SORG Mio User Manual page 38

User manual Mio
case of unarranged and prohibited modifica-
tions;
• if the reduction of utilisability of the wheelchair
is the result of normal abrasion;
• if the reduction of utilisability of the wheelchair
is the result of changes in the physical condi-
tion of the patient, e.g. due to significant in-
crease in weight;
• if the reduction
wheelchair is the result of high violence or if
the wheelchair has been vandalised;
• if SORG assesses that the instructions of main-
tenance and usage have not been followed;
• if SORG determines that the maintenance re-
gulations and instructions have not been com-
plied with.
V. liability
Sorg Rollstuhltechnik GmbH & Co.KG does not
warrant in case of negligence and is not liab-
le for voluntary acting of auxiliary persons. In-
cidentally, the claims for replacements restrict
to damages predictable at the outset of the
conduction of the benefits.
VI. Secondary regulations
• Cases of warranty are to be indicated in an ap-
propriate period of time;
• Replaced items must be handed back to SORG
Rollstuhltechnik GmbH + Co. KG;
• Warranty benefits are to be fulfilled in Ober-
hausen-Rheinhausen, Germany;
• These warranty conditions are liable German
civil and commercial law.
38
of utilisability of the
VII. Period of warranty for repairs
The period of warranty for repairs expires
along with the warranty of the wheelchair; howe-
ver, it runs for at least 1 year.
VIII. complaint
In case of complaint, please send the fol-
lowing warranty form to us.
When sending back your wheelchair, please
remember to attach the invoice number, job num-
ber/delivery note number as well as a short de-
scription explaining how the incident came about.
This way, you may help us to prevent the res-
pective error in the future. You will find the indi-
cations necessary on the type plate.
IX. Delivery damages
Deliveries must be checked for possible dama-
ge immediately on reception and in the pre-
sence of bearer (!); they have to be reported
to the carrier and us immediately! Otherwise, no
claims against them or us can be enforced.
Ask the carrier for their „data" (copy of their
driver's licence or the like) so the transport may
be reconstructed accurately if necessary. This
conforms to the general conditions of the carrying
trade and the current legal practice.
The 5 year warranty begins with the date of pro-
duction.