Compaq Armada 7800 6266 T 5000 D M 1 Maintenance And Service Manual page 52

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Solving CD-ROM Drive Problems
Problem
CD-ROM drive cannot read a
compact disc.
CD-ROM drive is not
recognized by the computer.
2-26 Troubleshooting
Table 2-20
Solving CD-ROM Drive Problems
Probable Cause
Compact disc is not properly
seated in the CD-ROM drive.
Compact disc in the CD loading
tray is loaded upside down.
Compact disc has a scratch
on its surface.
CD-ROM drive is not
connected properly.
Recommended Action(s)
Open the CD loading tray, lay the compact
disc on it, then close the tray.
Open the CD loading tray, turn over the
compact disc (label facing up), then close
the tray.
Insert a different compact disc.
If you are running Windows 95, turn off the
computer. Remove the CD-ROM drive from
the MultiBay, then reinsert it.
If you are running Windows NT, turn off the
computer or initiate Suspend. Remove the
CD-ROM drive from the MultiBay, then
reinsert it.