Introduction Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. For indoor use only. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM.
(Disclaimer) Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of recorded data. Canon shall This product is licensed under AT&T patents for the MPEG-4 have no liability whatsoever for any loss or damages standard and may be used for encoding MPEG-4 compliant incurred by the user as a result of such problems.
Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact us at firstname.lastname@example.org and provide the following information in English or Japanese: 1. Product name and firmware version.
Important notes and restrictions are Screenshots used with the explanations are generally provided. Be sure to read this section. from a Windows 8 computer connected to the VB-S30D. Contains operational reference Note This document describes the case when [1920 x 1080 / information or additional explanations.
If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A., Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666)
Canon will assume no liability for any accident or damage resulting from the use of these • Do not disassemble or modify the camera.
Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface.
Table of Contents Introduction ........................2 Disclaimer ..........................2 Notes on Network Security ...................... 2 Copyright..........................2 Notes on Privacy and Publicity Rights Regarding the Use of Video/Audio ......2 Trademark Notice........................3 Notes on the Included Software RM-Lite (Disclaimer) ............3 Notes on License Agreement for Included Software ..............
Chapter 2 Initial Settings Preparing the Camera for Use................... 24 Installing the Necessary Software ................26 Making Initial Camera Settings .................. 28 Launch the Camera Management Tool................. 28 Searching for Cameras and Setting up Networks..............28 Set the Password, Date and Time, Camera Name and Video ..........29 Registering Camera’s IP Address to Trusted Sites...............
Control for Admin ....................123 Using Control for Admin...................... 123 Chapter 5 Admin Viewer/VB Viewer Overview of Viewer....................126 Major Differences Between the Admin Viewer and the VB Viewer ........126 User Authorities and Camera Control Privileges..............126 Launching the Viewer ....................128 Launching the Viewer......................
Features This camera integrates both camera and server functions into a compact network camera. Compact and Lightweight Small and light while maintaining full HD video quality* , and easy to install. Low Illumination Video Capture The camera can capture color video even with low subject illumination. Equipped with AF Zoom Lens The camera is equipped with a 3.5x optical (4x digital) zoom lens with auto focus.
(See Chapter 4 “Admin Tools”) You can purchase additional licenses as necessary. The following tools for configuring camera settings and performing management functions are available: Canon H.264 Additional User License AUL- • Privacy Mask Setting Tool VB (Sold Separately) •...
RM-V This additional license lets you install RM-64/RM-25/RM-9 RM Manager and Viewer on multiple computers. Purchase the license to be able to view video captured by the camera from multiple sites and for other similar purposes. RM-Lite-V This additional license lets you install the RM-Lite Viewer and RM-Lite Manager on multiple computers.
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. Admin Viewer/VB Viewer, Admin Tools Intel Core i7-2600 or higher Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit...
Notes on Operating Environment Notes on Use When the [Windows Select [Camera Management Tool], and then click [Add]. Firewall] Function is Enabled When the Camera Management Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock].
Notes on Use with Windows Server 2008/ Click [Trusted sites] > [Sites]. Windows Server 2012 Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008/Windows Server 2012. Before using the tools, register “about:internet”...
Notes on Operating Environment The [Sound] dialog box appears. Important Click the [Playback] tab to confirm that an audio device Note that when IE Enhanced Security Configuration is turned has been installed. (If no audio device is installed, refer back on, the [Do not save encrypted pages to disk] checkbox to your computer manual.) also becomes enabled.
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the Camera Management Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Making Initial Camera Settings” (p. 28) ▼...
Preparing the Camera for Use Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 6 Appendix”. “Chapter 6 Appendix” Important Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
Installing the Necessary Software Install the following software to perform initial settings for the camera. • Camera Management Tool: Software required for performing initial camera settings and maintenance • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools •...
Installing the Necessary Software The Camera Management Tool icon appears on the desktop.
Making Initial Camera Settings Searching for Cameras and Setting up To use the camera, you must first set the network settings for the camera and then establish a network connection Networks between the camera and a computer. Use Camera Management Tool for these settings. This will explain network settings so you can search for This section will explain, in addition to network settings, network connected cameras and connect to them from a...
Making Initial Camera Settings (2) [IPv4 Address] If you selected [IPv4 Address Setting Method] > [Manual], enter a fixed IPv4 address. (3) [Subnet Mask] If you selected [IPv4 Address Setting Method] > [Manual], enter the designated subnet mask values for each network.
Video Settings Click [Video] and configure the size and quality settings of the video transmitted from the camera. For setting details, please refer to “[Video] Setting Video Size, Quality and Frame Rate” (p. 50). Registering Camera’s IP Address to Trusted Sites With Internet Explorer 9 or greater and Windows Server 2008/Windows Server 2012, Internet Explorer’s security level for Internet and intranet sites is set to [High] by...
Access the Top Page of the Camera to Check Video When initial camera settings are complete, access the camera with the Camera Management Tool and check if video can be viewed properly. Access the Top Page from Camera Management Tool You can use the Camera Management Tool to launch the camera top page.
