Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax Support 724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, Information PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com...
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause inter ference to radio communication.
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NOM Statement Normas Oficiales Mexicanas (NOM) Electrical Safety Statement INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
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Trademarks Used in This Manual Trademarks Used in This Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch and ServTray are trademarks of BB Technologies, Inc. Mac is a registered trademark of Apple Computers, Inc. Centronics is a registered trademark of Centronics Corporation.
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7.6 How to Use the Video Tuning Menu ..........82 Appendix A. Troubleshooting ................. 85 A.1 Problems/Possible Causes/Solutions ..........85 A.2 Contacting Black Box ................ 87 A.3 Shipping and Packaging ..............88 Appendix B. Supported Protocols..............89 Appendix C. About Security Certificate Warnings ........... 90 C.1 Frequently Asked Questions ..............
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 2. Overview 2.1 Introduction The 1-, 8-, or 16-Port ServSwitch EC with IP KVM Module enables you ™ to use the Internet or your TCP/IP-enabled network to remotely monitor and control critical PC servers and workstations using an industry-standard Web browser or VNC client.
2.3 What’s Included The package should contain the following items. If anything is missing or damaged, contact Black Box at 724-746-5500 or info@blackbox.com. • (1) 1-, 8-, or 16-Port ServSwitch EC Series IP KVM Switch Module • (1) 19" rackmount kit (not required if module is mounted in rear of tray) •...
Chapter 2: Overview 2.5 Typical Application The 8-Port IP KVM Module can be used to enable one KVT41xA-R2 or KVT51xA to manage eight servers or computers that support PS/2 or USB keyboards and mice along with VGA video. Figures 2-3 and 2-4. Figure 2-3.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 3. Installation 3.1 Module/ServTray Placement The HD15 USB Module units are 1U high and are designed to fit in a KVT41xA-R2 or KVT51xA ServTray. When deciding where to put the module (attached to a ServTray), consider the following questions: •...
Chapter 3: Installation HD15 connection PS/2 keyboard PS/2 mouse VGA monitor connection Figure 3-1. 3-in-1 PS/2 cable connections. 3. Repeat Steps 1 and 2 for all computers that you want to connect to the module. 4. Power on all computers that are attached to the module. 3.3 Quick Start Guide This quick start guide describes two different ways to quickly set up your ServSwitch module.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Option 2: (Follow Steps 1 to 3 next.) • 1-, 8-, or 16-Port ServSwitch EC with IP KVM switch module with PS/2 keyboard, mouse, and monitor • (1) CAT5 cable with R-45 connectors 1.
Chapter 3: Installation 3. Power on the monitor and then the ServSwitch. Using a paper clip or pen, press the IP Setup button located on the ServSwitch unit’s back panel. Simply follow the step-by-step instructions on the console monitor to finish the initial setup.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules • (1) DB9 RS-232 null-modem serial cable (included) 1. Connect the DB9 RS-232 null-modem serial cable to the serial port on the ServSwitch unit’s rear panel. Connect the opposite end of the cable to the computer’s serial port (COM1, COM2, etc.).
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Chapter 3: Installation 3. If you’ve never set up your HyperTerminal before, it will ask you to enter your phone area code. Enter this, then click on “OK.” The screen shown in Figure 3-8 appears. Figure 3-8. Connecting to HyperTerminal. 4.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5. From the Connect using drop-down menu, select the serial port that you want to connect (for example, COM1). Click on “OK” to save or Cancel to cancel. 6. If you click on “OK” in Figure 3-9, the screen shown in Figure 3-10 appears. Figure 3-10.
Chapter 3: Installation Figure 3-11. HyperTerminal screen. 9. Follow the instructions on the screen. For example, simply type I to set your IP address, type F to reset everything back to factory defaults, and so on. NOTE: Remember to type W after you make any changes. 3.4 Disabling the Mouse Acceleration on the Computers Many operating systems offer a feature called mouse acceleration that allows the user to adjust the responsiveness of the cursor on the screen to physical...
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules NOTE: For Windows 7, there are many options. Go to the Internet for more information. 3.4.3 Linux , UNIX , and X-Windows ® ® Add this command to your xinitrc, xsession or other startup script: xset m 0/0 0 3.4.4 Sun Solaris ®...
