Phonak Naida V90-RIC User Manual

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Training manual (137 pages)

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Summary of Contents for Phonak Naida V90-RIC

Page 1 Phonak Naída (V90/V70/V50/V30) User Guide...
Page 2 This user guide is valid for: Wireless models CE mark applied Phonak Naída V90-RIC 2016 Phonak Naída V90-SP 2016 Phonak Naída V90-UP 2016 Phonak Naída V70-RIC 2016 Phonak Naída V70-SP 2016 Phonak Naída V70-UP 2016 Phonak Naída V50-RIC 2016 Phonak Naída V50-SP 2016 Phonak Naída V50-UP...
Page 3 Your hearing aid details If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Model Battery type Naída V-RIC (V90/V70/V50/V30) Naída V-SP (V90/V70/V50/V30) Naída V-UP (V90/V70/V50/V30) Earpiece Dome SlimTip cShell Classic earmold...
Page 4 Your hearing aids have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
Page 5: Table Of Contents
Contents Your hearing aid Quick guide Parts of the hearing aid Using the hearing aid Left & right hearing aid markings On/Off Batteries Putting on the hearing aid Removing the hearing aid Push button Volume control 10. Roger for conversation in noise and over distance 11.
Page 6: Quick Guide
1. Quick guide Left & right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Changing batteries Naída V-SP, V-UP Naída V-RIC Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+”...
Page 7: Push Button
On/Off Push button The push button on your hearing aid can have various functions. Volume control To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards.
Page 8: Parts Of The Hearing Aid
2. Parts of the hearing aid The pictures below show the models described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” on page 3. • Or comparing your hearing aid with the following shown models.
Page 9 Naida V-RIC Push button Tube Volume control Anchor (optional) Battery door Speaker (without earpiece attached) Naída V-SP & V-UP Hook / sound output Push button Volume control Battery door Classic earmold (detachable)
Page 10: Left & Right Hearing Aid Markings
3. Left & right hearing aid markings There is a red or blue marking to tell you if it is a left or a right hearing aid. Blue marking for left hearing aid. Red marking for right hearing aid.
Page 11: On/Off
4. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Open battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody.
Page 12: Batteries
5. Batteries Naída V-SP, UP Naída V-RIC Remove the Open the Place battery in sticker from the battery door. the battery door new battery and with the “+” wait two minutes. symbol facing upwards. If it is difficult to close the battery door: Check that the battery is inserted correctly and the “+”...
Page 13 Model Zinc-air Color ANSI battery marking on code code size package Phonak Naída V-RIC, V-SP orange PR48 7000ZD V-UP blue PR44 7003ZD Please ensure you use the correct type of battery in your hearing aids (zinc-air). Please also read chapter...
Page 14: Putting On The Hearing Aid
6. Putting on the hearing aid 6.1 Putting on the hearing aid with classic earmold Take the earmold up to your ear and place the ear canal part into your ear canal. Place the hearing aid behind your ear. Insert the upper part of the earmold into the upper part of the bowl of your ear.
Page 15 6.2 Putting on the hearing aid with dome, SlimTip or cShell Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.
Page 16: Removing The Hearing Aid
7. Removing the hearing aid 7.1 Removing the hearing aid with classic earmold Lift the hearing aid above the upper part of your ear. Grasp the earmold with your fingers and gently remove it. Please try to avoid gripping the tube to remove the hearing aid.
Page 17 7.2 Removing the hearing aid with dome, SlimTip or cShell Gently pull on the bend of the tube and remove the hearing aid from behind the ear. In very rare cases, your earpiece can remain in your ear canal when removing the hearing aid from the ear.
Page 18: Push Button
8. Push button The push button on your hearing aid can have various functions or is not active. This depends on the programming of the hearing aid which is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for this printout.
Page 19: Volume Control
9. Volume control To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards. The volume control can be disabled by the hearing care professional.
Page 20: Roger For Conversation In Noise And Over Distance
• watching TV and listening to music • in the car • online video calls Combining your Phonak Naída V hearing aids with a Roger wireless microphone enables you to hear and understand more speech in these challenging situations. www.phonak.com/roger...
Page 21 Hearing Roger aid with microphone Roger receiver Listener Speaker The Roger microphone transmits the speaker’s voice directly into your ears. The system consists of three main elements: your hearing aids, Roger receivers and the Roger microphone. Ask your hearing care professional for a Roger demo and more information.
Page 22: Use Of Roger Receivers
11. Use of Roger receivers 11.1 Design-integrated Roger receivers Your Phonak Naída V hearing aids can be equipped with design-integrated Roger receivers. With the design-integrated receiver attached, the hearing aid offers all functionalities and usability as without the receiver. The hearing aid with the design-integrated receiver is water resistant, refer to chapter 14.
Page 23 11.2 Audio shoe and Roger X receiver Hearing aid Audio shoe Battery door (removable part) Roger X receiver (removable part) With the audio shoe and Roger X receiver attached, the hearing aid offers the same functionalities and usability as without the receiver with one important exclusion: Your hearing aid with the audio shoe is no longer water resistant.
Page 24 Attach the audio shoe Push the audio shoe towards the bottom of the hearing aid. Match the grooves of both parts. Push until it snaps into place and is properly attached to the hearing aid. A Roger X receiver can now be attached.
Page 25: Further Information
Please refer to the specific receiver user instruction for further information. To hear immediately the Roger microphone signal when required, Phonak recommends to leave the Roger X receiver attached when not in use.