The factory default user name and password are: Note User Name: root If the blocked content dialog box appears when you launch a Password: camera viewer, click [Add] in the dialog box to register the camera’s IP The user name “root” is the administrator account for the address as a trusted site.
Access the Top Page of the Camera to Check Video...
Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ RTP Streaming Settings ❏ Upload and E-mail Notification Settings ❏...
WS-Security settings (p. 58) • User Page • Event Link to web page customized by the user (For details, Video record settings, volume detection, external contact your nearest Canon Customer Service Center.) device output, external device input and timer settings (p. 60)
Setting Menu Important Notes on Use with Internet Explorer 8/9/10/11 If the pop-up is blocked and an information bar appears when attempting to access [View Logs] or [View Current Settings] on the maintenance page, enable Pop-up by following the procedure explained in the information bar.
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 31). For details on entering the user name and password, see p. 31. Note You can also access the Setting Page from the Camera Management Tool.
Accessing the Setting Menu Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • [Administrator Password] and [Access Control] > [Administrator Password] (p. 64) are the same. If you set one • Administrator Password [Administrator Password], the setting will be reflected in the Set the administrator password.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (4) [IPv4 Default Gateway Address] (5) [Prefix Length] Enter an appropriate value if [Manual] is specified in Enter a prefix length from 16 to 128 if [Disable] is (1). Be sure to set when connecting the camera to a specified in (2).
SNMP manager. Important If left blank, the following will be used by default: Do not use “_” (underscore) in [Host Name] and [Search VB-S30D Domain] in Internet Explorer 8/9/10/11. VB-S31D VB-S800D or VB-S805D VB-S900F or VB-S905F Note •...
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc SNMPv3 Server (1) [User Name] When [Enable] is selected in [SNMPv3], set the user name for using SNMPv3. (2) [Security Level] Select [No authentication and no encryption], [Authentication but no encryption] or [Authentication and encryption] for the SNMPv3 security level.
[Date and Time] Setting Date and Time server. In order to set [Use DHCP], you must The following can be set here. change [Network] > [IPv4 Address Setting Method] • Current Date and Time to [Auto (DHCP)] (p. 40). The date and time set in the camera is shown. The NTP server address acquired from the DHCP server will appear in [NTP Server (DHCP)].
[Date and Time] Setting Date and Time Note • If [Synchronize with computer time] is selected, after clicking [Apply], [Setting Method] will change to [Set manually]. • If [Synchronize with NTP server] is selected and the IP address of the NTP server is incorrect or a connection with the NTP server cannot otherwise be established, the date and time will not be changed.
[Camera] Setting Initial Camera Settings and External Device Name (1) [AE Mode], [Slow Shutter], [Shutter Speed] The following can be set here. Set the exposure control and shutter speed for the • Camera Name camera startup. Enter the name of the camera. The camera name [AE Mode] is required for use with RM-Lite.
[Camera] Setting Initial Camera Settings and External Device Name [Center-Weighted] [Manual] The entire screen is metered by focusing on the Set the values of red and blue gain according to the center of the screen. light source. Enter a value from 0 to 1023 for both Even when slightly darker/brighter areas are present the [R Gain] and [B Gain].
Note • Focusing may be difficult for the following types of subjects [Auto] when [Focus] is set to [Auto] or [One-shot AF]. Automatically uses haze compensation. Subjects Difficult to Focus On (11)[Day/Night] Set Day/Night mode to [Auto], [Day Mode] or [Night Mode] when the camera starts.
[Camera] Setting Initial Camera Settings and External Device Name (4) [Haze Compensation Strength (Auto)] Installation Conditions Select [Mild], [Medium], or [Strong] for the haze compensation strength when [Haze Compensation] (p. 47) is set to [Auto]. (1) [LED Setting] When [Haze Compensation] is set to [Auto] and [Haze Select [Turn Off] or [Turn On] for the LED operation Compensation Strength (Auto)] is set to [Strong], status on the camera.
[Video] Setting Video Size, Quality and Frame Rate JPEG The following can be set here. • All Videos Specify the set of video sizes used by the camera. • JPEG Set the video quality, size, maximum frame rate and upload size in JPEG. (1) [Video Quality] •...
[Video] Setting Video Size, Quality and Frame Rate (2) [Bit Rate Control] (kbps)], [Video Quality], [Frame Rate (fps)], and [I Select [Do not use bit rate control] or [Use bit rate Frame Interval (sec)] settings. control]. Select [Use bit rate control] when [Video Format] Important under [Upload] is set to [H.264(1)] or when [Video •...
(4) [Time display] Select whether to enable time display over video. If [Enable] is selected, display time information will be displayed over video. (5) [Position of time display] Select [Upper left], [Upper right], [Lower left] or [Lower right] for the position of time display information.