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1. Make sure that the ServSwitch and the computers to be managed are powered off. 2. Mount the 1-, 8-, or 16-Port ServSwitch Module (KVT1IP1UV, KVT1IP8UV or KVT1IP16UV) in a ServTray. Use the included rackmount brackets and screws. See Figure 3-13.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules NOTE: The ServSwitch emulates the keyboard and mouse on the servers. If the cables are disconnected or the switch is powered off, you will need to reboot the critical servers. To avoid this issue, use the USB interfaced com- puter cables (EHN90000U-XXXX) because the USB ports on computers are “plug-and- play.”...
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Chapter 3: Installation in the correct username and password. Once you type the username and pass- word, Figure 3-14 appears. NOTE: If you did not change the original factory settings, you can enter an IP address of “https://192.168.1.123” in your browser. The default username is “admin”...
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 4. Operation 4.1 Powering Up the System Once all cables have been connected and all computers have been powered on, the module emulates mouse and keyboard signals on each port, allowing your computer to boot normally.
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Chapter 4: Operation Figure 4-2. OSD slave screen. In Figures 4-1 and 4-2, the color of a device name is green if it has power and is ready for operation, or the color is white if it has no power. The OSD menu updates the color when the device’s power is activated.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules The F2 key enables you to switch a computer’s eyemark on or off. First, use the up-arrow and down-arrow keys to highlight a computer, then press F2 to switch its eyemark on or off.
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Chapter 4: Operation Manual Scan Scan through powered-on computers one by one using the keyboard control. You can press F4, then select More\Scan Type to determine if scanned computers must also be eyemark selected. Press the up-arrow key to select the previous com- puter and the down-arrow key to select the next computer.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Position The actual display position of the selected computer and/or OSD shifts because of different video resolution; the higher the resolution, the higher the display posi- tion. Use the F4 key (More/Position) to select the position of the OSD menu on the screen.
Chapter 4: Operation 4.4 Switching Computers Using Monitor Controls (KVT517A-WIDE) When using the KVM module with a ServView V Tray (KVT517A-WIDE), you can switch computers via monitor controls. These controls are shown in Figure 4-3 and described in Table 4-2. Figure 4-3.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Table 4-2. LCD monitor function buttons. Button or Function Description LCD power button Press this button to turn on power. When power is on, the LCD lights. Auto key Press this dual-function button to automatically adjust the best set- ting for the current display signal.
Chapter 4: Operation 4.5 Control Selection The KVM module supports most current wireless keyboards and mice, extends your keyboard and mouse control without obstructive cable, is free to move where you want, and controls and manages all your servers in a cabinet within the range of a couple of meters.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Plug the keyboard/mouse into the USB Type A connector on the side edge of the drawer as shown in Figure 4-5. Plug USB (KB/MS) here Figure 4-5. Plugging in the keyboard/mouse. Page 34 724-746-5500 | blackbox.com...
Chapter 5: Advanced Operations 5. Advanced Operations The Web interface is the most intuitive way to configure the ServSwitch. It also offers a Java based VNC client that you can use to control the managed comput- ers from a remote location. The ServSwitch supports any industry-standard HTML Web browser.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 2. Once you type in the username and password, click on the Login button to continue. Figure 5-2 appears. Figure 5-2. The Home screen. 3. The Home screen (Figure 5-2) serves two functions. First, it is a place to check the ServSwitch unit’s status, view essential system information, and capture screen shots from the managed computers.
Chapter 5: Advanced Operations 5.2 Home Menu Options 5.2.1 Preferences Different user accounts may have different personal preferences. For example, you might have a login account for local access and a different one for remote access. The local account would select 16-bit color, maximum bandwidth, and so on. The remote account would select 8-bit color, low bandwidth, and no splash screen.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5.2.2 Snapshots You can view the screen as full-size, ⁄ -size, ⁄ -size, ⁄ th-size, or ⁄ th-size. Select the appropriate size from the screen shown in Figure 5-4. Figure 5-4.
Chapter 5: Advanced Operations 5.3.1 Connect Click on “Connect” from the VNC menu in the Home screen. Figure 5-5 appears. From here, you can control the host computer as if you were physically sitting in front of it. Figure 5-5. The host computer’s screen. 5.3.2 Disconnect To disconnect from the host computer, click on “Disconnect.”...
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5.4 Admin Menu Options 5.4.1 Network Config From the Home screen, click on “Network Config.” The screen shown in Figure 5-6 appears. Figure 5-6. Network Configuration screen. The options shown in Figure 5-6 are described in Table 5-1. Table 5-1.
