Vision Fitness R20 Service Manual
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Vision Fitness R20 Service Manual

Bike with classic / elegant / touch console
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Vision Fitness R20 / R40 / U20 / U40 Bike with Classic /
Elegant / Touch Console Service Manual
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John Hayduk
February 20, 2025

Console on R-20-F is reading "Connecting" and none of the buttons work

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1 comments:
Mr. Anderson
May 14, 2025

If the console on the Vision Fitness R20 is reading "Connecting" and none of the buttons work, follow these steps:

1. Verify the power adaptor is correct (12V - 2A) and test it on a known good outlet. Replace it if defective.
2. Check the console cable connection at the console. Unplug it and use a multimeter to check for 12VDC through the cable. If no voltage is present, replace the console cable.
3. If 12VDC is present through the cable, the console is defective and should be replaced.

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Summary of Contents for Vision Fitness R20

  • Page 1 Vision Fitness R20 / R40 / U20 / U40 Bike with Classic / Elegant / Touch Console Service Manual...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS CHAPTER 1: SERIAL NUMBER LOCATION Serial Number Location – U20 - U40 Frame……………………………………………..…….……..…..3 Serial Number Location – R20 - R40 Frame………………………………………………………………4 Serial Number Location – Classic / Elegant / Touch Console…………………………….…………….5 CHAPTER 2: ENGINEERING MODE 2.1 Engineering Mode - Classic Console………………………… ……………………….….….……..6 2.2 Engineering Mode Overview - Classic Console…………………………………………………….7...

  • Page 3: Chapter 1: Serial Number Location

    CHAPTER 1: SERIAL NUMBER LOCATION 1.1 Serial Number Location - U20 & U40...

  • Page 4: Serial Number Location - R20 - R40 Frame

    CHAPTER 1: SERIAL NUMBER LOCATION 1.2 Serial Number Location – R20 – R40...

  • Page 5: Serial Number Location - Classic / Elegant / Touch Console

    CHAPTER 1: SERIAL NUMBER LOCATION 1.3 Serial Number Location – Classic / Elegant / Touch Console Touch Elegant Classic...

  • Page 6: Chapter 2: Engineering Mode

    CHAPTER 2: ENGINEERING MODE 2.1 Engineering Mode – Classic Console 1) To enter Engineering Mode, press & hold the RESISTANCE UP and DOWN keys at the same time for 3-5 seconds until Engineering Menu appears on the display. 2) Use the RESISTANCE UP or DOWN keys to scroll through a list of parameters. 3) Press ENTER to enter a parameter setting.

  • Page 7: Engineering Mode Overview - Classic Console

    CHAPTER 2: ENGINEERING MODE 2.2 Engineering Mode Overview – Classic Console MODE FUNCTION DESCRIPTION ENG 0 Display Test Start Key – LCD/LED on Stop Key – LCD/LED off Any Other Key - Will show on the display window. Hold the STOP key for 3 seconds to return to the Engineering Menu. ENG 1 Hardware Test ECB TEST &...

  • Page 8: Engineering Mode - Elegant Console

    CHAPTER 2: ENGINEERING MODE 2.3 Engineering Mode – Elegant Console 1) To enter Engineering Mode, press & hold the RESISTANCE UP and DOWN keys at the same time for 3-5 seconds until Engineering Menu appears on the display. 2) The Engineering Mode parameter list will be displayed on the screen. 3) Press the ATM style key on either side of the screen to enter the appropriate screen settings.