[RTP] RTP Server, Audio Multicast and RTP Streaming value reaches 0, the signal can no longer be The following can be set here. distributed. For example, if TTL is set to , multicast • RTP Server distribution is confined to the local segment only and Enable RTP, and set the RTSP authentication cannot be distributed by the router.
distribution is confined to the local segment only and cannot be distributed by the router. (6) [Audio Transmission] Set RTP streaming audio transmission to [Disable] or [Enable]. Note • RTP stream URL rtsp://IP_address:port_number/rtpstream/config1(~5)=r|u|m [=r|u|m] is optional and can be omitted. If specified, specify only one option.
[Upload] Setting HTTP/FTP Upload and E-mail Notification of seconds for an [H.264(1)] selection in [Video The following can be set here. Format]. • General Upload Set the upload operation to be performed and the Important video buffer. • If the upload function is used, either the [Event] menu must •...
Active Event Operation] (p. 61). • For information about the HTTP upload function and settings, – If [Timer Event] is enabled, increase the value in [Repeat contact your nearest Canon Customer Service Center. Interval] (p. 62). HTTP Upload FTP Upload...
[Upload] Setting HTTP/FTP Upload and E-mail Notification Set an appropriate method according to the authentication method used by the SMTP server to send to. [User Setting] Video is uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create].
[Server] Setting the Video Server, Audio Server, HTTP Server, FTP Server and WS-Security Audio Server The following can be set here. • Video Server Set the video transmission from the camera. • Audio Server Set the audio transmission from the camera. (1) [Audio Transmission from the Camera] When [Enable] is selected, the audio input through the •...
[Server] Setting the Video Server, Audio Server, HTTP Server, FTP Server and WS-Security • The audio may be temporarily interrupted, depending on the performance of the computer and the network environment. • The audio may be interrupted if anti-virus software is enabled.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer Volume Detection The following can be set here. • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection.
• When Admin Viewer/VB Viewer has camera control privileges, those camera control privileges are released if the camera is moved to a preset position, specified in the [Preset] settings (VB-S30D/VB-S31D only), by a volume detection event operation. (1) [External Device Input Event] Set external device input events to [Disable] or [Enable].
open, and an inactive event occurs when the When [Switch to Night Mode] is selected, switches to terminals close. Night Mode when an active event is triggered, and switches to Day Mode when an inactive event is (3) [Active Event Operation] triggered.
[Event] Setting Video Record, Volume Detection, External Device Output/Input and Timer (8) [Day/Night Mode Switching] Select the Day/Night Mode switching behavior when a timer event is triggered. Select [Switch to Day Mode] to switch to Day Mode at the start time, and Night Mode at the end time. Select [Switch to Night Mode] to switch to Night Mode at the start time, and Day Mode at the end time.
[Access Control] Setting User Access Privileges User Authority The following can be set here. • Administrator Password Set the administrator password. • Authorized User Account [Privileged Camera Control], [Camera Control], [Video Register who can access this camera. Distribution], [Audio Distribution] Set the user authorities of authorized users and guest •...
[Access Control] Setting User Access Privileges Note If the same address is duplicated, the policy for the address that appears highest on the list will be applied. IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable].
[IPsec] Setting IPsec (6) [DH Group] The following can be set here. Select the key generation information for the DH • IPsec algorithm that will be used for key exchange via auto Set the IPsec setting method. key exchange protocol IKE. The security level increases with higher group numbers.
[IPsec] Setting IPsec (8) [IKE Pre-Shared Key] (7) [Destination Subnet Mask Length] (IPv4), [Destination Enter the pre-shared key for IKE (auto key exchange) Prefix Length] (IPv6) (up to 127 characters). This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. If [Security Protocol] was set to [AH] or [ESP and AH] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set.
[SSL/TLS] Setting HTTP Communication Encryption The following can be set here. Important • Certificates With regard to security, use a self-signed certificate where Create an SSL/TLS certificate. complete security does not need to be ensured through operation tests, etc. For system operation, it is recommended •...
(6) [Display Server Certificate Details] Click [Exec] to view the details of the server certificate. (7) [Display Self CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. (8) [Backup] Click [Exec] to perform a backup of the certificates and private key.
[802.1X] Network Port Authentication Settings Certificate Information The following can be set here. • 802.1X Authentication Display the 802.1X authentication enable/disable control and status. This is displayed only when [Authentication Method] is set to [EAP-TLS], [EAP-TTLS], or [EAP-PEAP]. • Authentication Method Set the authentication method used for 802.1X (1) [CA Certificate Status] authentication.
(5) [Delete Certificate] Deletes all installed CA certificates, client certificates, and client private keys. Only “CA Certificate” is displayed when [Authentication Method] is set to [EAP-TTLS] or [EAP- PEAP], but any installed client certificates and client private keys are also deleted. Important •...
[Memory Card] Memory Card Operations and Settings Note The following can be set here. • When [JPEG] is selected in [Video Format] and an upload error • Memory Card Operations occurs, the frame rate of video recorded in JPEG format is Perform memory card operations.
