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NETWORK SERVICES
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ServSwitch
USER GUIDE
COMPUTER
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COMPUTER
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VNC 100 DA T LNK
VNC 100 DA T LNK
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USER
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JUNE 2007
KV0416A-R2
KV0424A-R2
KV1416A-R2
KV1424A-R2
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Table of Contents
Related Manuals for Black Box KV0416A-R2
Summary of Contents for Black Box KV0416A-R2
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Page 1: Network Services
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) CUSTOMER FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com... -
Page 2: Table Of Contents
Contents ® Introduction Configuration ServSwitch CX features - front and rear ........5 Overall initial configuration ............22 What’s in the box.................6 Configuration menus ..............23 What you may additionally need ..........6 Configuration menus layout ..........24 General security and configuration steps ........24 Installation Registering users (edit user list) ..........25 Mounting ..................7 Registering servers (edit computer list) ........26... - Page 3 Operation Further information ® The front panel controls ............48 Getting assistance ..............66 ServSwitch CX models ............48 Troubleshooting ................66 ServSwitch CX with IP models .........48 Appendix 1 – Configuration menus .........67 Accessing the ServSwitch CX .............48 Functions ................68 Local and remote user access ............49 User Preferences ..............69 Selecting a server ..............49 Global Preferences ..............70...
- Page 4 Appendix 3 - VNC viewer connection options ......90 Appendix 7 – Cable and connector specifications ....100 ® Colour/Encoding ..............90 RS232 serial mouse to PS/2 converter cable .....100 Inputs ..................91 RS232 serial flash upgrade cable ........100 Scaling ...................92 ServSwitch CX to power switch cable .......100 Misc ..................92 Power switch to power switch daisy chain cable ....100 Identities ................93...
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Page 5: Introduction
This description, however, is far from sufficient to tell The ServSwitch CX with IP variants introduce true global Black Box. Each of the four models have been designed you that those four users can easily be situated up to control for the multiple host systems. Up to four global... -
Page 6: Servswitch Cx Features - Front And Rear
ServSwitch CX features - front and rear Front panel buttons IP network port (CX with IP only) ® The COMPUTER and USER buttons allow The port by which global users are The ServSwitch CX units pack a great deal of functionality into a compact space. the local user to select the required linked to the ServSwitch CX unit. -
Page 7: What's In The Box
ServSwitch CX are available - the ServSwitch CX Remote AS/R has KV0416A-R2 – 16 server connections, 1 local console connection, 4 remote user connections audio and video skew circuitry to overcome extreme KV0424A-R2 – 24 server connections, 1 local console connection, 4 remote user connections video degradation problems. -
Page 8: Installation
Installation ® Mounting The ServSwitch CX units offer two main mounting methods: • Supplied four self-adhesive rubber feet • Supplied rack brackets Rack brackets The two supplied brackets (plus four screws), allow Connections the ServSwitch CX unit to be secured within a standard 1U rack slot. -
Page 9: Connections
Connections ® The ServSwitch CX and CX with IP units provide a great deal of flexibility in their configurations. This chapter details the various connections that can be made to achieve the required installation. Local Remote user (via CX Global user REMOTE REMOTE user... -
Page 10: Local User
Local user ® LOCAL REMOTE GLOBAL To connect the local user port A locally connected video monitor, USER USER USER keyboard (and mouse) are required 1 Position a suitable video monitor, keyboard, mouse (and speakers, if CX R required) in the vicinity of the ServSwitch CX unit such that their cables will during the initial configuration. -
Page 11: Remote User (Via Cx Remote Extender)
Remote user (via CX Remote extender) ® REMOTE LOCAL GLOBAL Up to four users can be placed 3 Lay a suitable length of category 5, 5e or 6 cabling between the ServSwitch USER USER USER a maximum of 300 metres (980 CX Remote module and the ServSwitch CX unit. -
Page 12: Global User (Ip Network Port)
Global user (IP network port) ® GLOBAL LOCAL REMOTE To connect the Global user (IP network) port The ServSwitch CX with IP models USER USER USER provide an autosensing Ethernet 1 Depending upon where in the network the ServSwitch CX with IP is being CX R connected, run a category 5, 5e or 6 link cable from the appropriate hub or IP port that can operate at 10 or... -
