse agent is needed.
7. Water not pumped from dishwasher –
a. Make certain the drain hose isn't kinked, clogged, or
improperly installed. Make sure the drain hose is at
least 20 inches above the floor.
b. Make certain the dishwasher filter system and kitchen
sink drain aren't clogged. You may need a plumber
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