Troubleshooting Tips - Intelix Psychologist User Manual

Troubleshooting Tips

If your Psychologist system doesn't work the way you expect, chances are that one of the Mini-
Mixers is configured incorrectly, or the Matrix Mixer can't decide which output a Mini-Mixer
belongs to. Symptoms you see may include:
• No response from one or more Mini-Mixers
• Blinking status LED on one or more Mini-Mixer
• Very slow response to controls on Mini-Mixer
The steps to take in all of these cases is the same. Follow these suggestions:
1. Wait a minute or so.
It takes about 30 seconds for the Matrix Mixer to establish communications with the Mini-Mixers
after you turn the system on. It takes about one minute for an new Mini-Mixers to be acknowledged
by the Matrix Mixer. If the problem persists, continue with step 2.
2. Turn or slide the Mini-Mixer master volume control.
This forces the Matrix Mixer to read the output assignment setting.
3. Verify that each Mini-Mixer has the correct output assignment.
Each Mini-Mixer must have a unique output location assignment on the Matrix Mixer. Mono Mini-
Mixer's use a single output location. For example, if you install a new 8/1 Mini-Mixer at output
location 06, the next new Mini-Mixer would go at output location 07.
Stereo Mini-Mixer's use two outputs on the Matrix Mixer; the location it is set for and the next
higher output location. For example, if you install a new 8/2 Mini-Mixer at output 06, it would use
outputs 06 and 07. The next new Mini-Mixer would go at output 08.
Continue with step 4 (even if you found a mistake with the addressing).
4. Reset the Matrix Mixer memory.
Resetting the Matrix Mixer memory will cause the Matrix Mixer to look for and re-establish commu-
nications with all of the Mini-Mixers. This solves most system problems. To reset the memory,
locate the DIP switch on the rear panel of the Matrix Mixer and note the position of the switches. Set
switches 1, 2 and 8 to up, all others down, as shown in the illustration below. This clears the
memory. Then return the switches to their original positions.
Psychologist Mixer User Manual
Psychologist Mixer User Manual
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