Page 13: Server System (Via Sam)
Server system (via SAM) ® LOCAL REMOTE GLOBAL Each server system is connected to 4 Attach the connector of the cable USER USER USER run to the socket of the SAM. the ServSwitch CX unit via a Server CX R Access Module (SAM) and standard category 5, 5e or 6 cabling. -
Page 14: Modem/Isdn Port
Modem/ISDN port ® LOCAL REMOTE GLOBAL The ServSwitch CX with IP models To connect a modem or ISDN adapter USER USER USER provide a serial port to allow you 1 If possible, disconnect power from the ServSwitch CX with IP and the CX R to connect either a modem or ISDN modem or ISDN adapter. -
Page 15: Power In Connection
Note: ServSwitch CX units require a heavy duty power adapter at either or both power input connectors. Use only the adapter supplied with the unit or available separately from Black Box. Do not use the standard 10W adapters that are supplied with other Black Box products, such as the ServSwitch CX Remote module. -
Page 16: Power Control Port
Power control port To connect and address the switch boxes ® Note: The ServSwitch CX with IP unit can be powered on during this procedure, LOCAL REMOTE GLOBAL The ServSwitch CX with IP models USER USER USER however, the switch boxes should be switched off. provide a serial port for connection to CX R 1 Mount up to four switch boxes in positions where they are close to the... -
Page 17: Cascading Multiple Units
Cascading multiple units ® CX R The ServSwitch CX (with IP) units The cascade tree MODEM ® ® support up to sixteen or twenty 724-746-5500 /ISDN The diagram shows how multiple ServSwitch CX units can be four directly connected server cascaded up to three levels. -
Page 18: How Cascade Connections Operate
How cascade connections operate ® The method for cascading ServSwitch CX units is straightforward and requires no hardware settings or lengthy configuration process. Port Direct This is due to the communication system that allows them to locate each other and share information. The method of linking ServSwitch CX units is the same regardless of the cascade level, or number of devices attached. -
Page 19: Addressing Servers In A Cascade
Addressing servers in a cascade 43 41 02 42 01 ® The addressing format used by the ServSwitch CX units U se r U se r U se r U se r group numbers incorporates the various along with a final specific port number to which a required server is attached. -
Page 20: Connecting Servswitch Cx Units In Cascade
Connecting ServSwitch CX units in cascade ® To connect units in cascade Please consider the following when making cascade connections between 1 Ensure that power is disconnected from the ServSwitch CX and all other ServSwitch CX units. units to be connected. Tips for successful cascading 2 Connect one end of each •... -
Page 21: Using Cascaded Servers
Using cascaded servers ® In use, cascaded servers can be accessed using exactly the same methods as for those connected directly to the ServSwitch CX. However, by far the easiest way is to use the on screen menu. This is because it displays the server names and does not require any knowledge of port addresses, some of which (as discussed above) can be up to six digits long. -
Page 22: Multiple Video Head Connections
Multiple video head connections ® Two or more ServSwitch CX units can be connected REMOTE REMOTE USER USER together so that they operate in a synchronised manner. Synchronised operation is useful for CX R CX R applications that require multiple video signals to be ®... -
Page 23: Configuration
Configuration ® Almost all configuration and operational aspects of the ServSwitch CX units are controlled via on-screen menu displays. Overall initial configuration When setting up a new installation, the following stages are recommended: Enable the general ‘Security’ option. With security disabled (default setting), all users attached to the ServSwitch CX have full and unrestricted access to all servers and all ServSwitch CX settings. -
Page 24: Configuration Menus
Configuration menus ® The configuration menus allow you to determine many aspects of the ServSwitch CX capabilities. From here you can: Hotkeys • Create individual user accounts and determine access rights, Note: are the standard hotkeys and can be altered • Provide names for all connected servers to allow quick recognition, avoid clashes with other devices or software. -
Page 25: Configuration Menus Layout
General security and configuration steps Configuration menus layout ® The menu options are arranged as shown here: To enable general security Configuration Menu Functions Restore Standard Mouse Configuration menu. 1 Display the Restore Intellimouse 2 Highlight ‘Setup Options’ and press Power Control Unit Configuration Configure IP port... -
Page 26: Registering Users (Edit User List)
