Introduction Thank you for purchasing a Canon Network Camera VB-S30D/VB-S31D/VB-S800D/VB-S900F (hereafter referred to as the camera). For indoor use only. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM.
Flaws or other problems with RM-Lite may result in recording For more information about the recycling of this product, failure or destruction or loss of recorded data. Canon shall please contact your local city office, waste authority, have no liability whatsoever for any loss or damages approved scheme or your household waste disposal service incurred by the user as a result of such problems.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact the dealer or sales agent where you...
Screenshots used with the explanations are generally from a Windows 8 computer connected to the VB-S30D. This document describes the case when [1920 x 1080 / 960 x 540 / 480 x 270] is selected for the video size set. If using a different video size set, substitute those sizes when reading this manual.
If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666)
• Do not spill water or other liquid inside the camera, range of use. Canon will assume no liability for any spray the camera with water, or otherwise make it wet. accident or damage resulting from the use of these •...
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface.
Table of Contents Introduction ........................2 Disclaimer ..........................2 Notes on Network Security ...................... 2 Copyright..........................2 Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ......2 Trademark Notice........................3 Notes on the Included Software RM-Lite (Disclaimer) ............3 Notes on License Agreement for Included Software ..............
Chapter 2 Initial Settings Preparing the Camera for Use................... 24 Installing the Necessary Software ................26 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2008/ Windows Server 2012 ....................... 27 Performing Initial Settings for the Camera..............28 Checking the Camera Video..................
Control for Admin ....................115 Using Control for Admin...................... 115 Chapter 6 Admin Viewer/VB Viewer Overview of Viewer....................118 Major Differences Between the Admin Viewer and the VB Viewer ........118 User Authorities and Camera Control Privileges..............118 Launching the Viewer ....................121 Launching the Viewer......................
Features This camera integrates both camera and server functions into a compact network camera. Compact and Lightweight Small and light while maintaining full HD video quality, and easy to install. Low Illumination Video Capture The camera can capture color video even with low subject illumination. Equipped with AF Zoom Lens The camera is equipped with a 3.5x optical (4x digital) zoom lens with auto focus.
Included Software You can purchase additional licenses as necessary. The included Setup CD-ROM contains the following Canon H.264 Additional User License AUL- software. Install the software on a computer to use it. VB (Sold Separately) Additional license added for viewing H.264 video with...
that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras can be registered. RM-V This additional license lets you install RM-64/RM-25/RM-9 Viewer on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes.
RM-Lite Viewer RM-Lite Storage Server Network Flow of Video from the Camera Flow of Recorded Video VB-S30D, VB-S31D, VB-S800D, VB-S900F, VB-H41, VB-H610VE, VB-H610D, VB-H710F, VB- Supported cameras M40, VB-M600VE, VB-M600D, VB-M700F, VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi Important • To add the RM-Lite Viewer, purchase RM-Lite-V (sold separately).
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Admin Viewer/VB Viewer, Admin Tools Intel Core i7-2600 Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit...
Notes on Operating Environment Notes on Use When the [Windows Select [VB Initial Setting Tool], and then click [Add]. Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock].
Notes on Use with Windows Server 2008/ If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012.
Notes on Operating Environment The [Sound] dialog box appears. Important Click the [Playback] tab to confirm that an audio device Note that when IE Enhanced Security Configuration is turned has been installed. (If no audio device is installed, refer back on, the [Do not save encrypted pages to disk] checkbox to your computer manual.) also becomes enabled.
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Performing Initial Settings for the Camera” (p. 28) ▼...
Preparing the Camera for Use Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 7 Appendix”. “Chapter 7 Appendix” Important Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools •...
Installing the Necessary Software When the installation complete screen appears, click If selected, clear the [Require server verification (https:) for [Exit] or [Reboot]. all sites in this zone] checkbox. The VB Initial Setting Tool icon appears on the desktop. Enter the IP address of the camera under [Add this Web site to the zone], and then click [Add].
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera Enter the user name “root” and factory default setting network. password “camera”, and then the appropriate IP address and subnet mask. Connect the camera and computer to the network and turn on the camera (“Installation Guide”...
