Magellan eXplorist Basic User Manual page 23

Contacting Magellan
The following information is provided so that if you need sup-
port for your Magellan eXplorist
J
you can direct your ques-
tions/comments to the proper person at Thales Navigation.
Technical Support
If you need technical assistance, "how-to" help, or if you have a
technical question about the functionality of your Magellan
product, please contact us on the internet at www.magellang-
pS.com or you may reach technical support by fax or by phone.
Our technical support phone representatives are available
Monday through Friday, 6:00 a.m. to 5:00 p.m. P.S.T/P.D.T.
Telephone: 800-707-9971 or +1 909-394-5000 (Outside
North America),
You may also reach technical support by fax: +1 909-394-
7050 [Attn: Tech. Support].
E-mail: magellansupport@thalesnavigation.com
Warranty Service
To obtain warranty service on your unit, the consumer must
contact us for a return authorization prior to shipment of prod-
uct. Packages arriving at our dock without an RMA may be
refused. To obtain an RMA, simply contact our technical sup-
port group at:
Tel: 800-707-9971 or 909-394-5000
Fax: 909-394-7050 [Attn: Tech. Support]
E-mail: magellansupport@thalesnavigation.com
Accessories
A complete list of accessories, along with ordering information
can be found on the Magellan web site, www.magellangps.com.