SMART Podium 500 User Manual page 53

C H A P T E R 6
Troubleshooting your SMART Podium interactive pen display
Symptom
The Power button indicator
turns amber after being
green for a time with no
video output.
The Power button indicator
is off.
45
Solution
Make sure the length of the video cable doesn't exceed 15m
l
(50').
Turn off your computer and make sure that:
l
the video cable is correctly connected to the interactive
o
pen display and the computer;
the video cable isn't bent or broken and doesn't have
o
bent or broken pins in either connector; and
N
N O T E
If you're using a video cable adapter, check those
connections as well.
the video card in your computer is installed correctly and
o
is operating properly.
If the problem persists, see Image Problems on page 42.
l
Make sure that the power cable is connected properly.
l
If the Power button indicator still doesn't turn on, contact
l
SMART Technical Support.