Checking the Camera Video Once initial settings are complete, check the video on the camera with the VB Viewer. When doing so, set the computer network settings to comply with the IP address and subnet mask settings on the camera. Click to select the camera's MAC address which will be checked, and then click [Settings].
Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the User authentication is required to access [Setting Page], Setting Menu to configure various camera settings, launch [Admin Tools] and [Admin Viewer].
Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server and HTTP Server Settings ❏...
• User Page Video server, audio server and HTTP server settings Link to web page customized by the user (For details, (p. 52) contact your nearest Canon Customer Service Center.) • Event Video record settings, volume detection, external Important device output, external device input and timer (p. 54) Notes on Use with Internet Explorer 8/9/10 •...
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 32). For details on entering the user name and password, see p. 32. Setting Menu Items Common to All Setting Pages Applying New Settings...
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. •...
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • Administrator Password Set the administrator password. • LAN (1) [LAN Interface] Set the IP address and other items needed to Select [Auto], [Full Duplex] or [Half Duplex]. Normally establish a LAN connection.
(5) [AutoIP] (6) [IPv6 Default Gateway Address] Set AutoIP to [Disable] or [Enable]. Enter a default gateway address if [Disable] is specified in (2). Be sure to set when connecting the (6) [IPv4 Address (AutoIP)] camera to a different subnet from that of the viewer. When [Enable] is selected in (5), an automatically set IP address is displayed.
SNMP manager. (6) [Host Name Registration with DDNS] If left blank, the following will be used by default: Select [Enable] to register the entered name server VB-S30D address and host name of the camera. VB-S31D VB-S800D...
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting [Use DHCP] Select the date and time setting method, time The camera time is synchronized with the time of the zone and daylight saving time for the camera.
[Date and Time] Setting Date and Time (5) [Daylight Saving Time] Select [Enable] to automatically adjust the daylight saving time according to the time zone or [Disable] not to automatically adjust the daylight saving time. Note • If [Synchronize with computer time] is selected, after clicking [Apply], [Setting Method] will change to [Set manually].
[Camera] Setting Initial Camera Settings and External Device Name (1) [AE Mode], [Slow Shutter], [Shutter Speed] The following can be set here. Set the exposure control and shutter speed for the • Camera Name camera startup. Enter the name of the camera. The camera name [AE Mode] is required for use with RM-Lite.
[Camera] Setting Initial Camera Settings and External Device Name [Average] [Daylight Fluorescent] The entire screen is metered by averaging. Select this option to capture video under daylight A stable exposure can be achieved even in a fluorescent lighting. capture environment where there are notable [White Fluorescent] brightness differences within the screen.
Camera Control • Even if [AE Mode] is set to [Auto (Flickerless)], some screen flicker may still occur under unstable light source conditions. • Setting a slow shutter speed may make it impossible for intelligent functions to work correctly. Select a shutter speed that suits the capture conditions and purpose.
[Camera] Setting Initial Camera Settings and External Device Name Installation Conditions (1) [LED Setting] Select [Turn Off] or [Turn On] for the LED operation status on the camera. Set to [Turn Off] if you do not want to turn on the LED. (2) [Image Flip] Select [Disable] or [Enable] for the orientation of the camera video.
[Video] Setting Video Size, Quality and Frame Rate in the video display area of Admin Viewer/VB Viewer, Admin The following can be set here. Tools, and [Camera Angle] (VB-S800D/VB-S900F). • All Videos Specify the set of video sizes used by the camera. JPEG •...
[Video] Setting Video Size, Quality and Frame Rate Select [Use bit rate control] when [Video Format] Important under [Upload] is set to [H.264(1)] or when [Video Format] under [Memory Card] is set to [H.264(1)]. • When [H.264(1)] is selected for the memory card recording and upload settings, the following restrictions apply to the (3) [Target Bit Rate (kbps)] [H.264(1)] setting.
(5) [Position of time display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of time display information. (6) [Text display] Select [Display nothing], [Display designated string] or [Display camera name] for the text string to display over video.
[Upload] Setting HTTP/FTP Upload and E-mail Notification of seconds for an [H.264(1)] selection in [Video The following can be set here. Format]. • General Upload Set the upload operation to be performed and the Important video buffer. • If the upload function is used, either the [Event] menu must •...
