Phonak Nathos S+ User Manual
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Power hearing aids
User Guide

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Summary of Contents for Phonak Nathos S+

  • Page 1 Power hearing aids User Guide...
  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time 2.1 Hazard warnings 2.2 Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 10. Changing the battery Step 11. Changing the battery in hearing aid with a secured battery compartment 5. Care and maintenance 6. Troubleshooting 7. Wireless accessories description 8. Service and warranty 9. Compliance information 10. Information and description of symbols...
  • Page 4 This user guide is valid for: Wireless models CE mark applied Phonak Nathos S+ SP W 2014 Phonak Nathos S+ UP W 2014...
  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.
  • Page 6: Important Safety Information

    They should not be used by any other person as they could damage hearing. ! Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
  • Page 7 ! Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions). ! Hearing aid batteries are toxic if they are swallowed! Keep out of reach of children and mentally challenged people or pets. If batteries are swallowed, consult your physician immediately! ! Tamperproof solutions for the battery door, ear hook and integrated Roger/FM receiver (if used)
  • Page 8 If swallowed, consult a physician or hospital immediately. ! External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock.
  • Page 9: Information On Product Safety

    ! The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.): S Keep the wireless hearing aid at least 15 cm (6 inches) away from the active implant. If you experience any interference, do not use the wireless hearing aids and contact the manufacturer of the active implant.
  • Page 10 Important safety information must be cleaned and dried, as the hearing aid contains sensitive electronic parts. I Never wash the microphone inputs. Doing so could cause it to lose its special acoustic features. I Protect your hearing aid from heat (never leave it near a window or in the car).
  • Page 11 I The batteries used in these hearing aids should not exceed 1.5 Volts. Please do not use silver-zinc or Li-ion (lithium-ion) rechargeable batteries as these may cause severe damage to your hearing aids. The table in chapter 3 explains exactly which type of battery your particular hearing aids require.
  • Page 12: Hearing Aid Description

    3. Hearing aid description The following user instructions describe two hearing aid models: The SuperPower (SP W) and the UltraPower (UP W) hearing aid. The different hearing aids can be adapted with a variety of earmolds. On the following pages use the labeled drawings to identify the hearing aid and the earmold that you use.
  • Page 13 SP W and UP W model Option A: with classic earmold a Power SlimTube b Classic earmold (detachable) c Volume control d Program button e Microphone input with Wind and Weather Protector f Hook / sound output g Hearing tube h Classic earmold (detachable)
  • Page 14 Hearing aid description SP W and UP W model Option B: Power SlimTube with classic earmold a Power SlimTube b Classic earmold (detachable)
  • Page 15: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green.
  • Page 16 Using the hearing aid To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards (Fig. 1a). Increase volume Decrease volume Fig. 1a In order to change a hearing program, press the program button displayed (Fig.
  • Page 17: Step 2. Battery Preparation

    Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery. Fig. 2...
  • Page 18: Step 3. Inserting The Battery

    Using the hearing aid Step 3. Inserting the battery Take the hearing aid in your hand (Fig. 3a) and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3b). Fig. 3a Fig.
  • Page 19: Step 4. Turning On The Hearing Aid

    Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4a). Fig. 4a I Open and close the battery compartment gently and carefully. I Check if you feel resistance when closing the battery compartment.
  • Page 20: Step 5. Inserting The Hearing Aid

    Using the hearing aid The hearing aid is now switched on. It can take up to 15 seconds before it starts. (When you wear the hearing aid, you will hear an acoustic signal). Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid.
  • Page 21 Step 5.1 Identifying the hearing aid for the right and left ear Color indicator: right = red left = blue Fig. 5a...
  • Page 22 Using the hearing aid Step 5.2 Inserting a SP W or UP W model with classic earmold Before inserting the earmold, check that the earmold tube is slid over the hearing aid hook correctly. With your right hand, take your earmold for the right ear (red mark on the hearing aid, see step 5.1) between your thumb and forefinger (Fig.
  • Page 23 If you have problems inserting the hearing aid, use your other hand to gently pull your earlobe downwards. This opens the ear canal a little more and you can rotate the earmold until it fits correctly. Check the fit by running your finger over the bowl of the ear.
  • Page 24 Using the hearing aid Step 5.3 Inserting a SP W or UP W model with Power SlimTube with classic earmold Follow the instructions in Step 5.2, as this procedure is identical.
  • Page 25: Step 6. Adjusting The Volume Control Behind The Ear

    Step 6. Adjusting the volume control behind the ear To increase the volume press the volume control upwards. To decrease it, press the volume control downwards using your forefinger. Use your thumb to lightly support the hearing aid (Fig. 6). Increase volume Decrease volume Fig.
  • Page 26: Step 7. Selecting The Hearing Program Behind The Ear

    Using the hearing aid Step 7. Selecting the hearing program behind the ear In order to select or change a hearing program, press the program button displayed (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.
  • Page 27: Step 8. Removing The Hearing Aid

    Step 8. Removing the hearing aid Step 8.1 Removing a SP W or UP W model with classic earmold Take the hearing aid behind your ear and lift it above the upper part of your ear and then gently let go (Fig.
  • Page 28: Step 9. Turning Off The Hearing Aid

    Using the hearing aid Step 8.2 Removing a SP W or UP W model with Power SlimTube with classic earmold Follow the instructions in Step 8.1, as this procedure is identical. Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig.
  • Page 29: Step 10. Changing The Battery

    Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter. We recommend that you always keep a spare battery on hand.
  • Page 30: Step 11. Changing The Battery In Hearing Aid With A Secured Battery Compartment