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Chapter 5: Advanced Operations Table 5-1 (continued). Network Configuration screen options. Parameter Description IP Addresses and Routing This table enables you to assign IP information for the LAN port. If you are using DHCP, the values for the LAN port will be filled in auto- matically, and any changes made will not affect the setup.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules View/debug current network setup values here When you click on this option in the Network Configuration screen (Figure 5-6), the screen shown in Figure 5-7 appears. This screen enables you to monitor the records about current login users, current connection, recent system log entries, and so on.
Chapter 5: Advanced Operations Table 5-2 (continued). Current Users screen options. Parameter Description Current Users (continued) Last Active: This is the user that was most recently active. Disconnect all VNC users button: Click on this button to disconnect. Current Connection Lists the HTTPS IP address connection.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Table 5-3. Users and Passwords screen options. Parameter Description Users and Passwords Create a new user by filling in the form values #, username, and password. #: This is the number assigned to the corresponding user.
Chapter 5: Advanced Operations 5.4.3 System Ident From the Admin menu in the Home screen, click on “System Ident.” The Change System Identification screen (Figure 5-9) appears. Figure 5-9. Change System Identification screen. The screen options include machine name, location, contact name, network address, and description.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5.4.4 Security From the Home screen, click on “Security.” The Security Profile screen (Figure 5-10) appears. Figure 5-10. Security Profile screen. Table 5-4. Security Profile screen options. Parameter Description Administrator Password The administrator can change the default pass- word for admin (recommended).
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Chapter 5: Advanced Operations Table 5-4. (continued) Security Profile screen options. Parameter Description Idle Session Timeout When a login session is left unused for some time, disconnect the user. This applies to Web login sessions (via cookies) and SSH logins. Disable this feature by setting the value to zero.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules The Security menu allows you to configure a number of settings, including: Internal Firewall Setup As an additional layer of protection, the ServSwitch can use an internal firewall. When this feature is enabled, connections will only be accepted from listed hosts. For example, the administrator can type in 10.1.0.1/240 in the “Accept”...
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Chapter 5: Advanced Operations Access Sharing Policy There are three modes available: 1. Disables—Use regular give/take method (default). By default, all users can take keyboard and mouse control of the system (after connecting via VNC) using a single mouse click. 2.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5.4.5 Compatibility From the Admin menu in the Home screen, click on “Compatibility.” The screen shown in Figure 5-11 appears. Figure 5-11. Compatibility screen. The options shown in Figure 5-11 are described in Table 5-5. Table 5-5.
Chapter 5: Advanced Operations Table 5-5 (continued). Compatibility screen options. Parameter Description External power bar Connect a remote power control device via a straight-through cable to the serial port, and choose the model from the drop-down menu. You must use the DB9 serial port (DTE pinout) on the back of the ServSwitch.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Table 5-6. SNMP Agent Configuration screen options. Parameter Description Communities Set these options to control the ServSwitch. Read-only Community: This community is allowed to read any value and is not allowed to write or change anything.
Chapter 5: Advanced Operations 5.4.7 RADIUS From the Admin menu in the Home screen, click on RADIUS. The screen shown in Figure 5-13 appears. Figure 5-13. RADIUS Configuration screen. The RADIUS server requires the IP address, the UDP port number (1812, default or 1645) and the shared secret.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Table 5-7 (continued). RADIUS Configuration screen options. Parameter Description Servers Priority: Assigns a priority reference number for each server. Server IP Address: Type the IP address into this field. Port: Type in the UDP port number.
Chapter 5: Advanced Operations 5.4.8 Serial Ports From the Admin menu in the Home screen, click on “Serial Ports.” Figure 5-14 appears. Figure 5-14. Serial Consoles screen. There are two ways that the ServSwitch can control the serial devices (power bar, router, printer, and so on).
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Figure 5-15. Set Date and Time screen. 5.4.10 Firmware From the Admin menu in the Home screen, click on Firmware. A firmware upgrade screen (Figure 5-16) appears. Page 56 724-746-5500 | blackbox.com...
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Chapter 5: Advanced Operations Figure 5-16. Firmware upgrade screen. Table 5-8. Firmware upgrade screen options. Parameter Description Version Numbers These fields list the firmware version numbers. Unit Numbers These fields list the ServSwitch parameters. Page 57 724-746-5500 | blackbox.com...