– If [Timer Event] is enabled, increase the value in [Repeat • For information about the HTTP upload function and settings, Interval] (p. 56). contact your nearest Canon Customer Service Center. HTTP Upload The HTTP upload function sends notifications via HTTP or...
[Upload] Setting HTTP/FTP Upload and E-mail Notification [User Setting] [User Name], [Password], [POP Server] Video is uploaded according to the file naming If [POP before SMTP] is selected as the e-mail method specified in [Subdirectory Name to Create] authentication mode, enter the user name and and [File Name to Create].
[Server] Setting the Video Server, Audio Server and HTTP Server (2) [Input Volume] The following can be set here. Set the volume of input for the microphone connected • Video Server to the camera in the range of 1 to 100. The greater the Set the video transmission from the camera.
[Server] Setting the Video Server, Audio Server and HTTP Server HTTP Server (1) [Authentication Method] Set the authentication method used with the HTTP server to [Basic Authentication] or [Digest Authentication]. (2) [HTTP Port] Set the HTTP port number to 80 or in the range of 1024 to 65535.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer Volume Detection The following can be set here. • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection.
• When Admin Viewer/VB Viewer has camera control privileges, those camera control privileges are released if the camera is moved to a preset position, specified in the [Preset] settings (VB-S30D/VB-S31D only), by a volume (1) [External Device Input Event] detection event.
• When Admin Viewer/VB Viewer has camera control privileges, those camera control privileges are released if the camera is moved to a preset position, specified in the [Preset] settings (VB-S30D/VB-S31D only), by an external device input event, or if day/night mode is switched using [Day/Night Mode Switching].
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer Important • [Day/Night Mode Switching] can only be set in [Timer 1]. • [External Device Output] and [Day/Night Mode Switching] do not support [Repeat Interval]. • When [Day/Night] in the Admin Viewer is set to [Auto], Day/ Night Mode switching will not happen when a timer event is triggered (p.
[Access Control] Setting User Access Privileges Note The following can be set here. Authorized users have higher authorities than guest users. • Authorized User Account For details, see “User Authorities and Camera Control Privileges” Register who can access this camera. (p.
[Access Control] Setting User Access Privileges IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy.
[IPsec] Setting IPsec (6) [DH Group] The following can be set here. Select [Group 2] or [Group 2->Group 1] for the key • IPsec generation information that will be used in the DH Set the IPsec setting method. algorithm for key exchange via auto key exchange protocol IKE.
[IPsec] Setting IPsec (8) [IKE Pre-Shared Key] (7) [Destination Subnet Mask Length] (IPv4), [Destination Enter the pre-shared key for IKE (auto key exchange) Prefix Length] (IPv6) (up to 127 characters). This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. Important • Certificates With regard to security, it is recommended that you use a self- Create an SSL/TLS certificate. signed certificate where complete security does not need to be ensured through operation tests, etc.
(6) [Display Server Certificate Details] Click [Exec] to view the details of the certificate. (7) [Display Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. (8) [Backup] Click [Exec] to perform a backup of the certificates and private key.
[802.1X] Network Port Authentication Settings Certificate Information The following can be set here. • 802.1X Authentication Display the 802.1X authentication enable/disable control and status. This is displayed only when [Authentication Method] is set to [EAP-TLS], [EAP-TTLS], or [EAP-PEAP]. • Authentication Method Set the authentication method used for 802.1X (1) [CA Certificate Status] authentication.
(5) [Delete Certificate] Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAP-PEAP], but any installed client certificates and client private keys are also deleted. Important •...
[Memory Card] Memory Card Operations and Settings Note The following can be set here. • When [JPEG] is selected in [Video Format] and an upload error • Memory Card Operations occurs, the frame rate of video recorded in JPEG format is Perform memory card operations.
Memory Card Operations (mount status) Memory Card Information (1) [Memory Card Recognition] Displays the status of the memory card. The three (1) [Mount/Unmount] status messages are [Memory Card Not Inserted], In mount status, [Unmount] will appear. Click [Not Mounted] and [Mounted]. [Unmount] to unmount the memory card.
[Memory Card] Memory Card Operations and Settings Important Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note For accessing files saved to the memory card, see “Memory Card Access”...