  • Page 9: Engineering Mode Overview - Elegant Console

    CHAPTER 2: ENGINEERING MODE 2.4 Engineering Mode Overview – Elegant Console 2.4.1 Elegant Console – About Tab The Engineering Mode displays the basic parameters of the console, such as Model Type, Software Version, MCB Version, etc… Use the ATM style keys located on both sides of the screen to enter into the parameter. NOTE：Navigation of the other Engineering Mode screens is the same, instructions are not repeated.
  • Page 10 CHAPTER 2: ENGINEERING MODE 2.4 Engineering Mode Overview – Elegant Console – Continued 2.4.2 Elegant Console – Settings Tab The Settings Tab includes options for setting Machine Type, Model Type, Energy Saver, First Boot, and Program Speed. Go UP and DOWN to choose Press the key next to "Continue"...
  • Page 11 CHAPTER 2: ENGINEERING MODE 2.4 Engineering Mode Overview – Elegant Console – Continued 2.4.3 Elegant Console – Test Tab - Continued Display test – This tab tests the color settings of the console. The console will cycle between red, green, and blue when the Continue key is selected.
  • Page 12 CHAPTER 2: ENGINEERING MODE 2.4 Engineering Mode Overview – Elegant Console – Continued 2.4.3 Elegant Console – Test Tab - Continued Key Test – Press any key to test the function. Audio Test – When this test is chosen, the console chime should sound. 2.4.4 Elegant Console –...
  • Page 13 CHAPTER 2: ENGINEERING MODE 2.4 Engineering Mode Overview – Elegant Console – Continued 2.4.5 Elegant Console – Error Log Tab The console will automatically show an error code history for the unit. 2.4.6 Elegant Console – Region Tab The Region Tab includes settings for Month, Day, Year, Time (hour / minute), Language, Country, and Units (miles / kilometers).
  • Page 14 CHAPTER 2: ENGINEERING MODE 2.4 Engineering Mode Overview – Elegant Console – Continued 2.4.7 Elegant Console – Service Log Tab The Service Log Tab allows the club / service provider to keep track of the service history.

  • Page 15: Engineering Mode - Touch Console

    CHAPTER 2: ENGINEERING MODE 2.5 Engineering Mode – Touch Console 1) To enter Engineering Mode, touch the four corners of the touch screen from 1-4 as shown below. 2) An Engineering Mode parameter list will be displayed on the screen. 3) Select the parameter by touching the parameter list.

  • Page 16: Engineering Mode Overview - Touch Console

    CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console 2.6.1 Touch Console – About Tab The About Tab shows the basic parameters of the console, such as Model Type, Software Version, MCB Version etc… NOTE: Press the Home key at any time to return to normal operation. About Setting Default...
  • Page 17 CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console – Continued 2.6.2 Touch Console – Settings Tab The Settings Tab used to set the Machine Type, Model and if the Energy Saver is turned on. Setting: Pressing will automatically bring up the corresponding select block, according to the frame type to select the appropriate machine, TREADMILL, ELLIPTICAL or BIKE.
  • Page 18 CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console – Continued 2.6.3 Touch Console – Default Tab – Continued Engineer Function & Default Descriptions Modified Mode - Default Time M a x i m u m W o r k o u t T i m e This option enables you to set the maximum M a xi m u m : 9 9 M i nu t e s Default: 99 minutes...
  • Page 19 CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console – Continued 2.6.4 Touch Console – Region Tab The Region Tab is used to set Date, Time, Language, Country, and Units. Touch the item that needs to be set, the screen will display a number keypad.
  • Page 20 CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console – Continued 2.6.5 Touch Console – Test Tab – Continued Display Test – Tests the reliability of the LCD and Touch panel. Display Test – Touch Panel Test Use your finger to draw a line following the instructions on the screen. If the test fails, selecting "continue" will bring the user directly into the calibration screen.
  • Page 21 CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console – Continued 2.6.5 Touch Console – Test Tab – Continued Key Test – Tests the functionality of the keys. Select any key on the keypad to display the definition, the function, and the code of the key.
  • Page 22 CHAPTER 2: ENGINEERING MODE 2.6 Engineering Mode Overview – Touch Console – Continued 2.6.6 Touch Console – Error Log Tab The console will automatically show an error code history for the unit. 2.6.7 Touch Console – Service Log Tab The Service Log Tab allows the club / service provider to keep track of the service history.
  • Page 23 CHAPTER 3: ELECTRICAL DIAGRAMS 3.1 Electrical Diagram – Classic Console...

  • Page 24: Electrical Diagram

    CHAPTER 3: ELECTRICAL DIAGRAMS 3.2 Electrical Diagram – Elegant Console...
  • Page 25 CHAPTER 3: ELECTRICAL DIAGRAMS 3.3 Electrical Diagram – Touch Console...
  • Page 26 CHAPTER 3: ELECTRICAL DIAGRAMS 3.4 Electrical Diagram – U20 Frame 3.5 Electrical Diagram – U40 Frame...
  • Page 27 CHAPTER 3: ELECTRICAL DIAGRAMS 3.6 Electrical Diagram – R20 Frame 3.7 Electrical Diagram – R40 Frame...

