Solving Diskette Problems - HP Compaq Businessdc7600 Service & Reference Manual

Troubleshooting Without Diagnostics

Solving Diskette Problems

Solving Diskette Problems
Problem
Diskette drive light stays on.
Drive not found.
Diskette drive cannot write
to a diskette.
Cannot format diskette.
D–6
Cause
Diskette is damaged.
Diskette is incorrectly
inserted.
Drive button is not
pushed in.
Files on diskette are
damaged.
Drive cable is not
properly connected.
Cable is loose.
Removable drive is not
seated properly.
Diskette is not
formatted.
Diskette is
write-protected.
Writing to the wrong
drive.
Not enough space is
left on the diskette.
Diskette write control is
enabled.
Diskette is damaged.
Invalid media reported.
Diskette is
write-protected.
Diskette write control is
enabled.
390742-001
Solution
In Microsoft Windows XP, right-click
Start, click Explore, and select a
drive. Select File > Properties >
Tools. Under Error-checking,
click Check Now.
Remove diskette and reinsert.
Push in drive button.
Check the program diskettes.
Reconnect power cable. Ensure that
all four pins are connected.
Reseat diskette drive data and
power cables.
Reseat the drive.
Format the diskette.
Use another diskette or remove the
write protection.
Check the drive letter in the path
statement.
Use another diskette.
Use Computer Setup to check the
storage security feature disabled
settings.
Replace the damaged diskette.
When formatting a disk in MS-DOS,
you may need to specify diskette
capacity. For example, to format a
1.44-MB diskette, type the following
command at the MS-DOS prompt:
FORMAT A: /F:1440
Use another diskette or remove the
write protection.
Use Computer Setup to check the
storage security feature disabled
settings.
Service Reference Guide, dc7600