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, HTTP Server (1) [LAN] LAN interface, maximum packet size settings (p. 37) (2) [IPv4] IP address, IPv4 settings, etc.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance Note The following items can be used here. • It is recommended that you write down all current setting • Device Information values before restoring factory default settings in [Restore Display information about the current device. Default Settings] (p.
[Camera Angle] Digital Zoom Settings If the zoom or [Image Flip] settings have been The following can be set here. changed, be sure to save the settings in the camera • Zoom operations using the [Save settings] button. Operate the digital zoom function. (8) [Restore settings] •...
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools Panorama Creation Tool (p. 76) (p. 81) This is the top page of Admin Tools. All tools can be A panorama image creation tool that shows the entire launched from this page.
Admin Tools Overview Preset Setting Tool Log Viewer (p. 88) (p. 107) A tool that lets you set presets and the home position This viewer shows the logs of operating conditions of the visually. You can make the desired settings with the camera.
Accessing the Admin Tools Launching the Admin Tools • In environments without a proxy server, select [Internet options] > [Connections] tab > [LAN settings] and clear the [Automatically detect settings] checkbox in Internet Explorer. The Admin Tools can be launched from the top page of the camera.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera video with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera video. You can set privacy masks for up to eight areas while checking the video on the camera.
such as in the Admin Viewer, the control privileges will (16)[Save settings] be obtained the moment the Privacy Mask Setting Save the privacy mask settings specified under Tool is launched. [Detailed Settings] in the camera. (6) [Control for Admin] button Displays the Control for Admin Panel (p.
Privacy Mask Setting Tool Important (2) (3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all video transmitted from the camera (live video, uploaded video, recorded video, video recorded to a memory card).
Changing/Deleting a Privacy Mask Area Click [Quick change] to save the privacy mask area. The changed privacy mask area is saved in the camera. How to Change Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next].
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying.
The capture is started. camera. Change the settings beforehand for [Exposure Lock], (3) [Load from file] [White Balance Lock], and [Focus Lock] (VB-S30D Show JPEG files as a panorama image. only) as necessary. (4) [Save to file] Save the currently shown panorama image as a JPEG file.
Panorama Creation Tool Saving a Panorama Image as Image Files/ Note Opening from Image Files • While a panorama image is being created, the connection of anyone other than Administrators is cut off. You can save a recorded panorama image as an image •...
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (6)-1 (6)-2 (6)-3 (10) (11) (12) (1) Video Display Area (6)-3 Telephoto preview frame (yellow frame) The video currently captured by the camera is shown. Telephoto restriction setting (restriction of Pan, tilt, and zoom operations are the same as in the maximum zoom ratio) Admin Viewer.
Setting by Loading Position Information from (10)[Display in panorama screen] Apply the current view restriction settings to the Video in Video Display Area panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save Select the [Apply the view restriction] checkbox.
View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area Maximum horizontal captured area • The pan and tilt ranges vary depending on the zoom ratio (view angle). Setting view restrictions When wide-angle is selected, automatically restricts the capture of the camera the camera operating operating angle would exceed angle.
Preset Setting Tool A tool that lets you set presets and the home position. You can set up to 20 presets and the home position while viewing the preview in the panorama or full video mode. Preset Setting Tool Reflecting in the viewer Important •...
Preset Setting Tool Display Screens of Preset Setting Tool (12) (13) (10) (10)-1 (14) (15) (10)-2 (16) (11) (17) (18) (19) (20) (1) Video Display Area (9) [Preset Name] The video currently captured by the camera is shown. You can enter a preset name of up to 64 characters. Pan, tilt, and zoom operations are the same as in the You can set a name in alphanumeric characters.
Select the preset you want to set from the [Preset/Home Load the current camera angle of the video display Position] selection box, and then fill the [Preset Name] area, or the [Focus] (VB-S30D only) and [Smart Shade field. Control] settings of Control for Admin (p. 115), and reflect them in the panorama screen or camera parameter settings.
Preset Setting Tool Click [Detailed Settings] and select the [Show in viewers] checkbox. Select the [Show in viewers] checkbox. Drag to move or resize the preset preview frame (yellow) shown on the panorama screen to set the preset. Change the position or size of the preset preview If you click on the panorama screen, the preview frame (yellow) displayed on [Full Image] to set the frame will move to center on the clicked point.
