Epson AL-C300 Series User Manual page 3

AL-C300 Series User's Guide
Power and Control Panel Problems. . . . . . . . . . . . 70
The ready light does not turn on. . . . . . . . . . . . 70
The Printer does not turn off. . . . . . . . . . . . . . . 71
The Printer Does Not Print. . . . . . . . . . . . . . . . . . 71
Ready light is off and nothing prints. . . . . . . . . . 71
The ready light is on but nothing prints. . . . . . . 71
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 72
Print quality is poor. . . . . . . . . . . . . . . . . . . . . 72
The printout is not what you expected. . . . . . . . 73
Printing in the PostScript 3 Mode Problems. . . . . . 75
The printer does not print correctly in the
PostScript mode. . . . . . . . . . . . . . . . . . . . . . . . 75
The printer does not print. . . . . . . . . . . . . . . . . 75
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
The font on the printout is different from that
on the screen. . . . . . . . . . . . . . . . . . . . . . . . . . 76
The printer fonts cannot be installed. . . . . . . . . 76
The edges of texts and/or images are not
smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
The printer does not print normally via the
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . 77
The printer does not print normally via the
network interface. . . . . . . . . . . . . . . . . . . . . . . 77
An undefined error occurs (Mac OS only). . . . . 77
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 78
The optional product is not available. . . . . . . . . 78
Correcting USB problems. . . . . . . . . . . . . . . . . 78
Cannot access the shared printer. . . . . . . . . . . . 79
Replacing Consumable Products/Maintenance
Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Precautions during replacement. . . . . . . . . . . . . 80
Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . 80
Cleaning the roller. . . . . . . . . . . . . . . . . . . . . . 80
Cleaning the exposure window. . . . . . . . . . . . . 81
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 83
For short distances. . . . . . . . . . . . . . . . . . . . . . 83
For long distances. . . . . . . . . . . . . . . . . . . . . . . 84
Installing Options. . . . . . . . . . . . . . . . . . . . . . . . . 84
Optional paper cassette unit. . . . . . . . . . . . . . . 84
CompactFlash memory. . . . . . . . . . . . . . . . . . . 85
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 87
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Contents
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . 88
Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Environmental. . . . . . . . . . . . . . . . . . . . . . . . . 89
Supported operating systems. . . . . . . . . . . . . . . 89
Support Mode Settings using the control panel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Consumable Products, Maintenance Parts, and
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Consumable products. . . . . . . . . . . . . . . . . . . . 93
Maintenance parts. . . . . . . . . . . . . . . . . . . . . . 94
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Copyright and Trademarks. . . . . . . . . . . . . . . . . . 95
Standard and approvals. . . . . . . . . . . . . . . . . . . . . 96
Software License Terms. . . . . . . . . . . . . . . . . . . . . 96
Open source software licenses. . . . . . . . . . . . . . 96
Where To Get Help
Contacting Epson Support. . . . . . . . . . . . . . . . . . . 97
Before contacting Epson. . . . . . . . . . . . . . . . . . 97
Help for users in Europe. . . . . . . . . . . . . . . . . . 97
Help for users in Taiwan. . . . . . . . . . . . . . . . . . 97
Help for users in Singapore. . . . . . . . . . . . . . . . 98
Help for users in Thailand. . . . . . . . . . . . . . . . . 99
Help for users in Vietnam. . . . . . . . . . . . . . . . . 99
Help for users in Indonesia. . . . . . . . . . . . . . . . 99
Help for users in Hong Kong. . . . . . . . . . . . . . 100
Help for users in Malaysia. . . . . . . . . . . . . . . . 101
Help for users in the Philippines. . . . . . . . . . . 102
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