Black Box KV9104A User Manual
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Black Box KV9104A User Manual

Black Box KV9104A User Manual

4-, 8-, and 16-port servswitch ec series ps/2 and usb kvm switch
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4-, 8-, and 16-Port ServSwitch
EC Series PS/2 and USB KVM Switch
CUSTOMER
SUPPORT
INFORMATION
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
DECEMBER 2005
KV9104A
KV9108A
KV9116A

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  • Page 1 Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) SUPPORT FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...

  • Page 3: Federal Communications Commission

    FCC AND IC RFI STATEMENTS FEDERAL COMMUNICATIONS COMMISSION and INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS Class B Digital Device. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 4 4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2.
  • Page 5 NOM STATEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
  • Page 6 4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH TRADEMARKS USED IN THIS MANUAL BLACK BOX and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark of BB Technologies, Inc. PS/2 is a registered trademark of International Business Machines Corporation.

  • Page 7: Table Of Contents

    A.2 Calling Black Box ........

  • Page 8: Specifications

    Relative Humidity: Up to 80%, noncondensing Power: 9-VDC, 600-mA adapter Size: KV9104A: 1.75"H (1U) x 8.6"W x 5.1"D(4.6 x 22 x 13 cm); KV9108A, KV9116A: 1.75"H (1U) x 17.3"W x 7"D (4.6 x 43.8 x 18 cm) Weight: KV9104A: 2.2 lb. (1 kg);...

  • Page 9: Overview

    CHAPTER 2: Overview 2. Overview 2.1 Introduction The 4-, 8-, or 16-Port ServSwitch™ allows you to control up to 4, 8, or 16 PS/2 ® USB server computers from a single PS/2 console (PS/2 keyboard, PS/2 mouse, and monitor). Supported mice include Microsoft ®...

  • Page 10: Components

    4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH 2.2 Components 2.2.1 F RONT ANEL Figure 2-1 shows the 8-Port ServSwitch front view. Table 2-1 describes the components numbered in the illustration. ❶ ❷ Figure 2-1. The 8-Port ServSwitch front-panel views. Table 2-1.

  • Page 11: Rear Panel

    CHAPTER 2: Overview Table 2-1 (continued). Front-panel components. Component Description ❷ Power LED This LED lights when ServSwitch power is on. 2.2.2 R ANEL Figure 2-2 shows the 8-Port ServSwitch rear view. Table 2-2 describes the components numbered in the illustration. ❽...

  • Page 12: What's Included

    4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH 2.3 What’s Included The package should contain the following items. If anything is missing or damaged, please contact Black Box. • (1) 4-, 8-, or 16-Port ServSwitch EC Series PS/2 and USB KVM Switch • (2) brackets •...
  • Page 13 CHAPTER 2: Overview Another application cascades multiple 8-Port ServSwitch units. Depending on how many ServSwitch units and what models you use, you can manage up to 136 PS/2 and USB computers from a single PS/2 keyboard, mouse, and monitor. See Figure 2-4.

  • Page 14: Installation

    4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH 3. Installation 3.1 ServSwitch Placement The 4-, 8-, and 16-Port ServSwitch units are 1U high and are designed to fit in on a desktop or in a standard equipment rack. Consider the following when deciding where to place the KVM switch: •...

  • Page 15: Powering On The Servswitch

    CHAPTER 3: Installation 8-Port ServSwitch Monitor EC Series PS/2 and USB KVM Switch (KV9108A) Keyboard Mouse Figure 3-1. Console keyboard, mouse, and monitor connections. 3. Connect the HD15 VGA male connector from your monitor to the console VGA port on the back of the ServSwitch. See Figure 3-1. 3.2.2 P OWERING N THE...
  • Page 16 4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH USB computer USB computer PS/2 ServSwitch keyboard/mouse HD15 monitor HD15 port port port Figure 3-3. USB computer connections. 3. Repeat steps 1 and 2 for all computers that you want to connect to the ServSwitch.

  • Page 17: Operation

    CHAPTER 4: Operation 4. Operation 4.1 Powering Up the System Once all cables have been connected and all computers have been powered on, the ServSwitch emulates mouse and keyboard signals on each port, allowing your computer to boot normally. The ServSwitch is now ready for use. You can configure the ServSwitch in three ways: by pressing the front-panel button directly, by activating the On-Screen Display (OSD) window, or by typing hotkey commands.