The camera parameters in the video display area are loaded to [Detailed Settings]. Fine-tune the camera angle and adjust the video quality with focus (VB-S30D only) or smart shade control while checking the video. Click [Preview settings]. The settings are reflected in the preview frame on the panorama screen and the video display area.
Preset Setting Tool Preset Tour (10)[Change] Change the speed or pause time for presets selected from the tour schedule list. Set a preset tour whereby the camera tours and monitors the multiple presets currently set. Note • Preset tour is not performed while the camera is being [Preset Tour] Tab Display Screen controlled with viewers, Admin Tools, etc.
Click [Save settings]. When you complete setting the tour schedule list, click [Save settings]. The settings are saved in the camera. Note The home position cannot be added to the tour schedule list.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured video due to movement of a subject. Camera Tampering Detection Camera E-mail notification Moving Object Detection Volume Detection Network...
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration.
The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
Display Screen of Intelligent Function Setting Tool (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (10) (19) (20) (1) Video Display Area (5) [Obtain/Release Camera Control] button The video currently captured by the camera is shown. This button is used to obtain/release the camera Detection areas are shown in translucently colored control privileges.
Intelligent Function Setting Tool Flow of Intelligent Function Setting Important It takes tens of seconds for the intelligent function to restart. No The intelligent functions are set according to the detection is performed while restarting. procedure below. For details on the setting method, see each setting page.
• If [Video] > [Video Size Set] on the Setting page is changed, be sure to change the preset position setting (VB-S30D/VB- (2) [Detection Type] S31D only) and intelligent function settings, and check the Select detection types that suit your purpose from operation.
Intelligent Function Setting Tool Setting Intelligent Function Detection Video Display Area Settings Setting Detection Criteria ([Detection Detection Area Criteria] tab) Set detection criteria while operating the camera and checking the video in the video display area. (1) [Detection Settings Name] [Detection Criteria] tab You can use up to 64 characters in a detection setting Moving object detection, abandoned object...
[External Device Output for OFF Event] checkbox Important Select this checkbox for enabling external device output at an OFF event and select operation (active or It is recommended that the detection criteria are set in a inactive). condition as close as possible to the condition in which the camera is actually used.
Intelligent Function Setting Tool Click [Quick setting]. Note • Drag the square marks (■) at each angle to change the shape An outline for the detection object is drawn using a of the detection line. polygon with up to 32 points. •...
[Object Size (%)] Any moving objects detected are shown with contour Enter a value or move the slider to set the ratio of the size lines. As long as [Duration (Sec)] has not elapsed, of an object that was left behind in the detection area to contour lines are white.
Intelligent Function Setting Tool When a moving object exceeds the value set for [Object Size (%)], it becomes a passing detection target. When [Object Size (%)] is changed, an indicator frame showing the size of the object is displayed for 1 second in Contour of camera tampering object the center of the video display area, allowing specification...
[Copy event settings] Note Copy the event operations of the detection setting If the detection setting is not stored in the camera, only the selected. detection status for the currently selected detection setting is displayed. [Paste event settings] Paste the copied event operations to the detection setting selected.
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (10) (12) (11) (13) (14) (15) (16) (17) (18) (1) [Download] From files saved to a computer: Download log files from this camera or memory cards. File name (2) [Reload] (8) [Copy]...
Downloading Log Files (13)[Date & Time] Set the date and time of the log you want to show using the filter function. When Log Viewer is launched, the latest log files will be Select the [Specify start date & time] or [Specify end downloaded and displayed automatically.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box.
Recorded Video Utility This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list or perform filtering. Display Screens of Recorded Video Utility (13) (10) (11) (12)
Recorded Video Utility Confirming Recorded Video Click [Select All] to select all videos on the list. The video list displays the following information: Narrowing Down the Number of Videos [Date & Time] Displays the date and time of a video recording. Use [Filter] to narrow down the number of videos that [Format] appear in the video list to the ones you need.
Downloading Video Click [Export to mov format]. The [Browse For Folder] dialog box appears. Download video recorded on a memory card to a computer. Select a folder to export to and click [OK]. Specify the folder to download video to in [Download The video is exported.
