Esse Plus2 Operating Instructions Manual

INFORMATION FOR USE WHEN ORDERING SPARES:
Model:
Serial Number:
Colour:

GUARANTEE

WHAT THIS GUARANTEE COVERS
Any defect arising from faulty workmanship during the normal use of the Plus2.
CONDITIONS OF GUARANTEE
Your ESSE Plus2 is guaranteed against defects arising from faulty manufacture for 2 years subject to the following
express conditions:
1. A suitably qualified person must install the Plus2. Upon installation the details must be recorded on the warranty
card enclosed and registered with ESSE by returning the completed card in the s.a.e. provided. The guarantee is
operative upon receipt of the correctly completed card.
2. The guarantee period commences upon receipt by ESSE of the warranty card.
3. The guarantee does not cover parts deemed to be replaceable in the normal usage of the Plus2. These parts
are listed below:
(1) Control panel markings; these can be damaged if a hard abrasive is used and cannot be covered under this
guarantee.
4. Enamel damage; the vitreous coating on your Plus2 is in effect an extremely thin layer of glass and as such
displays all the characteristics of glass. It can easily be damaged by impact, or by spillage of cold liquids onto a
hot surface. Such damage cannot be covered by this guarantee.
INTERMITTENT USE OF YOUR PLUS2
In the event of intermittent use and prolonged shutdown, it should be noted that in some circumstances enamel may be
displaced due to ingress of damp. Whilst this is rare, it is most likely to occur in situations where the unused Plus2 remains
in an unheated property. There is a layer (known as the groundcoat) between the vitreous enamel surface and the cast
iron. Groundcoat is porous and if exposed (e.g. after a chip in the vitreous enamel coat), may allow damp to penetrate
behind the vitreous enamel and spread through the groundcoat. Surface oxidisation of the cast iron may thereafter occur,
causing the vitreous enamel coating to fall off. Such damage will not be covered by your warranty. We recommend that
a light coating of petroleum jelly be applied to any damaged areas when the Plus2 is not in use to help to keep out the
damp, in addition to following the instructions in your Operating Manual.
HOW TO PROCEED WITH A COMPLAINT
If you have cause for dissatisfaction with your Plus2, you should first contact your ESSE dealer who will, in most
instances, be able to offer immediate assistance. If you are unable to contact your dealer, you can get in touch with
us direct. We will then check that we have received an accurately completed warranty card. If not any work carried
out will be chargeable.
We will assess the nature of the complaint and either send replacement parts for your dealer to fit, send an engineer
to inspect & report or send an engineer to remedy. If the fault is not actually due to faulty workmanship but some
other cause such as misuse or failure to install correctly, a charge will be made to cover the cost of the visit and any
new parts required.
Ouzledale Foundry Co. Limited, Long Ing, Barnoldswick, Lancashire BB18 6BN
Tel: 01282 813235 Fax: 01282 816876 Email: esse@ouzledale.co.uk
Website: http://www.esse.com
t h e i r o n h e a r t
Plus2
01/06
OPERATING INSTRUCTIONS
MODEL: Plus2
Electric module