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AL-C300 Series
User's Guide
Cannot print in color
Cause
Black is selected as the Color setting in the printer
driver.
The color setting in the application you are using is not
appropriate for color printing.
The printout position is not correct
Cause
The page length and margins may be set incorrectly in
your application.
The paper size setting may be incorrect.
The offset values may be changed in the Printer
Adjust Menu.
Cannot print all copies
Cause
The printer does not have sufficient memory to collate
print jobs.
The last page of a two-sided printout is printed on the wrong side of the paper
(AL-C300DN only)
Cause
Convert to Simplex is set to Odd Page or 1 Page.
Printout is garbled
Cause
The interface cable may not be plugged in securely.
You may not be using the correct interface cable.
Troubleshooting
What to do
Change this setting to Color.
Make sure that the settings in your application are appropriate for
color printing.
What to do
Make sure that you are using the correct page length and margin
settings in your application.
Make sure the correct paper size is set in the Tray Menu on the
control panel.
Confirm and adjust the offset values such as Feed Offset or Scan
Offset. See
"Printer Adjust Menu" on page 90
What to do
Reduce the contents of print jobs, or increase the available memory
on your printer.
When RAM Disk is set to Maximum or Normal on the control panel,
you can increase the available memory space by changing this
setting to Off.
What to do
For jobs with three or more pages, set Convert to Simplex to Off
or 1 Page to do duplex printing.
For jobs with just one page, set Convert to Simplex to Off to do
duplex printing.
What to do
Make sure that both ends of the interface cable are plugged in
securely.
Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
74
for details.
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