Recorded Video Utility Note • [Real Time] can be selected only for playback of downloaded videos. • [Not Downloaded] or [Partially Downloaded] videos may not be played back in the order they were recorded. Slider/Playback Control Drag the slider to change playback position. The following buttons can also be used for playback.
[Save Playback Frame As] Video frames that are being displayed can be saved as a separate file. Clear the [Enable H.264 playback] checkbox to play H.264 video in an external player. [Number of downloaded video files] The number of downloaded files the video consist of is displayed.
Control for Admin Operating the Control Items This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to The panel operates in the same way as Control for Admin the Privacy Mask Setting Tool, View Restriction Setting of the Admin Viewer.
Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...
Overview of Viewer Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer Major Differences Between the Admin User Authorities and Camera Control Viewer and the VB Viewer Privileges...
Overview of Viewer [Administrator] Important This user is given all authorities. The user name is fixed to “root”. • At any time, the [Administrator] can launch the Admin Viewer to The Administrator can launch the Admin Viewer from override the camera control privileges of another instance of the Admin Viewer launched by an [Authorized User].
Video Distribution VB Viewer Video size, video display size, full screen mode, reconnect, audio reception, get a Audio Distribution snapshot Panorama display Digital PTZ Video Distribution* VB Viewer Video size, video display size, full screen mode, reconnect, get a snapshot Panorama display Digital PTZ *1 PTZ: Pan, tilt, zoom...
Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a computer that is using the Admin Viewer. (p. 26) • This Operation Guide explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
How to Operate the Viewer (11)[Obtain/Release Camera Control] button (27)Digital PTZ Panel This button is used to obtain/release the camera This panel is displayed upon clicking the [Digital PTZ] control privileges. button. (12)Information Field (28)Digital PTZ Area Designator Information messages, warning messages and error Specify the area in the video display area to crop with messages are shown to the user.
(5) [Reconnect] button (21)Digital PTZ Panel The camera is reconnected. This panel is displayed upon clicking the [Digital PTZ] button. (6) [Audio Reception] button Audio from the camera is received and output. (22)Digital PTZ Area Designator Specify the area in the video display area to crop with (7) Control Privilege Status Indicator Digital PTZ.
How to Operate the Viewer Change the Camera Angle in the Panorama Control privileges assigned (restricted time counting down) Display Area If another user is waiting for control privileges Click the [Panorama Display] button. while you are assigned control privileges, your remaining time is shown on the control privilege status indicator.
Changing the Camera Zoom Ratio Using the Preset/Home Position You can control the camera using presets and home position registered in the camera beforehand (p. 88). Move the knob on the slider up or down to zoom in or out Click the preset selection box and select a preset from the The camera zoom ratio will change according to the knob displayed list to go to the selected preset camera angle.
How to Operate the Viewer transmitting just part of the camera effective pixel area from the camera to the viewer. Note • For details on how this function differs from Viewer PTZ, see p. 132. • If digital PTZ is enabled while receiving H.264 video, the received video changes to JPEG format.
Click the preset selection box and select a preset from the *2 The H.264 video sizes set in [Video Size] under [Video] > [H.264(1)] and [H.264(2)] (p. 46) on the Setting page are displayed list to move the preview frame on the Digital added to the menu.
How to Operate the Viewer • When the viewer is launched, the display screen size opens at You can move any panel by clicking the title bar and [Actual Pixels]. dragging it to the desired position. Displaying in Full Screen Mode Getting a Snapshot You can show video over the entire display.
Pan, tilt, zoom • The first time the Receive Audio panel is launched, a message to camera information install the add-on “Canon Network Camera Audio Receiver” will be • Pan, tilt, and displayed in the information bar of the web browser. Install the add- zoom information for Digital •...
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Video (Viewer PTZ) The initial status of the Viewer PTZ panel shows the preview frame (yellow) occupying the entire video.
Using Control for Admin Move using sliders When you have obtained control privileges, you can pan, tilt and zoom the displayed video using sliders. When you have obtained control privileges, click the [Control for Admin] button to display the Control for Admin Note Panel and perform camera operation and video settings.