Memory Card Information Note The quick formatting method is used. Memory Card Operations (mount status) (1) [Memory Card Recognition] Displays the status of the memory card. The three status messages are [Memory Card Not Inserted], [Not Mounted] and [Mounted]. (2) [Memory Card Operation Status] (1) [Mount/Unmount] Displays the operation status of the memory card.
[Memory Card] Memory Card Operations and Settings Important Information recorded to the memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note For accessing files saved to the memory card, see “Memory Card Access”...
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before changes take effect can be found on a single page. • LAN, IPv4, IPv6, HTTP Server (1) [LAN] LAN interface, maximum packet size settings (p. 40) (2) [IPv4] IP address, IPv4 settings, etc.
[Maintenance] Viewing Current Settings, Event Logs and Performing Maintenance (5) [Back Up Settings] The following items can be used here. Back up all settings, other than the date and time, to a • Device Information memory card. Display information about the current device. The IP address, SSL or 802.1X certificates, and private key files are also backed up.
For details on log messages, see “List of Log Messages” (p. 156). (2) [Notification Level] Select [Error], [Errors and warnings], or [All] for the log message notification level. For details on log messages, see “Log Messages on the Camera” (p. 156). (3) [Copy E-mail Settings] Copy the mail settings used in [Upload] >...
[Camera Angle] Digital Zoom Settings If the zoom or [Image Flip] settings have been The following can be set here. changed, be sure to save the settings in the camera • Zoom operations using the [Save settings] button. Operate the digital zoom function. (8) [Restore settings] •...
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools Panorama Creation Tool (p. 84) (p. 89) This is the top page of Admin Tools. All tools can be A panorama image creation tool that shows the entire launched from this page.
Admin Tools Overview Preset Setting Tool Log Viewer (p. 96) (p. 115) A tool that lets you set presets and the home position This viewer shows the logs of operating conditions of the visually. You can make the desired settings with the camera.
Accessing the Admin Tools Launching the Admin Tools • In environments without a proxy server, select [Internet options] > [Connections] tab > [LAN settings] and clear the [Automatically detect settings] checkbox in Internet Explorer. The Admin Tools can be launched from the top page of •...
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera video with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera video. You can set privacy masks for up to eight areas while checking the video on the camera.
such as in the Admin Viewer, the control privileges will (16)[Save settings] be obtained the moment the Privacy Mask Setting Save the privacy mask settings specified under Tool is launched. [Detailed Settings] in the camera. (6) [Control for Admin] button Displays the Control for Admin Panel (p.
Privacy Mask Setting Tool Important (2) (3) (4) • The privacy mask areas are also part of the intelligent function detection area. Subject movement may be seen. • Privacy masks are applied to all video transmitted from the camera (live video, uploaded video, recorded video, video recorded to a memory card).
Changing/Deleting a Privacy Mask Area Click [Quick change] or [Save settings] to save the privacy mask area. The changed privacy mask area is saved in the How to Change camera. Select the privacy mask area you want to change. Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next].
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying.
The capture is started. camera. Change the settings beforehand for [Exposure Lock], (3) [Load from file] [White Balance Lock], and [Focus Lock] (VB-S30D Show JPEG files as a panorama image. only) as necessary. (4) [Save to file] Save the currently shown panorama image as a JPEG file.
Panorama Creation Tool Saving a Panorama Image as Image Files/ - Users not connected via RTP Opening from Image Files • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting page, panorama capture is slowed down.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (6)-1 (6)-2 (6)-3 (10) (11) (12) (1) Video Display Area (6)-3 Telephoto preview frame (yellow frame) The video currently captured by the camera is shown. Telephoto restriction setting (restriction of Pan, tilt, and zoom operations are the same as in the maximum zoom ratio) Admin Viewer.
Setting by Loading Position Information from (10)[Display in panorama screen] Apply the current view restriction settings to the Video in Video Display Area panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save Select the [Apply the view restriction] checkbox.
View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area Maximum horizontal captured area • The pan and tilt ranges vary depending on the zoom ratio (view angle). Setting view restrictions When wide-angle is selected, automatically restricts the capture of the camera the camera operating operating angle would exceed angle.
Preset Setting Tool A tool that lets you set presets and the home position. You can set up to 64 presets (VB-S30D/VB-S31D) and the home position while viewing the preview in the panorama or full video mode. Preset Setting Tool...
Preset Setting Tool Display Screens of Preset Setting Tool (12) (13) (10) (10)-1 (14) (15) (10)-2 (16) (11) (17) (18) (19) (20) (1) Video Display Area (9) [Preset Name] The video currently captured by the camera is shown. You can enter a preset name of up to 64 characters. Pan, tilt, and zoom operations are the same as in the You can set a name in alphanumeric characters.
Setting the Preset • [Focus Mode] Select [Auto], [Manual], or [Fixed at infinity] for the focus mode of the camera. (p. 142) Select presets or home position as needed for the operating environment or desired objectives. A preset can • [White Balance] be set in the following ways.