Page 26 Remove the audio shoe Take the hearing aid between thumb and forefinger. Pull the locking system on the audio shoe back. Pull the audio shoe upwards with the other hand. The audio shoe is now removed from the hearing aid.
Page 27: Join Our Hearing Loss Community
12. Join our hearing loss community! On HearingLikeMe.com you will find: • Living with Hearing Loss A set of interesting articles on how to live with hearing loss. • Forum A forum to meet and engage with a growing number of people who face the same challenges.
Page 28: A Solution Beyond Your Hearing Aid
13. A solution beyond your hearing aid As your hearing loss progresses, a hearing aid may no longer be the right solution for you. If you struggle to understand speech or talk on the phone, it may be time to consider an Advanced Bionics (AB) cochlear implant for the next step in your journey to hearing.
Page 29 – the sweet songs of nature, shared laughter among friends, the many dimensions of music, and much more. AB and Phonak are sister companies that work together to help people with significant hearing loss. The Naída CI sound processor from Advanced Bionics provides unique, groundbreaking features that help recipients hear better in any environment.
Page 30 For more information on Naída CI and AB cochlear implant technology, please visit AdvancedBionics.com...
Page 31: Care And Maintenance
14. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. For further information regarding product safety, see chapter 19.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
Page 32 Your hearing aids are resistant to water, sweat and dust under the following conditions: • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the hearing aid is cleaned and dried.
Page 33 Daily Inspect the earpiece and tube for earwax and moisture deposits. Clean the surfaces with a lint-free cloth or use the small brush provided in the hearing aid hard case. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse these parts with water, risk for lodging in the tube.
Page 34: Service And Warranty
International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds and external receivers.
Page 35: Warranty Limitation
Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
Page 36: Compliance Information
Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). Australia/New Zealand: Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and...
Page 37 The wireless models listed on page 2 are certified under: Phonak Naída V-SP (V90/V70/V50/V30) FCC ID: KWC-BTEVSP IC: 2262A-BTEVSP Canada Phonak Naída V-UP (V90/V70/V50/V30) FCC ID: KWC-BTEVUP IC: 2262A-BTEVUP Canada Phonak Naída V-RIC (V90/V70/V50/V30) FCC ID: KWC-WHSRIC4 IC: 2262A-WHSRIC4 Canada...
Page 38 Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
Page 39 interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
Page 40: Information And Description Of Symbols
17. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment. The...
Page 41 This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
Page 42 The product is designed such that it functions Operating conditions without problems or restrictions if used as intended, unless otherwise noted in these user guides. The hearing aids are classified IP68 (depth of 1 meter for 60 minutes) and designed to be used in all daily life situations.
Page 43 Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 19.2 regarding drying the hearing aid after use. Atmospheric pressure: 200 hPA to 1500 hPa The symbol with the crossed-out garbage bin is to make you aware that this hearing...
Page 44: Troubleshooting
18. Troubleshooting Problem Causes Hearing aid not functioning Flat battery Blocked speaker/earpiece Battery not inserted correctly Hearing aid switched off Hearing aid whistles Hearing aid not inserted correctly Earwax in ear canal Hearing aid not loud enough Volume too loud or distorted Low battery Speaker/earpiece blocked...
Page 45 What to do Change battery (chapter 1 + 5) Clean speaker opening/earpiece Insert battery correctly (chapter 1 + 5) Switch hearing aid on by completely closing the battery door (chapter 4) Insert hearing aid correctly (chapter 6) Contact your ENT/GP or hearing care professional Decrease volume (chapter 8 + 9) Change battery (chapter 1 + 5) Clean speaker opening/earpiece...
Page 46: Important Safety Information
19. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
Page 47: Hazard Warnings
If batteries are swallowed, Changes or modifications consult your physician to the hearing aid that immediately! were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid.
Page 48 If you feel pain in or that warning signals or behind your ear, if it is noises coming from inflamed or if skin behind, e. g. cars, are irritation and accelerated partially or entirely accumulations of earwax suppressed. occur, please check with your hearing care This hearing aid is not for professional or physician.
Page 49 etc. That could cause Keep magnets (i.e. battery injuries on your body handling tool, EasyPhone (electric shock). magnet, etc.) at least 15 cm (6 inches) away The following is only from the active implant. applicable for persons with active implantable medical Hearing instruments devices (i.e.
Page 50: Information On Product Safety
Never immerse a window or in the car). your hearing aid in water! Never use a microwave or Phonak hearing aids are not other heating devices to specifically designed for dry your hearing aid. Ask extended periods of water...
Page 51 The dome should be Do not drop your hearing changed every three aid! Dropping onto a hard months or when it surface can damage your becomes stiff or brittle. hearing aid. This is to prevent the dome from detaching from the Always use new batteries tube spout during insertion for your hearing aid.
Page 52 The batteries used in these Special medical or dental hearing aids should not examination including exceed 1.5 Volts. Please do radiation described below, not use silver-zinc or Li-ion may adversely affect the (lithium-ion) rechargeable correct functioning of your batteries as these may hearing aids.
Page 53 Do not use your hearing aid in areas where electronic equipment is prohibited.
Page 54 Notes...
Page 56 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com Your hearing care professional:...

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