Performing Operations and Settings in the Admin Viewer Performing Operations and Settings Example: If the background is bright and the subject is hard to see, this function brightens dark areas to make the subject clearer. In comparison to backlight compensation, smart Click the camera control buttons to set the pan, tilt and shade control can reduce overexposure of bright zoom operations as well as the speed.
(2) [Exposure Compensation] Important When [Auto], [Auto (Flickerless)] or [Auto (Shutter- priority AE)] is selected for [Exposure], the exposure • If it is set in the Admin Viewer, the same focus mode will compensation value desired can be selected from occur in the viewers of other users also.
Performing Operations and Settings in the Admin Viewer Setting White Balance Important • Since the light source selection options are based on representative characteristics, proper colors may not be achieved depending on the applicable light source. In this case, use the [One-shot WB] function. •...
Selecting the External Device Output You can control external device output and display the current output status using an icon. Output can be activated and deactivated by clicking this icon. Icon Meaning Output inactive state (3) [Register to] Select the number for the custom setting you want to Output active state register from the selection box.
Performing Operations and Settings in the Admin Viewer Enabling Video Reception (1) [Auto Control] Select [Not used], [Day/Night Mode Switching], or [Timer] for the auto control setting. (2) [In Day Mode], [In Night Mode] When [Day/Night Mode Switching] is selected in [Auto Control], select the custom setting number used when switching day mode and night mode or select [None] for each item.
(2) [Intelligent Function (Image Detection)] Click the [Start/Stop Memory Card Recording] button. The status of intelligent function (image detection) will be displayed. When the detection settings configured in intelligent functions (Moving Object Detection, Abandoned Object Detection, Removed Object Detection, Camera Tampering Detection or Passing Detection) enter Detected mode, the corresponding icon will turn green (p.
• When deleting a video using a method other than the Recorded Video Utility, you must perform [Recreate Video Management Information] under [Memory Card] in the setting page (p. 68). • Canon will assume no liability for any accident or damage resulting from use of FTP software. Directory Structure for Data Downloaded with Recorded Video Utility When video on a memory card is downloaded to a computer with the Recorded Video Utility, folders are created automatically in accordance with conditions such as the camera and the date and time.
Memory Card Access File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept. 10, 2013, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20130910 070618-070619- M 00 _ 507.mov (1) Video recording date (2) File creation time (UTC) (3) Recording start time (UTC) (4) Recording type E: Event...
Pan position -174.99 – 175.00 Tilt position -90.00 – 0.00 Zoom position 0.01 – 300.00 Camera server VB-S30D/VB-S31D/VB-S800D/VB-S900F Year of capture time 2001 – 2031 Month of capture time 01 – 12 Day of capture time 01 – 31 Day of week of capture time 0 –...
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 50) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 50) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
Troubleshooting Problem Countermeasures The camera cannot be controlled. • If you connect the Admin Viewer as an administrator, you will have exclusive possession of the camera control privileges. If you connect to the Admin Viewer as an Authorized User, you cannot control the camera unless the administrator releases camera control.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=<Host>, user=<User>, Log messages are classified into the following types. video=<jpg | h264>:<Number of frames> (W031) Category Level Code Fault level W: WebView session, V: Session-less video client crit Error...
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set <none> forcibly (A134) A004 Starting and stopping of uploader [info] Meaning The upload mode setting is invalid. The Description %1 uploader (A004) upload function was forcibly disabled.
A470 Uploader initialization failed [crit] B103 Client forcibly disconnected [notice] Description uploader initialization failure - %1 (A470) Description %1 access denied [%2] (B103) Error number Client host IP address Meaning The uploader could not be initialized. Denial type (41 | 42 | 4a) Countermeasure If the problem persists after rebooting the Meaning Connection was initially permitted, but the setting...
List of Log Messages V200 Video input warning [warning] V400 Video input initialization error [crit] Description video %1 warning - %2 (V200) Description video %1 initialization failure - %2 (%3) (V400) Video number Video number Error number Process description Meaning An error that permits recovery of the video input system was detected.
V420 Could not start intelligent service [crit] C002 Camera application started [info] Description intelligent initialization error [%1] [%2] . Description starting cameraappl (C002) (V420) Meaning The camera application started. Error number Cause of error C201 Day/Night mode switching warning [warning] Meaning Failed to initialize intelligent service.
