Cannot Access The Shared Printer - Epson AL-C300 Series User Manual

AL-C300 Series User's Guide

Cannot access the shared printer

Cause
Inappropriate texts are used for the Share name of the
shared printer.
An additional driver cannot be installed on the client
computer, although the print server's OS and the client
OS are different.
Your network system causes this problem.
Note:
For the additional driver to be installed, please see the table below.
Server OS
*
Windows XP
Windows XP x64, Windows Server 2003,
or Windows Server 2003 x64
Windows 8.1, Windows 8.1 x64,
Windows 8, Windows 8 x64, Windows 7,
Windows 7 x64, Windows Vista,
Windows Vista x64, Windows Server
2012/R2, Windows Server 2008, 2008
x64/R2
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service
Pack 1, or later.
Troubleshooting
Client OS
Windows XP clients
Windows XP x64 clients
Windows XP clients
*
Windows XP x64 clients
Windows 8.1, Windows 8, Windows 7,
Windows Vista, or Windows XP clients
Windows 8.1 x64, Windows 8 x64,
Windows 7 x64, Windows Vista x64, or
Windows XP x64 clients
What to do
Do not use spaces or hyphens for the Share name.
Install the printer drivers from the Software Disc.
Ask the administrator of the network for assistance.
Additional Driver
Intel Windows 2000 or XP
x64 Windows XP
Windows XP and Windows Server 2003
x64 Windows XP and Windows Server
2003
x86 Type 3 - User Mode
x64 Type 3 - User Mode
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