Troubleshooting - Russell Hobbs RHIC100 Instructions For Use Manual

RECIPE PROBLEMS
ICE CREAM
My Russell Hobbs
Ice Cream & Yoghurt
maker is not getting
cold enough to freeze
the ice cream
After the ice cream
making cycle is
finished, it is quite
hard to take out the
metal bowl
My ice cream is really
hard after I took it out
of the freezer
My ice cream is very
soft at the end of the
ice cream making
cycle
The ice cream has
hardened before I
added the inclusion
ingredients (eg. nuts,
choc-bits, fruit)
The ice cream cycle
has not finished it's
set time and the
paddle is not turning
The paddle is not
turning when I start
the ice cream cycle

TROUBLESHOOTING

REASONS
If the Ice Cream
& Yoghurt Maker
has been tipped
upside down during
transportation, there
is a possibility that
oil has escaped from
the compressor
into the refrigeration
pipes which could
result in no or poor
refrigeration or
heating.
The bowl is frozen to
the cavity
Homemade ice
cream will be harder
than store-bought
Some recipes have
more water content
and may require
longer freezing time
The recipe used
just needed time
adjustment
The ice cream is
frozen to capacity so
the paddle will not
turn
The motor may not
be in place properly
16
SOLUTIONS
To fix the problem run the
unit in ice cream mode for
five minutes, and then run
the yoghurt mode for five
minutes. This process should
be repeated several times to
clear the system. Once this is
complete you should find that
the temperature will drop quite
quickly in the ice cream or ice
mode.
Follow the Defrost instructions
in the "HOW TO MAKE ICE
CREAM" section. Run this for
1-3 minutes to release the bowl
Take out of the freezer and
de-frost on the bench for 10-20
minutes before scooping
Add a further 10 minutes to the
freezing time on your ice cream
maker. Alternatively, transfer
the ice cream into an air-tight
container and store in your
freezer until ready to serve. This
will harden the ice cream up.
Decant ice cream into a large
bowl and stir the inclusion
ingredients through manually
with a wooden spoon. Transfer
to an airtight storage container
and place in the freezer until
ready to serve.
Turn the machine off and
decant the ice cream into a
clean container and place in
your freezer until ready to serve.
Disassemble all components
and re-assemble, ensuring the
top of the paddle is aligned with
the mixing motor