List of Log Messages System Messages S302 Error on saving settings [err] Description Can’t update system settings (S302) S001 System started [info] Meaning An error generated while the system was saving a setting. Setting could not be saved. Description starting paramd (S001) Countermeasure Provide enough memory space by deleting Meaning Parameter management module started.
S312 Working error in timer service [err] Description cannot work timer [%1] [%2] [%3] (S312) Error number Cause of error Error information Meaning An internal error occurred in the timer service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S410 Event service initialization error [crit] Description event initialization error [%1] [%2] (S410)
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown.
The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the computer. Failed to initialize Canon Network Camera Audio ActiveX plugin is not installed within ten seconds after clicking the [Audio] Receiver.
The maintenance page appears. operate the camera via the network. In this case, press the reset switch at the back of the camera. For VB-S30D/VB-S31D/VB-S800D, remove the top cover. For top cover removal, see the “Installation Guide” included with the camera.
IP address appropriate for the environment in which the camera is used (See “Performing Initial Settings for the Camera” (p. 28)). Reset Switch Reset Switch For VB-S30D/VB-S31D/VB-S800D, attach the top cover. For top cover attachment, see the “Installation Guide” included with the camera.
Search Domain List (Auto) • SNMP • Day/Night (when Auto is set) SNMP Disable Switching Brightness Standard Community Name public Response (sec.) Administrator Contact • Installation Conditions Information LED Setting Turn On Administration Function VB-S30D Name VB-S31D Image Flip Disable VB-S800D VB-S900F...
Item Setting Item Setting • Camera Position Control Position of time display Upper left Restricted to Presets No Restriction Text display Display nothing Position of text display Upper left Camera Position without Control Do not return to Home Text string display Position Color of text Black...
List of Factory Default Settings Item Setting Item Setting Sender (From) Pulse Output Time (sec) Recipient (To) • External Device Input Authentication None External Device Input Event Enable User Name Operation Mode Normally Open POP Server Active Event Operation Disable Subject Inactive Event Operation Disable...
Item Setting Item Setting Start Time 00:00 • IPv6 Host Access Restrictions End Time 00:00 Apply Host Access Restrictions Disable Repeat Interval None Default Policy Authorize Access Video Record Disable Prefix / Prefix Length 01: / 128 Yes E-mail Notification Disable 02: / 128 Yes External Device Output...
List of Factory Default Settings Item Setting Item Setting Source IPv6 Address SA ESP Encryption Key (outbound) Security Protocol SA ESP Authentication Key Security Gateway IPv4 Address (outbound) Security Gateway IPv6 Address SA ESP SPI (outbound) Destination Subnet Mask Length SA ESP Encryption Key (inbound) Destination Prefix Length...
List of Factory Default Settings Item Setting • Authentication Method Authentication Method EAP-MD5 User Name • Memory Card Operations Operation Settings Save Logs and Videos Video Format JPEG Pre-event Buffer (number of frames) Post-event Buffer (number of frames) Pre-event Buffer (sec) Post-event Buffer (sec) Overwrite videos Disable...
Specifications Camera Image Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter) Number of Effective Approx. 2.1 million pixels Pixels Scanning Method Progressive Lens 3.5x optical (4x digital zoom) zoom lens with auto focus Fixed focal length lens (4x digital zoom) Focal Length 2.25 mm (W) to 7.88 mm (T) 2.7 mm...
Server Presets Max. 20 positions Intelligent Functions Video: Detection Types: moving object detection, abandoned object detection, removed object detection, camera tampering detection, and passing detection Detection Settings: Max. 15 Volume: Volume Detection Event Trigger Type External Device Input, Timer, Intelligent Function (Video), Intelligent Function (Volume) Image Upload FTP/HTTP/SMTP (e-mail) Temporary storage memory in camera: Max.
Specifications Miscellaneous (φ x H) φ120 x 54 mm (φ4.72 x 2.13 in.) Dimensions – excluding projections (H x W x D) 54 x 32 x 114 mm (2.13 x 1.26 x 4.49 in.) – excluding projections Weight Approx. 270 g (9.6 oz.) Approx.