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If you have trouble with your grill operation, please refer to this trouble
shooting guide first before calling for service. If the problem persists,
contact the dealer where your purchased the grill for help. Write down
the model and serial number of your grill, and be prepared to provide
that information when you speak with a MAK customer service
representative. The MAK GRILLS service number is (503) 623-1234.
Help is available Monday-Friday between 8:00 AM- 4:30 PM, Pacific
Time. There are also a number of helpful videos on the MAK GRILLS
website; www.makgrills.com
service@makgrills.com
PROBLEM
DISPLAY WILL
NOT TURN ON
GRILL DOES NOT
LIGHT, DISPLAY
READS
FLAME OUT,
CHECK FIREPOT
& HOPPER
GRILL STILL DOES
NOT LIGHT
T
S
ROUBLE
ACTION TO TAKE
?
Make sure the unit is plugged in to a working,
grounded electrical outlet.
?
Check to see if the GFI outlet where the grill is
plugged in has tripped.
?
This is an indication that the hopper has run out
of pellets, or has excessive ash build up in the
firepot, covering the igniter and preventing the
pellets from igniting.
?
Turn the grill OFF, then back on to relight.
?
Press any button to end the alarm.
?
Make sure there are pellets in the hopper.
?
Clean ash out of the firepot. DO THIS ONLY
WHEN THE GRILL IS COMPLETELY COLD.
?
Remove fan panel on left end of grill.
?
Check fan to ensure it's operating. If not, check
the fuse on back of control board to see if it has
blown.
?
If the fuse has blown, the fan, igniter and auger
will not operate. The Pellet Boss® display will still
light.
?
Turn off grill. Unplug from outlet.
?
Replace the fuse. Always use the same size 2
AMP fast blow fuse in your Pellet Boss®.
?
Unplug igniter, plug grill back into power and turn
on. If the grill operates without blowing a fuse,
the most likely issue is a bad igniter.
& R
HOOTING
You may also email us at:
EPAIRS
19
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