  • Page 28: Chapter 3: Troubleshooting

    CHAPTER 4: TROUBLESHOOTING 4.1 Troubleshooting – No Power to the Console Symptom: Console does not light up. Reason: 1. The power adaptor is not correct or is defective. 2. The console cable has a bad connection or is defective. 3. The console is defective. Solution: 1.

  • Page 29: Troubleshooting - No Rpm Display

    CHAPTER 4: TROUBLESHOOTING 4.2 Troubleshooting – No RPM Displayed Symptom: No RPM shown on the console. Reason: 1. Bad connection between the console cable and the console or a damaged cable. 2. The speed sensor wire is damaged or not working. 3.

  • Page 30: Troubleshooting - No Resistance Or Incorrect Resistance

    CHAPTER 4: TROUBLESHOOTING 4.3 Troubleshooting – No Resistance or Incorrect Resistance Symptom： 1. The resistance is not adjustable during an exercise. 2. The resistance is reverse or much too heavy. Reason： 1. The speed sensor wire is defective. 2. The console cable or ECB motor is defective. 3.

  • Page 31: Troubleshooting - System Will Not Start

    CHAPTER 4: TROUBLESHOOTING 4.3 Troubleshooting – No Resistance or Incorrect Resistance – Continued If the ECB motor does move, the resistance can be adjusted. If the resistance is still too heavy, check the gap between the orange block and the bottom of the ECB track (Fig C). It should be within 1-2 mm of the bottom of the ECB track.

  • Page 32: Troubleshooting - Machine Will Not Start

    CHAPTER 4: TROUBLESHOOTING 4.5 Troubleshooting – No Console Response Symptom: The power is on, the console lights up, and a program can be started, but there is no control over the program. Reason: 1. The Machine Type is set incorrectly. 2.

  • Page 33: Troubleshooting - Touch Panel Issues

    CHAPTER 4: TROUBLESHOOTING 4.6 Troubleshooting – Touch Panel Issues Symptom: The touch screen is not accurate or invalid. Reason: 1. The screen needs to be calibrated. 2. The touch screen is damaged. 3. The FPC wire does not have a good connection to the UCB. Solution: 1.

  • Page 34: Troubleshooting - Heart Rate Issues

    CHAPTER 4: TROUBLESHOOTING 4.7 Troubleshooting – Heart Rate Issues Symptom: The console does not display heart rate or it is consistently inaccurate. Reason: 1. The heart rate grips are not connected correctly. 2. The heart rate wiring is damaged. 3. The heart rate board or console is defective. Solution: 1.

  • Page 35: Troubleshooting - Ipod Issues

    CHAPTER 4: TROUBLESHOOTING 4.8 Troubleshooting – iPod Issues Symptom: “ Cannot Connect the iPod” is shown on the screen. Reason: 1. The iPod cable is damaged or disconnected. 2. The FFC wire is damaged or disconnected. 3. The iPod board or console is defective. Solution: 11nfir1.

  • Page 36: Troubleshooting - Speaker/Audio Issues

    CHAPTER 4: TROUBLESHOOTING 4.9 Troubleshooting – Speaker / Audio Issues Symptom: The speaker or headphones have no sound output. Reason: 1. The speaker wire is not well connected to the UCB. 2. The audio short circuit terminal is missing. 3. The software is obsolete. 4.

  • Page 37: Troubleshooting - Radio Frequency Board Issues

    CHAPTER 4: TROUBLESHOOTING 4.10 Troubleshooting – Radio Frequency Issues Symptom: The Radio Frequency Board (RF Board) cannot connect with Passport. Reason: 1. The Passport keys are not functional. 2. The FFC wire is damaged or disconnected. 3. The console is defective. Solution: 1.

  • Page 38: Troubleshooting - Virtual Active (Va) Issues

    CHAPTER 4: TROUBLESHOOTING 4.11 Troubleshooting – Virtual Active Issues Symptom: Cannot play Virtual Active files. Reason: 1. The SD card is not fully seated in the UCB. 2. The software version is not correct on the console. 3. The console is defective. Solution: 1.

  • Page 39: Updating Os And Software

    CHAPTER 5: SOFTWARE UPGRADE PROCEDURE 5.1 Software Upgrade Procedure 5.1.1 Update File Description OS Update File: NK.rom； Elegant Console Update Software File: DeluxeGUIDeploy.CAB; Touch Console Update Software File: PremierGUIDeploy.CAB OS update file Software update file Configuration file Sub MCU update file * Note: update the software after the OS is updated.

This manual is also suitable for:

R40U40U20

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