Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time 2.1 Hazard warnings 2.2 Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
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Step 8. Removing the hearing aid Step 9. Turning off the hearing aid Step 10. Changing the battery 5. Care and maintenance 6. Troubleshooting 7. Wireless accessories description 8. Service and warranty 9. Compliance information 10. Information and explanation of symbols...
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This user guide is valid for: Wireless models CE mark applied Phonak Nathos S+ ITC W 2014 Phonak Nathos S+ ITE W 2014...
1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.
They should not be used by any other person as they could damage hearing. Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
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Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions). Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children, mentally challenged people and pets. If batteries are swallowed, consult your physician immediately! If you feel pain in or behind your ear, if it is inflamed, if skin irritation or accelerated accumulations of ear...
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External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.):...
2.2 Information on product safety Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming, as the hearing aid contains sensitive electronic parts. Protect your hearing aid from heat (never leave it near a window or in the car).
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2. Important safety information Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid skin irritations. You can return used batteries to your hearing care professional. The batteries used in these hearing aids should not exceed 1.5 Volts.
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Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: S Medical or dental examination with X-ray (also CT scan) S Medical examinations with MRI/NMRI scans, generating magnetic fields Hearing aids don’t need to be removed when passing security gates (airports etc.).
3. Hearing aid description The following user instructions describe different hearing aid models. Use the labeled drawings to identify the hearing aid that you use. Please note: specific functions described on the following pages may not be included in your model because some features are optional or model specific.
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ITC W a Custom made shell b Receiver (sound outlet) and wax protection system c Battery compartment with ON/OFF switch d Protected microphone inlets e Program button (optional) f Right or left indicator (right=red, left=blue) g Volume control (optional) h Vent...
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3. Hearing aid description ITE W a Custom made shell b Receiver (sound outlet) and wax protection system c Battery compartment with ON/OFF switch d Protected microphone inlets e Program button (optional) f Right or left indicator (right=red, left=blue) g Volume control (optional) h Vent...
4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1.
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4. Using the hearing aid Turn the volume control to change the volume (Fig. 1a). Left ear Right ear Louder Louder Softer Softer Fig. 1a The direction you have to turn the volume control when wearing the hearing aid in the ear is shown in step 6 in this section.
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Your hearing care professional can configure the push button as either a volume control or a program selector. In order to change a hearing program or the volume, press the push button (Fig. 1b). Fig. 1b To increase the volume, press the button on your right hearing aid.
4. Using the hearing aid Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2 Step 3. Inserting the battery Take the hearing aid in your hand (Fig. 3a) and open the battery door.
Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4). Fig. 4 I Open and close the battery compartment gently and carefully. I If you feel resistance when closing the battery compartment, check to make sure the battery is correctly inserted and in the correct direction.
4. Using the hearing aid Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid. I Each hearing aid is individually programmed for your right or left ear. For the first step identify right and left so you will be able to insert your hearing aid in the correct ear.
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Step 5.2 Inserting the hearing aid (all models) With your right hand, take your hearing aid for the right ear (marked in red, see step 5.1) between your thumb and forefinger (Fig. 5b). Insert the tip of the hearing aid into the ear canal (see the part circled in green in Fig.
4. Using the hearing aid You have now successfully inserted the right hearing aid. Now insert your left hearing aid in the same way (marked in blue, see step 5.1) Step 6. Adjusting the volume control in the ear To increase the volume (possible only on models with an optional volume control), turn the volume control forward.
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Your hearing care professional can configure the push button as either a volume control or a program selector. To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid (Fig 6b). Decrease volume Increase volume Left hearing aid...
4. Using the hearing aid Step 7. Selecting the hearing program in the ear To change a hearing program (possible only in models with an optional program button), press the program button shown (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.
Step 8. Removing the hearing aid Put your thumb behind your lobe (directly behind the hard cartilage, Fig.8a) and gently press your ear upward to push the hearing aid out of the canal. In order to help it along, make chewing movements with your jaw.
Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter. We recommend that you always keep a spare battery on hand.
5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
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Daily Daily cleaning and the use of a drying system is highly recommended. “C&C line” from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing aids.
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5. Care and maintenance Wax protection SmartGuard is a unique wax protection system developed by Phonak. The unique membrane design completely protects your hearing aid from wax and moisture. SmartGuard Cerustop wax guards are also commonly used as an alternative protection system. Your hearing care...
6. Troubleshooting Hearing aids sound softer than usual / no sound Clean the wax protection system or replace it. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional.
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5. Care and maintenance Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional. If the problem is serious, please contact your physician.
7. Wireless accessories description Phonak provides a range of wireless accessories that extend the capabilities of your hearing aids in selected situations such as watching TV, talking on the phone and communicating in noise over distance. 7.1 Connecting to audio sources and remote control...
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7. Wireless accessories description MP3 player TVLink Cell phone Phonak RemoteMic Wireless audio streaming accessory* Remote control * Audio sources can be connected by Bluetooth® or cable to the wireless audio streaming accessory. Bluetooth® is a registered trademark owned by the...
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7.2 Communication in noise over distance Roger/FM accessories help communication in noise over distance by wirelessly sending the speaker's voice directly to your hearing aids. Roger/FM include both a microphone and receiver. Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.
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7. Wireless accessories description Microphone * Body-worn receiver option * Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable. Note: Only available for Nathos S+ ITE and ITC models with telecoil.
93/42/EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations).
10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
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10. Information and explanation of symbols Indicates the medical device manufacturer, as defined in EU Directive 93/42/EEC. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning...
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Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit) Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware...
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