Section Four; Troubleshooting Guide - KitchenAid Job Aid 4322312 Technical Education

25 cu. ft. top-mount refrigerator/freezer g-model
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TROUBLESHOOTING AND DIAGNOSTICS
TROUBLESHOOTING AND DIAGNOSTICS
TROUBLESHOOTING AND DIAGNOSTICS
TROUBLESHOOTING AND DIAGNOSTICS
TROUBLESHOOTING AND DIAGNOSTICS
PROBLEM
1.
Operating Sound Level
2.
Freezer Warm - Compressor Off
3.
Too Cold in Refrigerator
4.
Freezer Warm - Compressor Cuts
Off on Overload
5.
Freezer Too Warm - Compressor
Operating
6.
Too Warm in Refrigerator
7.
Freezer Too Cold
8.
Long Off Cycle - Too Warm at Start

SECTION FOUR

TROUBLESHOOTING GUIDE

A.
See owners manual for explanation of normal operating sound
A.
Temperature Control defective or setting too warm
B.
Defrost control stalled in defrost mode (defective)
C. Compressor defective
D. Overload and/or relay defective
A.
Refrigerator damper control knob set too cold
B.
Refrigerator damper control not closing
C. Freezer temperature control knob set too cold
D. Restricted condenser air
E.
Refrigerant shortage or restriction
F.
Overcharge
A
Heavy usage and/or high ambient
B.
Restricted condenser air
C. Compressor machine compartment back cover is missing
D. Cabinet elevated off floor
E
Condenser fan motor inoperative
F.
Condenser fan blade loose or missing
G. Improper voltage
H. Relay or overload faulty
I.
Compressor motor winding open
J.
Non-condensables in system
K.
Overcharge
A.
Control knob set too warm
B.
Control out of calibration
C. Restricted condenser air
D
Inoperative condenser fan motor
E.
Door left open
F.
Heavy usage
G. Freezer fan motor inoperative
H. Defrost thermostat open
I.
Defrost heater open
J.
Freezer or condenser fan blade loose or off
K.
Evaporator heavily frosted
L.
Defrost control stuck in compressor run mode
M. Drain plugged
N. Loss of refrigerant or restriction
O. Inefficient compressor
A.
Refrigerator setting too warm
B.
Damper doesn't open
C
Freezer control set too warm
D. Supply air duct blocked
E.
Return air duct blocked
F.
Heavy usage or high ambient temperature
A.
Freezer temperature control knob set too cold
B.
Freezer temperature control out of calibration
A.
Low ambient temperature
B.
Freezer temperature control knob set too warm
C. Freezer temperature control out of calibration
15
POSSIBLE CAUSE

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G 4322312

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