Phonak Nathos S+ User Manual
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Phonak Nathos S+ User Manual

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  • Page 1 BTE hearing aids User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time 2.1 Hazard warnings 2.2 Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 8. Removing the hearing aid Step 9. Turning off the hearing aid Step 10. Changing the battery Step 11. Changing the battery in hearing aids with a secured battery compartment 5. Care and maintenance 6. Troubleshooting 7. Wireless accessories description 8.
  • Page 4 This user guide is valid for: Wireless models CE mark applied Phonak Nathos S+ M W 2014 Phonak Nathos S+ micro W 2014 Non wireless models Phonak Nathos S+ M 2014 Phonak Nathos S+ micro 2014...

  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Important Safety Information

    2. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
  • Page 7 Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid. Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions).

  • Page 8: Information On Product Safety

    External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. The following is only applicable for persons with active implantable medical devices (i.e. pacemakers,...
  • Page 9 S Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant. If you experience any interference, do not use the wireless hearing aids and contact the manufacturer of the active implant. Please, note that interference can also be caused by power lines, electrostatic discharge, airport metal detectors etc.
  • Page 10 2. Important safety information For your micro and micro W hearing aid only: Your hearing aid is resistant to water, sweat and dust under the conditions listed in chapter 5. After exposure to any of these elements the hearing aid must be cleaned and dried, as the hearing aid contains sensitive electronic parts.
  • Page 11 Do not drop your hearing aid! Dropping onto a hard surface can damage your hearing aid. Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid any skin irritation. You can return used batteries to your hearing care professional.
  • Page 12 2. Important safety information I Special medical or dental examinations including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: S Medical or dental examinations with X-ray (also CT scan) S Medical examinations with MRI/NMRI scans, generating magnetic fields...

  • Page 13: Hearing Aid Description

    3. Hearing aid description The following user instructions describe different hearing aid models: The M, M W, micro and micro W hearing aids. The different hearing aids can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing aid and the earmold that you use.
  • Page 14 3. Hearing aid description M and M W Option A: with classic earmold a Right or left indicator (right=red, left=blue), placed in the battery compartment b Battery compartment with ON/ OFF switch c Volume control d Program button e Microphone input with Wind and Weather Protector f Hook / sound output g Hearing tube h Classic earmold (detachable)
  • Page 15 M and M W Option B: with dome Option C: with SlimTip g Hearing tube i Earmold: Dome (detachable) j Retention k Earmold: SlimTip (detachable) l Removal handle...
  • Page 16 3. Hearing aid description micro and micro W Option A: with classic earmold a Right or left indicator (right=red, left=blue) b Battery compartment with ON/OFF switch c Program button or volume control* d Microphone input e Hook/sound output f Hearing tube g Classic earmold (detachable) * Volume control only for model micro W on both ears...
  • Page 17 micro and micro W Option B: with dome Option C: with SlimTip f Hearing tube h Earmold: Dome (detachable) i Retention j Earmold: SlimTip (detachable) k Removal handle...

  • Page 18: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
  • Page 19 M and M W To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program button displayed (Fig.
  • Page 20 4. Using the hearing aid micro and micro W In order to change a hearing program, press the button displayed (Fig. 1c). Fig. 1c For micro W your hearing care professional can confi- gure your hearing aid (push) button as either a volume control or a program selector.

  • Page 21: Step 2. Battery Preparation

    Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2...

  • Page 22: Step 3. Inserting The Battery

    4. Using the hearing aid Step 3. Inserting the battery Take the hearing aid in your hand and open the battery door (Fig. 3a/3c). Insert the battery so that you see the + symbol on the battery (Fig. 3b / 3d). M and M W micro and micro W Fig.

  • Page 23: Step 4. Turning On The Hearing Aid

    Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4). Fig. 4 Open and close the battery compartment gently and carefully. Check if you feel resistance when closing the battery compartment. Check to make sure the battery is correctly inserted and in the correct direction.

  • Page 24: Step 5. Inserting The Hearing Aid

    4. Using the hearing aid The hearing aid is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing aid, you will hear an acoustic signal). Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid.
  • Page 25 Step 5.1 Identifying the hearing aid for the right and left ear Color indicator: right = red left = blue M and M W micro and micro W Fig. 5a Fig. 5b...
  • Page 26 4. Using the hearing aid Step 5.2 Inserting the hearing aid with classic earmold Before inserting the earmold, check that the earmold tube is slided over the hearing aid hook correctly. With your right hand, take your earmold for the right ear (red mark on the hearing aid, see step 5.1) between your thumb and forefinger (Fig.
  • Page 27 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.

