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Solving Hard Drive Problems (Continued)
Problem
Nonsystem disk/NTLDR
missing message.
(continued)
Computer will not start.
Computer seems to be
locked up.
Service Reference Guide, dc7600
Cause
System files missing or
not properly installed.
Hard drive boot
disabled in Computer
Setup.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
Bootable hard drive's
controller is not listed
first in the Boot Order.
Hard drive is damaged.
Program in use has
stopped responding to
commands.
390742-001
Troubleshooting Without Diagnostics
Solution
1. Insert a bootable system diskette
and restart.
2. Check hard drive format using
fdisk:
If NTFS formatting, use a third
party reader to evaluate the
drive.
If FAT32 formatting, the hard
drive cannot be accessed.
3. Install system files for the
appropriate operating system if
necessary.
Run Computer Setup and enable the
hard drive entry in the Storage >
Boot Order list.
If attempting to boot from a hard
drive, ensure it is attached to P60
SATA 0.
Enter Computer Setup and select
Storage > Boot Order and
ensure the bootable hard drive's
controller is listed immediately under
the Hard Drive entry.
Observe the beeps and LED lights
on the front of the computer. See
Appendix C "POST Error
Messages".
1. Attempt the normal Windows
"Shut Down" procedure.
2. Press the power button for
four or more seconds to turn off
the power.
3. Restart the computer using the
power button.
D–9
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