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Table 5-8 (continued). Firmware upgrade screen options. Parameter Description Auto Self Upgrade The ServSwitch includes an innovative feature allowing the unit to upgrade itself over the Internet. Simply click on the button labeled “Upgrade to latest”...
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Chapter 5: Advanced Operations NOTES: Remember the following during the firmware upgrade. Do NOT turn off power to unit before this operation completes successfully. It may take several minutes to write to flash memory. The unit will sometimes reboot as part of the upgrade procedure, depending on which system component is upgraded.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5.5 Info Menu Options 5.5.1 Status From the Info menu on the Home screen, click on Status and Figure 5-17 appears. Figure 5-17. The Status screen. This menu shows your ServSwitch system status as follows: •...
Chapter 5: Advanced Operations 5.5.2 Port Numbers From the Info menu on the Home screen, click on “Port Numbers” and Figure 5-18 appears. Figure 5-18. The Port Numbers screen. The Port Numbers screen shows data about network servers and their port num- bers.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 5.6 How to Speed Up Your ServSwitch Click on “Preferences” on the Home screen and Figure 5-19 appears. Figure 5-19. The User Preferences screen. From this screen, select bandwidth control. There are four modes available: Min, Avg, Max, and Auto.
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Chapter 5: Advanced Operations Click on Open VNC connection immediately on web login to get the VNC screen (the host computer(s) screen) (Figure 5-20). Figure 5-20. The VNC screen. NOTE: You may need to upgrade or download your Java (http://www.java.com) support in your browser before using the VNC screen to remotely control the host computer(s).
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 6. Accessing ServSwitch Features Once you access and configure the ServSwitch unit’s networking component, you can use it to select and control the managed computers connected to it. This sec- tion describes how to add ServSwitch units to the master unit for greater flexibility and how to use the on-screen display (OSD) system to manage your computers.
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Chapter 6: Accessing ServSwitch Features PC H PC G PC B PC A Local monitor To power Master ServSwitch adapter module (KVT1IP16UV) Slave Local ServSwitch mouse and (KV91xxA) keyboard Serial Access Unit Internet or (KV9-SRL) Intranet Remote PC 8 PC 7 user A Remote (New...
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules 6.2 Selecting Computers Using On-Screen Display (OSD) The ServSwitch can operate via an on-screen display (OSD). To use this option, press the Ctrl key twice within two seconds to see the hotkey menu (an OSD option) if it is enabled.
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Chapter 6: Accessing ServSwitch Features A triangle mark to the right of a name (see Figure 6-2) indicates the port is cas- caded to a slave; the number at the left of the triangle mark shows the number of ports the slave has. Pressing the Enter key brings you one level down and another screen (Figure 6-3) pops up listing the names of the computers on that slave.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Function-key F3 enables you to lock a computer to prevent unauthorized access. To lock a computer, highlight it and then press F3. Now, for the new password, type in up to four characters (A–Z, 0–9) and press the Enter key. A security- enabled computer is marked with a lock symbol following its port number.
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Chapter 6: Accessing ServSwitch Features if scanned computers must also be eye-mark selected. Scan Rate (press F4, then select More\Scan Rate) sets the duration a computer is displayed before selecting the next one. Manual Scan Scan through powered-on computers one by one using the keyboard control. You can press F4, then select More\Scan Type to determine if scanned computers must also be eye-mark selected.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules CH Display Auto Off: After you select a computer, the port number and name of the computer will appear on the screen for 3 seconds then disappear automatically. Always On: The port number and name of a selected computer and/or OSD sta- tus displayed on the screen continually.
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Chapter 6: Accessing ServSwitch Features 2. Press the up-arrow or down-arrow keys to switch to the previous or next port, respectively. Table 6-1 lists the hotkey commands. Table 6-1. Hotkey commands. Command Description <Left-Ctrl><Left-Ctrl> X Switch to PC “X” master port. <Left-Ctrl><Left-Ctrl>...
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Changing Your Configuration After the initial power on, any device (either a ServSwitch or a PC) can be added or removed from a PC port on the ServSwitch without having to power off the master switch.