Preset Setting Tool Click [Detailed Settings] and select the [Show in viewers] checkbox. Select the [Show in viewers] checkbox. Drag to move or resize the preset preview frame (yellow) shown on the panorama screen to set the preset. Change the position or size of the preset preview frame (yellow) displayed on [Full Image] to set the preset position.
The camera parameters in the video display area are loaded to [Detailed Settings]. Fine-tune the camera angle and adjust the video quality with focus (VB-S30D only) or smart shade control while checking the video. Click [Preview settings]. The settings are reflected in the preview frame on the panorama screen and the video display area.
Preset Setting Tool Preset Tour (10)[Change] Change the speed or pause time for presets selected from the tour schedule list. Set a preset tour whereby the camera tours and monitors the multiple presets currently set. Note • Preset tour is not performed while the camera is being [Preset Tour] Tab Display Screen controlled with viewers, Admin Tools, etc.
Click [Save settings]. When you complete setting the tour schedule list, click [Save settings]. The settings are saved in the camera. Note The home position cannot be added to the tour schedule list.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured video due to movement of a subject. Camera Tampering Detection Camera E-mail notification Moving Object Detection Volume Detection Network...
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration.
The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
Display Screen of Intelligent Function Setting Tool (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (10) (19) (20) (1) Video Display Area (5) [Obtain/Release Camera Control] button The video currently captured by the camera is shown. This button is used to obtain/release the camera Detection areas are shown in translucently colored control privileges.
Intelligent Function Setting Tool If camera control privileges are not obtained, this the tool and restore the settings saved in the camera. function is grayed out. (20)[Save settings] Save the edited detection settings in the camera. Important After the detection settings have been specified, be sure to save the settings in the camera by clicking It takes tens of seconds for the intelligent function to restart.
• If [Video] > [Video Size Set] on the Setting page is changed, Specify a detection setting number from 1 to 15 for the be sure to change the preset position setting (VB-S30D/VB- detection area you want to set. S31D only) and intelligent function settings, and check the operation.
Intelligent Function Setting Tool Setting Intelligent Function Detection (1) [Detection Settings Name] You can use up to 64 characters in a detection setting Settings name. Be sure to enter a single-byte alphanumeric detection setting name. In a [Detection Settings Name], ASCII characters Setting Detection Criteria ([Detection (spaces or printable characters) can be used.
Setting Event Operations ([Event] tab) Setting Detection Areas Set operations to be performed upon detection of Set detection areas in the video display area. changes in a subject. [Event] tab Setting a [Rectangular] detection area A rectangle is shown in the video display area. Move or resize that rectangle to set a detection area.
Intelligent Function Setting Tool Setting Detection Criteria per Detection Type Specify different detection criteria for each detection type. Configured detection Detect criteria for [Moving Object Detection] area Set detection areas where you want to detect moving objects. Click [Restart intelligent function] again. For [Object Size (%)], enter a value or move the slider to Note set the ratio of the size of an object moving in the...
[Object Size (%)] Enter a value or move the slider to set the ratio of the size of an object that was left behind in the detection area to Removed object the size of the detection area. detected When [Object Size (%)] is changed, an indicator frame representing the area of the object is displayed for 1 second in the center of the video display area.
Intelligent Function Setting Tool Any moving objects detected are shown with contour lines. If it is smaller than [Change Ratio (%)], contour lines are white. If the video is changed for an area larger than Detection frame [Change Ratio (%)], contour lines take on the same color as the detection area, indicating that “detected”...
[Clear detection area/line] Clear the detection area/line of the detection setting selected. It cannot be cleared in camera tampering detection. [Copy detection criteria settings] Copy the detection criteria of the detection setting selected. This panel displays the same information as [Intelligent [Paste detection criteria settings] Function (Image Detection)] in the event display panel of Paste the copied detection criteria to the detection setting...
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (10) (12) (11) (13) (14) (15) (16) (17) (18) (1) [Download] From files saved to a computer: Download log files from this camera or memory cards. File name (2) [Reload] (8) [Copy]...
Downloading Log Files (13)[Date & Time] Set the date and time of the log you want to show using the filter function. When Log Viewer is launched, the latest log files will be Select the [Specify start date & time] or [Specify end downloaded and displayed automatically.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box.
Recorded Video Utility This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list or perform filtering. Display Screens of Recorded Video Utility (13) (10) (11) (12)
Recorded Video Utility Confirming Recorded Video Click [Select All] to select all videos on the list. The video list displays the following information: Narrowing Down the Number of Videos [Date & Time] Displays the date and time of a video recording. Use [Filter] to narrow down the number of videos that [Format] appear in the video list to the ones you need.
Downloading Video Click [Export to mov format]. The [Browse For Folder] dialog box appears. Download video recorded on a memory card to a computer. Select a folder to export to and click [OK]. Specify the folder to download video to in [Download The video is exported.
Recorded Video Utility Note • [Real Time] can be selected only for playback of downloaded videos. • [Not Downloaded] or [Partially Downloaded] videos may not be played back in the order they were recorded. Slider/Playback Control Drag the slider to change playback position. The following buttons can also be used for playback.