Registering users (edit user list) ® To create/edit user accounts Configuration menu. Note: You must be logged-in as the 1 Display the 5 Press to display the ‘Edit Access Rights’ menu. ADMIN user. SERVSWITCH CX 2 Highlight ‘Edit User List’ and press Edit access rights Computer 1 SERVSWITCH CX... -
Page 27: Registering Servers (Edit Computer List)
Registering servers (edit computer list) ® To create/edit server entries Configuration menu. Note: You must be logged-in as the 1 Display the 5 When the port address is complete, press . The ‘Edit access rights’ menu ADMIN user. will be displayed. 2 Highlight ‘Edit Computer List’... -
Page 28: Video Compensation
Note: For installations where both servers and remote users require video compensation, always ensure that the servers are compensated first. • A third type of video compensation is provided by Black Box ServSwitch CX remote AS/R extender modules only. This type of compensation is called Skew adjustment and combats the effect of uneven twisted pairs within link cables. -
Page 29: Server Video Compensation
Server video compensation ® The video compensation for connected servers is achieved using the main menu. Although the compensation can be applied from any local, remote or global user port, it is best achieved using the local user port because this provides the most direct view of the server output. -
Page 30: Remote User Video Compensation
Remote user video compensation ® To apply remote user video compensation Video compensation for each remote user is provided by their ServSwitch CX 1 Ensure that the video image from the server to be used has been correctly compensated. See Server video compensation for details. -
Page 31: Remote User Skew Adjustment
For best results, the “skew” program by the cable link. supplied on the disk or obtainable from Black Box support is the most accurate way of setting skew as the red, green and blue lines are rendered exactly on the Creating a skew test pattern screen as single pixel wide lines. - Page 32 3 As appropriate, press either the R, G or B keyboard keys to ® select the appropriate colour channel. Corresponding keyboard indicators will flash rapidly to show which channel is currently selected for adjustment: Num Lock for Red, Caps Lock for Green and Scroll Lock for Blue.
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Page 33: Autoscanning
Autoscanning ® The ServSwitch CX provides an autoscan mode that switches between To select an autoscan mode the connected servers in sequence. This mode is useful to allow users and 1 Display the Configuration menu. Note: You must be logged-in as the administrators to sample activity among the connected machines. -
Page 34: Saving And Restoring Configuration Settings
Alan’s System 2102 Preparations for configuration save/load Comms Server • Contact Black Box support and obtain the files XPREAD.EXE and XPWRITE. Comms PC EXE. Gateway 1 • Connect the serial port on the rear panel of the ServSwitch CX, labelled... -
Page 35: What To Do If The Admin Password Has Been Forgotten
What to do if the ADMIN password has been forgotten ® If the ADMIN password becomes mislaid or forgotten, you will not be able to access the ServSwitch CX to add or edit users and server names. This situation may be resolved by performing a complete reset to return the ServSwitch CX or CX with IP to its factory default state. -
Page 36: Hot Plugging And Mouse Restoration
Hot plugging and mouse restoration ® It is strongly recommended that you switch off a server before attempting to To restore mouse operation when hot plugging: connect it to the ServSwitch CX. However, if this is not possible then you need 1 Using a suitable SAM (Server Access Module) and category 5, 5e or 6 link to ‘hot plug’... -
Page 37: Initial Ip Configuration
Initial IP configuration ® To use the initial IP-configuration sequence Set the options in each screen and then select Next to proceed. IP models of the ServSwitch CX family possess a further collection of configuration options related specifically to IP networking. It is important that SERVSWITCH CX Admin password the options are correctly set up for your installation BEFORE being connected to... -
Page 38: Ip Configuration By Global User
IP configuration by global user ® Once the basic IP-related features have been configured using the ServSwitch CX To configure IP details from a global user location with IP configuration menus, further changes can be made by authorised global 1 Use either the VNC viewer or a standard web browser to make remote Global user connections users via the VNC interface. -
Page 39: Encryption Settings
Encryption settings ® The ServSwitch CX with IP offers a great deal of flexibility in its configuration and this extends equally to its encryption settings that are used to prevent unauthorised interception of signals. Due to the variety of situations in which the ServSwitch CX with IP might be used and the range of viewer applications that need to view it, a number of settings are available. -
Page 40: Networking Issues
Networking issues ® