BLDV7 Series Gas Fireplace
GENERAL TROUBLESHOOTING
SYMPTOM
1. The pilot and main burner
extinguish while in operation
2. Glass Soots
3. Flame burn blue and lifts off
burner (ghosting)
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POSSIBLE CAUSE
A. Inner vent pipe leaking exhaust
gases back into system
B. H orizontal vent improperly
pitched
C. Improper vent cap installation
A. Flame impingement on logs
A. I nsufficient oxygen being
supplied
TROUBLESHOOTING
ACTION
A. C heck for flue product leak. Replace
defective pipe section.
B. C heck horizontal-venting piping is run-
ning upward 1/4" per foot. Do not run
the pipe level or downward.
C. Check for proper installation and free-
dom from debris or blockage.
A. Install log set per the instructions
Inspect the injector and air intake area.
Make sure this area does not have any
blockage from debris and clean.
Check gas supply
A. Ensure that the vent cap is installed
properly and free of debris. Ensure
that the vent system joints are tight
and have no leaks. Ensure that no
debris has been blocking the inner
air intake at the bottom back of the
combustion chamber. Ensure that the
glass is properly secure and latch.
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