Displaying Memory Card Information [Save Playback Frame As] Video frames that are being displayed can be saved as a separate file. Click [Memory Card Details] to display information on the memory card inserted in the camera. Clear the [Enable H.264 playback] checkbox to play H.264 video in an external player.
Control for Admin Operating the Control Items This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to The panel operates in the same way as Control for Admin the Privacy Mask Setting Tool, View Restriction Setting of the Admin Viewer.
Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...
Overview of Viewer Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer Major Differences Between the Admin User Authorities and Camera Control Viewer and the VB Viewer Privileges...
Overview of Viewer [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link and the VB Viewer from the [VB Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from the [Admin Viewer] link on the top page if they have...
Launching the Viewer Launching the Viewer The viewer is launched. Important The Admin Tools Certificate must be installed on a computer that is using the Admin Viewer. (p. 26) Note You can also launch the Admin Viewer from the Camera Management Tool.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
(11)[Obtain/Release Camera Control] button (28)Digital PTZ Panel This button is used to obtain/release the camera This panel is displayed upon clicking the [Digital PTZ] control privileges. button. (12)Information Field (29)Digital PTZ Area Designator Information messages, warning messages and error Specify the area in the video display area to crop with messages are shown to the user.
How to Operate the Viewer (5) [Reconnect] button (22)Panorama Display Area The camera is reconnected. Displays panorama images registered in the camera. You can operate the camera by controlling the frame (6) [Audio Reception] button lines within the panorama display area. Displays the Receive Audio panel.
in the center with one click, align the mouse pointer and Control privileges assigned click again until the desired position is displayed in the (restricted time counting down) center. After gaining control privileges with VB Viewer, the duration for which control Video Display Area privileges can be held exclusively over other guest users counts down.
How to Operate the Viewer Use Area Zoom/Drag to Move Use Drag to Move to Change the Camera Angle Click the [Switch Area Zoom/Drag to Move] button to You can drag on the video display area to zoom in and enter mode.
Using the Preset/Home Position Maximum telephoto digital zoom (only when digital zoom is You can control the camera using presets and home position registered in the camera beforehand (p. 96). Maximum telephoto Click the preset selection box and select a preset from the Slider for zoom displayed list to go to the selected preset camera angle.
How to Operate the Viewer Viewer PTZ Adjusting the Preview Frame Size Viewer PTZ uses the digital zoom function to enlarge part Drag the preview frame line to make the frame smaller, of a video without using the camera pan, tilt or zoom and a magnified view of the video in the frame will be functions.
Exiting Viewer PTZ Click the [Viewer PTZ] button again. The Viewer PTZ panel closes and Viewer PTZ is exited. Cropping and Displaying Part of Video (Digital PTZ) You can use the Digital PTZ panel to crop and display part of a camera video in the video display area. It is also possible to use a preset or home position registered to the camera.
How to Operate the Viewer Click the [Home Position] button to move the preview frame on the Digital PTZ panel to the home position and display the video inside the frame in the video display area. Note Register the preset or home position beforehand using the Preset Setting Tool (p.
*1 When the [Enable H.264 reception] checkbox is checked in Admin Viewer > Control for Admin > [Video Reception] (p. 146), H.264 video sizes will be added to the menu display. To close the full screen window, either click that *2 The H.264 video sizes set in [Video Size] under [Video] >...
(p. 58). • The first time the Receive Audio panel is launched from the VB Viewer, a message to install the “Canon Network Camera Audio Receiver” add-on will be displayed in the information bar of the web browser. Install the add-on.
Checking Information The following icons will appear depending on the content of the information displayed. Icon (color) Meaning Description Appears when a camera operation has been successful. The following information appears. • Help messages, such for each button and pull down menu (Blue) Information •...
Performing Operations and Settings in the Admin Viewer The operations and settings that can be performed only in the Admin Viewer are explained. Using Control for Admin Performing Operations and Settings When you have obtained control privileges, click the Click the camera control buttons to set the pan, tilt and [Control for Admin] button to display the Control for Admin zoom operations as well as the speed.
Setting the Smart Shade Control The smart shade control function differs from backlight compensation in that only dark areas are brightened while bright areas are kept intact. (1) [Haze Compensation] [Auto] Automatically uses Compensation Removal. (1) [Smart Shade Control] [Manual] Select [Auto], [Manual], or [Disable].
Performing Operations and Settings in the Admin Viewer automatic adjustment range for the shutter speed is Important suppressed so as not to exceed 1/100 sec. in this mode, resulting in improper exposure • If it is set in the Admin Viewer, the same focus mode will (i.e., excessive brightness) in some cases.
• [Exposure Compensation] and [Manual] for [Exposure] Important cannot be selected if [Smart Shade Control] is set to [Auto]. • Since the light source selection options are based on • Even if [Exposure] is set to [Auto (Flickerless)] or [Auto representative characteristics, proper colors may not be (Flickerless 2)], some screen flicker may still occur under achieved depending on the applicable light source.
