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No picture &
no DIRECTV
banner
displayed on
monitor
Is receiver front
Yes
panel power swi t ch
turned off?
Turn on receiver
Problem
Yes
No
solved?
Done
Are monitors on, and are
Yes
audio/video cables
1
Is the correct video
Yes
setting selected on the
No
monitor?
Select correct
setting
Problem
Yes
solved?
Done
Cycle power
Problem
Yes
solved?
Done
No
No
connected OK?
Turn on the
monitors and/or
reconnect cables
Problem
Yes
No
solved?
Done
No
No
Yes
2
Continuous beeping means
power supplied to the
receiver is less than 9 VDC.
Yes
Turn system back
on by pressing
"SAT" then
"POWER" on
remote control
Problem
Yes
solved?
1
Done
TracVision A5 Troubleshooting Flowchart
Symptom: No picture and no DIRECTV banner
4
Is receiver
beeping every few
No
seconds?
Does receiver
Yes
beep twice at
No
power-up?
Wait 30 seconds
Did the
receiver beep
No
once?
Correct connection
Call
problem then cycle
KVH
No
3
Is supplied power 9 VDC
Yes
minimum at receiver?
Call
KVH
Yes
Done
3
Check all
connections
Problem
Yes
No
found?
power
4
2
No
Fix power and
check fuse
Problem
No
solved?
Call
KVH
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