  • Page 28: Inserting Hearing Aid With Dome

    4. Using the hearing aid Step 5.3 Inserting the hearing aid with a dome Before inserting the dome, check that it is correctly attached to the tube (dome length is completely slided over the tube). With your right hand, place the right hearing aid (red mark on the hearing aid, see step 5.1) behind your right ear (Fig.
  • Page 29 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the dome until it fits correctly. You have now successfully inserted the right hearing aid.

  • Page 30: Step 6. Adjusting The Volume Control Behind The Ear

    4. Using the hearing aid Step 6. Adjusting the volume control behind the ear M and M W To increase the volume on a M or M W model press the volume control upwards. To decrease it, press the volume control downwards using your forefinger. Use your thumb to lightly support the hearing aid (Fig.
  • Page 31 micro W Your hearing care professional can configure your hearing aid (push) button as either a volume control or a program selector, (micro W model only). To increase the volume, press the button on your right hearing aid. To decrease the volume, press the button on your left hearing aid.

  • Page 32: Step 7. Selecting The Hearing Program Behind The Ear

    4. Using the hearing aid Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program with a M or M W hearing aid, press the program button displayed (Fig. 7a). For a micro or micro W hearing aid press the program button displayed (Fig.

  • Page 33: Step 8. Removing The Hearing Aid

    Step 8. Removing the hearing aid Step 8.1 Removing the hearing aid with classic earmold Take the hearing aid behind your ear (do not touch the tube!) and lift it above the upper part of your ear and then gently let go (Fig. 8a). Fig.
  • Page 34 4. Using the hearing aid Step 8.2 Removing the hearing aid with a dome Grasp the hearing aid by the hearing tube and carefully remove it from your ear (Fig. 8c). Fig. 8c In very rare cases, the dome can remain in your ear canal when removing the hearing tube from the ear.

  • Page 35: Step 9. Turning Off The Hearing Aid

    Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9). Fig. 9...

  • Page 36: Step 10. Changing The Battery

    4. Using the hearing aid Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter.
  • Page 37 M and M W After you have opened the battery compartment, pull the green plastic tab with the support of a pen back until the battery is free to take out (Fig. 11a-b). Fig. 11a Fig. 11b The old battery can now be replaced and a new one inserted (Fig.
  • Page 38 4. Using the hearing aid micro and micro W After you have opened the battery compartment, push the battery out of the battery compartment with the support of a pen back (Fig. 11e). Insert the new battery so that you see the + symbol on the battery (Fig. 11f). Push the plastic tab towards the battery (Fig.

  • Page 39: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 40 5. Care and maintenance For your micro and micro W hearing aid only: Micro and micro W are WaterResistant! Micro and Micro W hearing aids are resistant to water (including temporary immersion), sweat and dust under the following conditions: S The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed.
  • Page 41 Use of your hearing aid in and around water can restrict air flow to the batteries causing it to stop working. Should your hearing aid stop working after coming into contact with water, refer to the troubleshooting steps in chapter 6.
  • Page 42 5. Care and maintenance Daily Inspect the earmold (dome or SlimTip) and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.

  • Page 43: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 44 6. Troubleshooting Whistling Check whether the earmold is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional.

  • Page 45: Wireless Accessories Description

    7. Wireless accessories description Phonak provides a range of wireless accessories that extend the capabilities of your hearing aids in selected situations such as watching TV, talking on the phone and communicating in noise over distance. 7.1 Connecting to audio sources and remote control...
  • Page 46 7. Wireless accessories description MP3 player TVLink Cell phone Phonak RemoteMic Wireless audio streaming accessory* Remote control * Audio sources can be connected by Bluetooth® or cable to the wireless audio streaming accessory. Bluetooth® is a registered trademark owned by the...
  • Page 47 7.2 Communication in noise over distance Roger/FM accessories help communication in noise over distance by wirelessly sending the speaker's voice directly to your hearing aids. Roger/FM include both a microphone and receiver. Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.
  • Page 48 7. Wireless accessories description Behind-the-ear receiver option Microphone* Body-worn receiver option * Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.

  • Page 49: Service And Warranty

    8. Service and warranty Serial number (left side): Serial number (right side): Fitting date:...

  • Page 50: Compliance Information

    9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC as well as the Radio and Telecom- munications Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be...

  • Page 51: Information And Description Of Symbols

    10. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 52 10. Information and description of symbols Indicates the medical device manufacturer, as defined in EU Directive 93/42/EEC. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning...
  • Page 53 Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit) Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware...
  • Page 54 Notes...
  • Page 56 Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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