Chapter 7: How to Remotely Control the Host Computer(s) 7. How to Remotely Control the Host Computer(s) 7.1 Accessing the VNC Interface There are three ways to communicate with the ServSwitch to control the host computer(s): 1. Web interface: The integrated Web server includes a Java based VNC client. This allows easy browser-based remote control.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Click on one of the following options (scroll down in the Home screen to see these Java options): Java VNC with no encryption (faster). Java VNC with SSL encryption (more secure). Click on the Refresh button to refresh the screen.
Chapter 7: How to Remotely Control the Host Computer(s) NOTE: Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default. If this flag is not set, you may see a garbled picture and the client will fail. The UNIX versions of VNC require the flag -bgr233.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Figure 7-2. VNC menu welcome screen. This tells you which system you are controlling, what encryption algorithm was used, and what key strength is currently in effect. Click anywhere inside the win- dow to clear it or wait ten seconds.
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Chapter 7: How to Remotely Control the Host Computer(s) Figure 7-4. Main menu. Bandwidth: Indicates the current average bandwidth coming out of the ServSwitch. The second number measures round trip time (RTT) of the connection when it was first established. Resync: Re-aligns the remote and local mouse points so they are on top of each other.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Menu: Shows the Main menu; refer to Section 7.4 for more information. Video: Shows the Video Tuning menu where the picture quality can be adjusted; refer to Section 7.6 for more information. Keys: Shows the VirtKeys menu, which enables you to simulate pressing special keys such as the Windows key or complex multikey sequences;...
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Chapter 7: How to Remotely Control the Host Computer(s) Figure 7-5. The Main menu. The Main menu window may be moved by clicking and dragging on the title bar. It can be closed by pressing Escape or by clicking on the red X in the top right cor- ner.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules B/W: Min/Avg/Max/Auto (bandwidth control) The white button is the mode in which the system is currently operating. If you choose Min, Avg, or Max then you will override the default, Auto. Because the automatic mode measures actual network performance, you may see the current mode switch from Min to Avg or Max.
Chapter 7: How to Remotely Control the Host Computer(s) VirtKeys button Click on this button to access the virtual keyboard. Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system. The most common key sequence is the Ctrl–Alt–Del (see Section 7.5). KVM Menu button Click on this button to generate the key sequence used to access the on-screen menu for an enterprise-class ServSwitch or other KVM switch.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Clicking any button in the top half of the window simulates pressing and releasing the indicated key. In the bottom area of the screen, the Toggles section, clicking will also simulate the indicated key being pressed. You may then click in the top part to send another key and release the key at the same time.
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Chapter 7: How to Remotely Control the Host Computer(s) Auto Everything Press this button to automatically fine-tune all three adjustments. If the test pat- tern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped. Changes/frame Press this button to indicate the number of 16 x 16 blocks of video that are being sent, on average, for every frame of video.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Sampling Phase This option does not normally need to be used since the ServSwitch tunes the sampling phase whenever the video mode changes. This button does not require a test pattern, but will perform optimally when used with the ServSwitch unit’s standard test pattern.
Appendix A: Troubleshooting Appendix A. Troubleshooting A.1 Problems/Possible Causes/Solutions Problem: The mouse does not work. Possible Cause #1: Too many mouse drivers are installed in the computer. Solution #1: Make sure there is only one mouse driver installed in each computer. Possible Cause #2: The wrong mouse driver is installed.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Problem: A keyboard error appears when you power on the ServSwitch. Possible Cause: The keyboard cable connection is loose. Solution: Make sure that the keyboard cable connections are secure. Problem: Alphabet symbols on the computer’s monitor are blue or have shadows.
Possible Cause: The computer was in the shifted state when last switched. Solution: Press both Shift keys on the keyboard. Problem: I forgot the password. Solution: Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com. Problem: The keyboard-mouse-monitor does not work.
• If you are shipping the 1-, 8-, or 16-Port ServSwitch EC with IP KVM Module for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Authorization (RA) number. Page 88...
Appendix B: Supported Protocols Appendix B. Supported Protocols Service Description Benefits Secure Shell May be used to securely tunnel VNC and HTTP protocols. HTTP Web redirector Convenience server to redirect all Web (to HTTPS) traffic to an encrypted port. Clear-text HTTP is not supported. SNMP SNMP Agent (UDP) Allows integration with existing SNMP network management systems.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Appendix C. About Security Certificate Warnings C.1 Frequently Asked Questions Question: What is a security certificate? Answer: Sites that use secure TCP/IP (Internet) connections include a certificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge.