  • Page 18: Leds

    4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH 4.2.4 LED The ServSwitch has LEDs next to the front-panel buttons. The LEDs light red when the corresponding port is selected. The LED flashes red when the port is running in either AutoScan or manual scan mode.
  • Page 19 CHAPTER 4: Operation User input Master port name port names (group name) White as power off Green as power on Eye mark selected Figure 4-2. OSD slave screen. In Figure 4-1, the color of a device name is green if it has power and is ready for operation, or the color is white if it has no power.
  • Page 20 1 and 2, then press and hold 7 and 8. Release 7 and 8, then release 1 and 2. For the KV9104A, press 3 and 4 instead of 7 and 8. Function key F4 enables more functions, including AutoScan, Manual Scan, Scan Type, Scan Rate, Keyboard Speed, Hotkey Menu, CH Display, and Position.
  • Page 21 CHAPTER 4: Operation AutoScan In this mode, the ServSwitch automatically switches from one powered-on computer to the next one, sequentially in a fixed interval. During Auto Scan mode, the OSD displays the name of the selected computer. When Auto Scan detects any keyboard or mouse activity, it suspends the scanning until activity stops;...

  • Page 22: Selecting Computers Using Keyboard Hotkey Commands

    4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH Keyboard Speed The ServSwitch offers a keyboard typematic setting that overrides the similar settings in BIOS and in Windows. Available speed options are Low, Middle, Fast, and Faster at 10, 15, 20, and 30 characters/sec respectively. The non-volatile memory stores the keyboard speed setting.
  • Page 23 CHAPTER 4: Operation Or, do the following: 1. To invoke the hotkey mode, press the <Left-Ctrl> key twice within two seconds. The switch will beep to indicate that it’s in hotkey mode. 2. Press the <up-arrow> or <down-arrow> keys to switch to the previous or next port, respectively.
  • Page 24 4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH Table 4-1 (continued). Hotkey commands. Command Description <Left-Ctrl><Left-Ctrl> F3 Adjust scan rate. The ServSwitch beeps one to three times to indicate scan intervals of 3, 8, 15, and 30 seconds. <Left-Ctrl><Left-Ctrl>...

  • Page 25: Cascade Configuration

    For example, if an 8-port switch is the master, an 8-port or a 4-port switch can be a slave, but not a 16-port one. These USB+PS/2 universal server and PS/2 console models (KV9104A, KV9108A, and KV9116A) can also be cascaded with PS/2 only ServSwitch models (KV9004A, KV9008A, and KV9016A) and USB+PS/2 server and USB+PS/2 console models (KV9204A, KV9208A, and KV9216A).
  • Page 26 4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH The maximum number of computers controlled by a master/slave configuration with all 8-port units is 64 with 8 ServSwitch slaves. Each ServSwitch slave connects to 8 computers, as shown in Figure 5-2. Master Slave Slave...

  • Page 27: Change Configuration While Running

    CHAPTER 5: Cascade Configuration NOTE For OSD menus, after the connection is completed, you should re- activate the OSD menu to check if the master recognizes the slaves. A triangle mark is placed to the right of the channel name indicating the port is connected to a slave not a computer.

  • Page 28: Appendix. Troubleshooting

    4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH Appendix. Troubleshooting A.1 Problems/Possible Causes/Solutions Problem: The mouse does not work. Possible Cause #1: Too many mouse drivers are installed in the computer. Solution #1: Make sure there is only one mouse driver installed in each computer. Possible Cause #2: The wrong mouse driver is installed.
  • Page 29 APPENDIX: Troubleshooting Problem: A keyboard error appears when you power on the ServSwitch. Possible Cause: The keyboard cable connection is loose. Solution: Make sure that the keyboard cable connections are secure. Problem: Alphabet symbols on the computer’s monitor are blue or have shadows. Possible Cause: Resolution settings are incorrect.
  • Page 30 4- , 8-, AND 16-PORT SERVSWITCH EC SERIES PS/2 AND USB KVM SWITCH Problem: The up-arrow and down-arrow keys do not work in Manual Scan mode. Possible Cause #1: All PCs are powered off or only one PC is powered on. Scan mode works for powered-on computers only.

  • Page 31: Calling Black Box

    KVM Switch is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to...

  • Page 32: Shipping And Packaging

    • If you are shipping the 4-, 8-, or 16-Port ServSwitch EC Series PS/2 and USB KVM Switch for repair, make sure you include everything that came in the original package. Before you ship, contact Black Box to get a Return Authorization (RA) number.
  • Page 33 © Copyright 2005. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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Kv9108aKv9116a

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