    Using the hearing aid Step 11. Changing the battery in hearing aids with a secured battery compartment Your hearing aid can be fitted with a secured battery compartment if needed for safety reasons. Open the battery compartment by inserting a pen tip into the notch shown (Fig.
  • Page 31 I Do not lift the latch above 90°. Fig. 11a Fig. 11b...
  • Page 32 Using the hearing aid Use your thumb and forefinger and pull the battery compartment to open it up (Fig. 11c). Fig. 11c...
  • Page 33 Pull the white tab with your fingernail (Fig. 11d) and push it in an upward direction (Fig. 11e). The battery can only be removed or inserted when the tab is in upwards position (Fig. 11e). Fig. 11d Fig. 11e The old battery can now be replaced by a new one (Fig.
  • Page 34 Using the hearing aid Push the white tab down over the battery (Fig. 11g) so that it lies tight over the battery. Lock the battery by pushing the white tab towards the hearing aid with your finger (Fig. 11h). Before you close the battery compartment, check that the white tab is locked in position and the battery is secured.
  • Page 35 Secure the battery compartment by pushing the latch over the battery compartment (Fig. 11j) until it snaps into place (Fig. 11k). Check that the battery compartment is now secured. Fig. 11j Fig. 11k...
  • Page 36: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 37 S The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. S After exposure to water, sweat or dust, the hearing aid is cleaned and dried. S The hearing aid is used and maintained as described in this user guide.
  • Page 38 Care and maintenance I Never immerse your hearing aid in water or other liquids. I Always remove your hearing aid before showering, bathing or swimming. It is not designed for any kind of swimming or diving activities.
  • Page 39 Daily Inspect the earmold and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.
  • Page 40: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound First check whether you can adjust and make the sound louder with the volume control. Then check the hearing tube and earmold for earwax residue and clean if necessary. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary.
  • Page 41 Battery discharges too quickly Insert a new battery and make note of exactly how long it lasts. Contact your hearing care professional with this information, they will be able to help and advise you. Crackling or buzzing noises Check the hearing tube and earmold for earwax residue. Check the hearing tube for damage (color changes, hardening, or cracks) and contact your hearing care professional if necessary for replacement.
  • Page 42: Wireless Accessories Description

    7. Wireless accessories description Phonak provides a range of wireless accessories that extend the capabilities of your hearing aids in selected situations such as watching TV, talking on the phone and communicating in noise over distance. 7.1 Connecting to audio sources and remote control...
  • Page 43 MP3 player TVLink Cell phone Phonak RemoteMic Wireless audio streaming accessory* Remote control * Audio sources can be connected by Bluetooth® or cable to the wireless audio streaming accessory. Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.
  • Page 44 Wireless accessories description 7.2 Communication in noise over distance Roger/FM accessories help communication in noise over distance by wirelessly sending the speaker's voice directly to your hearing aids. Roger/FM include both a microphone and receiver. Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.
  • Page 45 Behind-the-ear receiver option Microphone* Body-worn receiver option * Some Roger/FM microphones also support input from audio sources via Bluetooth® or cable.
  • Page 46 Wireless accessories description 7.2.1 Roger/FM system description The following pages describe the two Roger/FM receiver models: – Design-integrated receiver – Audio shoe with universal receiver On the following pages use the pictures to identify the receiver option you have. 7.2.2 Design-integrated receiver SP W / UP W models a Hearing aid b Design-integrated receiver...
  • Page 47 With the design-integrated receiver attached, the hearing aid offers the same functionalities and usability as without the receiver (see chapter 4). Your hearing care professional has prepared your hearing aid for use with the design-integrated receiver. The design-integrated receiver can not be removed.
  • Page 48 Wireless accessories description 7.2.3 Audio shoe with universal receiver SP W / UP W models a Hearing aid b Battery compartment c Audio shoe (removable part) d Universal receiver With the audio shoe and universal receiver attached the hearing aid offers the same functionalities and usability as without the receiver (see chapter 4).
  • Page 49 Your hearing aids with the audio shoe and universal receiver are not water resistant. Your hearing care professional has prepared your hearing aid for use with the audio shoe and universal receiver. Step 1. Attaching the audio shoe to the hearing aid Hold the hearing aid between the thumb and forefinger of one hand and the audio shoe in your other hand.
  • Page 50 Wireless accessories description Push the hearing aid down until it snaps into place (Fig. 7.2). The audio shoe is now properly attached to your hearing aid. The universal receiver can now be attached. Fig. 7.2 Step 2. Attaching the universal receiver to the audio shoe Push the three pins of the universal receiver into the three sockets of the audio shoe.
  • Page 51 Step 3. Removing the audio shoe from the hearing aid Take the hearing aid between your thumb and forefinger. Pull the locking system on the audio shoe back (Fig. 7.4). Fig. 7.4 At the same time pull the hearing aid upwards with your other hand (Fig.
  • Page 52: Service And Warranty

    8. Service and warranty Serial number (left side): Serial number (right side): Fitting date:...
  • Page 53: Compliance Information

    9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/ EEC as well as the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC. The full text of the...
  • Page 54: Information And Description Of Symbols

    10. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 55 Indicates the medical device manufacturer, as defined in EU Directive 93/42/EEC. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 56 10. Information and description of symbols Temperature: –20° to +60° Celsius (–4° to +140° Fahrenheit) Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use.
  • Page 57 Notes...
  • Page 58 Notes...
  • Page 60 Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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