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Appendix C: About Security Certificate Warnings 3. A Window will appear that offers information about the certificate. Click on Install Certificate. 4. The Certificate Import Wizard will appear. Select “Automatically select the certificate store… (default)” and click “Next.” When the next window appears, click “Finish.”...
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Appendix D. Using an Optional Serial Access Unit (IPMI Supported) with the R-Port D.1 Background Using the R-Port on the ServSwitch unit’s rear panel, you can add up to 16 serial access units using a specialized daisychain technology.
Appendix D: Using an Optional Serial Access Unit with the R-Port Name/Description: An identifier for the Serial Access Unit. It’s used for administration only. Baud (bps): This is the device’s communication speed. Its setting must match the setting on the device itself. The Serial Access Unit supports all common baud rates between 300 and 115,200 bps.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules If you click the Connect… button next to the device you want to configure, two new windows will appear. The smaller window is a login screen; the other is a SSH terminal window.
Appendix D: Using an Optional Serial Access Unit with the R-Port Log into the SSH session as admin using the same password as the Web interface. At the command prompt, type connect x (where x is the Serial Access Unit’s device number).
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules IPMI lets you configure and control a device on the motherboard called the BMC (Baseboard Management Controller) using a dedicated serial port. Once the computer is configured for IPMI management, the serial port on the host computer is normally reserved by the BIOS solely for that purpose and cannot be accessed or recognized by the operating system.
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Appendix D: Using an Optional Serial Access Unit with the R-Port The screen shown in Figure D-1 appears. Figure D-1. IPMI Status screen. Make the following changes to enable IPMI: • Enable IPMI (Intelligent Platform Management Interface) via the serial port: select “Enabled”...
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules NOTE: Clicking “Commit” will cause any active VNC sessions to fail and you will need to re-establish them. D.6.6 Accessing the Status Screen The ServSwitch enables you to monitor the host computer’s status via IPMI using either the Web interface or the VNC client.
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Appendix D: Using an Optional Serial Access Unit with the R-Port Examples: Figure D-2. VNC status report example #1. Page 99 724-746-5500 | blackbox.com...
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Figure D-3. VNC status report example #2. Page 100 724-746-5500 | blackbox.com...
Appendix D: Using an Optional Serial Access Unit with the R-Port D.6.7 Accessing IPMI Controls There are two ways to access power controls for the managed computer: through the Home screen on the Web interface or through the bribar during an active VNC session.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules • Power Cycle: Equivalent to pressing the Power button off and on again on the host computer. The computer will power off, pause for a moment, and power on again automatically. •...
Appendix E: Using the Optional Modem Feature Appendix E. Using the Optional Modem Feature E.1 Background The modem option allows the ServSwitch to act as an Internet connection server that increases security and flexibility when connecting with the managed computers. Unlike the TCP/IP connection used with the standard Web configuration and VNC clients, the modem creates a one-to-one connection between the ServSwitch and the computer you are using to manage your network.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Place the modem near the ServSwitch and an available telephone jack. The serial cable should have an RJ connector on one end to connect to the line and a DB9 female connector on the other end to connect to the ServSwitch unit’s serial port.
Appendix E: Using the Optional Modem Feature E.2.2 Configuring the Remote Connection Follow the steps below to configure a typical Windows dialup session to access the ServSwitch unit’s modem connection. The instructions here are for a Windows XP configuration; other versions of Windows are similar. 1.
1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules The unit will negotiate a PPP connection based on the settings you provided, and no additional scripting or configuration should be required under most circumstances. This is a summary of the settings for use with non Windows operating systems, or other versions of Windows besides XP: •...
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Appendix E: Using the Optional Modem Feature • Some areas of the screen may not be updated as frequently as others, and animations or other auto-updating areas of the screen may appear out-of-focus or “blocky” as a result. Since the area around the mouse pointer refreshes most frequently, hold the pointer over an area to improve its clarity.
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1-, 8-, and 16-Port ServSwitch EC with IP KVM Switch Modules Message: PPP startup from client Description: A PPP authentication has occurred and a session has started. Message: Phone line rings! Description: The modem has detected an incoming call. Message: Modem answers: xxxxxxxxx Description: The modem reported the connection’s speed and protocol.
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724-746-5500 or blackbox.com. About Black Box Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 20 seconds or less.
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