Performing Operations and Settings in the Admin Viewer Selecting the External Device Output (3) [Register to] Select the number for the custom setting you want to You can control external device output and display the register from the selection box. current output status using an icon.
(4) [Register] (2) [Enable H.264 reception] checkbox Register the auto control settings. Select to receive H.264 video. The Software Product License Agreement dialog box appears. Click [Yes] to Important accept the terms of the license agreement. The decoder is downloaded from the camera, enabling If the same time is specified multiple times for [Timer 1] to [Timer 4], [Register] will be disabled and the settings will not be H.264 video reception.
Performing Operations and Settings in the Admin Viewer Click the [Start/Stop Memory Card Recording] button. Example: Setting 1: Image Detection status ON Other settings: Image Detection status OFF Note The icon signifying Detection mode will be displayed for a maximum of five minutes (except for Moving Object Detection). (3) [Intelligent Function (Volume detection)] The volume detection status is displayed.
• When deleting a video using a method other than the Recorded Video Utility, you must perform [Recreate Video Management Information] under [Memory Card] in the setting page (p. 74). • Canon will assume no liability for any accident or damage resulting from use of FTP software. Directory Structure for Data Downloaded with Recorded Video Utility When video on a memory card is downloaded to a computer with the Recorded Video Utility, folders are created automatically in accordance with conditions such as the camera and the date and time.
Memory Card Access Note • A folder is created once per hour. • If the time difference is added to the starting and ending times, it will equal the local time. File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on Sept.
Pan position -174.99 – 175.00 Tilt position -90.00 – 0.00 Zoom position 0.01 – 300.00 Camera server VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-S805D/VB-S905F Year of capture time 2001 – 2031 Month of capture time 01 – 12 Day of capture time 01 – 31 Day of week of capture time 0 –...
Modifiers Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 56) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 56) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
Troubleshooting Problem Countermeasures The camera cannot be controlled. • If you connect the Admin Viewer as an administrator, you will have exclusive possession of the camera control privileges. If you connect to the Admin Viewer as an Authorized User, you cannot control the camera unless the administrator releases camera control.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=<Host>, user=<User>, Log messages are classified into the following types. video=<jpg | h264>:<Number of frames> (W031) Category Level Code Fault level W: WebView session, V: Session-less video client crit Error...
List of Log Messages Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set <none> forcibly (A134) A004 Starting and stopping of uploader [info] Meaning The upload mode setting is invalid. The Description %1 uploader (A004) upload function was forcibly disabled.
A470 Uploader initialization failed [crit] B103 Client forcibly disconnected [notice] Description uploader initialization failure - %1 (A470) Description %1 access denied [%2] (B103) Error number Client host IP address Meaning The uploader could not be initialized. Denial type (41 | 42 | 4a) Countermeasure If the problem persists after rebooting the Meaning Connection was initially permitted, but the setting...
List of Log Messages V200 Video input warning [warning] V400 Video input initialization error [crit] Description video %1 warning - %2 (V200) Description video %1 initialization failure - %2 (%3) (V400) Video number Video number Error number Process description Meaning An error that permits recovery of the video input system was detected.
V420 Could not start intelligent service [crit] M208 Video file limit [warning] Description intelligent initialization error [%1] [%2] . Description Video file count of %1 reached upper limit. (V420) (M208) Error number Video type ([Upload], [Recording-Mode Stream], [Manual], [Timer], [Event]) Cause of error Meaning The upper limit for the number of video files...
List of Log Messages HTTP Server Messages S012 External device service started [info] Description starting extio (S012) H143 User name specification error [notice] Meaning The external device input/output service was started. Description (http_auth.c.XXX) get_password failed, IP:%1 (H143) IP address S013 External device service shut down [info] Meaning An unknown user was specified in user Description...
S307 Error on saving settings [err] S411 External input/output service initialization error [crit] Description (vbadmin.c XXX) Can't update system settings (S307) Description extio initialization error [%1] [%2] (S411) Meaning An error generated while the settings were Error number saved by the setup protocol. Setting could not be saved.
List of Log Messages R003 RTSP PLAY request received [info] R006 Stopping multicast [info] Description PLAY received: client_IP=%1, profile=%2, Description stop multicast: profile=%1, num_of_sessions=%3 (V=%4, A=%5, num_of_sessions=%2 (V=%3, A=%4, M=%6, BC=%7) (R003) M=%5, BC=%6) (R006) Client IP address Client IP address Profile name of requested PLAY Profile name of requested MulticastStreaming STOP...
R107 Insufficient resources [notice] R304 Client disconnected [err] Description RTSP Error: error_code=503: Service Description RTP/HTTP connection closed by client Unavailable (R107) (R304) Meaning Service unavailable due to insufficient Meaning Disconnected from client. resources. For example, the max. number of RTP connections exceeded.
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown.
The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the computer. Failed to initialize Canon Network Camera Audio ActiveX plugin is not installed within ten seconds after clicking the [Audio] Receiver.
