Troubleshooting; Common Issues And Solutions - Panasonic KX-UT113 Operating Instructions Manual

Troubleshooting

Common Issues and Solutions

General Use
Issue
The display is blank.
The display is not shown
well.
The unit is not performing
properly.
is displayed on the
screen.
I cannot hear a dial tone.
I cannot cancel the display
lock.
I forgot my PIN number.
The date and time are not
correct.
The Message/Ringer lamp
is lit.
Document Version 2011-09
Possible Cause & Solution
•
The unit is not receiving power.
→
The unit is not designed to function when there is a power
failure. Make sure that the device supplying PoE is
receiving power and that the Ethernet cable is properly
connected. If an AC adaptor is connected, confirm that the
AC adaptor is connected and receiving power.
•
The display's contrast is too low.
→
Adjust the display's contrast.
•
Cables or cords are not connected properly.
→
Check all connections.
•
Your connection settings are incorrect.
→
Consult your administrator to confirm that your settings are
correct.
→
If the problem persists, consult your dealer.
•
An error has occurred.
→
Restart the unit.
•
Registration to the SIP server has been lost.
→
Consult your administrator or dealer.
•
Confirm that the LAN cable is properly connected.
•
The PIN number you entered was incorrect.
→
Consult your administrator or dealer.
•
Consult your administrator or dealer.
•
Adjust the date and time of the unit.
•
You received a voice message while you were on the phone
or away from your desk.
→
Check the voice message.
Appendix
Reference
Page 62
Page 43
Page 62
Page 39
Page 74
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Page 62
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Page 45
Page 34
Operating Instructions 77