Administrator password, you cannot operate the camera via the network. In this case, press the reset switch at the back of the camera. For VB-S30D/VB-S31D/VB-S800D/VB-S805D, remove the top cover. Click [Exec] under [Restore Default Settings]. For top cover removal, see the “Installation Guide”...
All settings of the camera, except for the date and For VB-S30D/VB-S31D/VB-S800D/VB-S805D, attach time, are restored to factory default settings. the top cover. For top cover attachment, see the “Installation Guide”...
List of Factory Default Settings Item Setting Item Setting Administration Function VB-S30D • User Name (Administrator ID) root Name VB-S31D • Administrator password camera VB-S800D or • LAN VB-S805D VB-S900F or LAN Interface Auto VB-S905F Maximum Packet Size 1500 Installation Location •...
30.0 Transmission Device Name (alphanumeric characters) Video Size: Upload / Memory 320 x 180 card VB-S30D/VB-S31D/VB-S800D/VB-S900F • H.264(1) • All Videos Video Size 320 x 180 Video Size Set 1920 x 1080 / 960 x 540 / 480 x 270...
List of Factory Default Settings Item Setting Item Setting Frame Rate (fps) Multicast Address 0.0.0.0 I Frame Interval (sec) Multicast Port Common to all models Multicast TTL • On-screen display Audio Transmission Disable Date display Disable • RTP Streaming 4 Position of date display Upper left Video Size...
Item Setting Item Setting User Name • Volume Detection PASV Mode Enable Volume Detection Event Disable File Upload Path Detect Criteria The reference volume level or above File Naming YYMMDDHHMMSSms Reference Volume Level Subdirectory Name to Create Detect Criteria Duration (sec) File Name to Create image.jpg ON Event Operation...
List of Factory Default Settings Item Setting Item Setting • Timer 2 02: / 32 Yes Timer Event Disable 03: / 32 Yes Start Time 00:00 04: / 32 Yes End Time 00:00 05: / 32 Yes Repeat Interval None 06: / 32 Yes Video Record Disable...
Item Setting Item Setting 20: / 128 Yes SA AH Authentication Key (inbound) • IPsec SA AH SPI (inbound) IPsec Auto Key Exchange • IPsec Set 2 • Auto Key Exchange Settings IPsec Set Disable IPsec SA Encryption Algorithm AES->3DES IPsec Mode Tunnel Mode IPsec SA Authentication...
List of Factory Default Settings Item Setting Item Setting Security Gateway IPv4 Address SA ESP SPI (outbound) Security Gateway IPv6 Address SA ESP Encryption Key (inbound) Destination Subnet Mask Length SA ESP Authentication Key Destination Prefix Length (inbound) IKE Pre-Shared Key SA ESP SPI (inbound) SA ESP Encryption Algorithm SA AH Authentication Algorithm...
Item Setting SA AH SPI (inbound) • Certificates Certificate Status Not Installed Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted Communications HTTPS Connection Policy HTTP •...
Specifications Camera Image Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter) Number of Effective VB-S30D/VB-S31D/VB-S800D/VB-S900F: approx. 2.1 million pixels Pixels VB-S805D/VB-S905F: approx. 1.3 million pixels Scanning Method Progressive Lens 3.5x optical (4x digital zoom) zoom lens with auto focus...
Video Compression JPEG, H.264 Method Video Size JPEG, H.264: 1920 x 1080, 960 x 540, 480 x 270 (VB-S30D/VB-S31D/VB-S800D/VB-S900F) 1280 x 720, 640 x 360, 320 x 180 1280 x 960, 640 x 480, 320 x 240 Video Quality JPEG, H.264: 5 levels Frame Rate JPEG: 0.1 to 30 fps...
Specifications Server Audio Compression G.711 µ-law (64 kbps) Method Audio Sound Transfer Protocol by Canon Communication Method Privacy Mask Number of registration: Max. 8 places, Number of mask colors: 1 (select from 9 colors) View Restrictions Available Presets Max. 64 positions Max.
Miscellaneous Operating Temperature: -10 °C to +50 °C (+14 °F to +122 °F) Environment Humidity: 5% to 85% (without condensation) Power Supply PoE: PoE power supply via LAN cable (IEEE802.3af compliant) Power Consumption Class 0 power sourcing equipment (requests 15.4 W) Max.
Index Reference Volume Level ........60 Removed Object Detection ......112 Name Server Address ........41 Reset Switch ............. 167 Network .............. 40 Restore Default Settings ........77 Network Address/Subnet ........64 Restore Settings ..........77 Night Mode ............144 RM-Lite ...............
VB Viewer ..........125, 130 Video Distribution ........64, 126 Video Format .........55, 73, 119 Video Management Information ......74 Video Management Information Status ....74 Video Quality ..........50, 51 Video Reception ..........146 Video Record ........61, 62, 110 Video Record Action ...........60 Video Record Setting ..........60 Video Saving ............74 Video Server ............58 Video Size ...........50, 137...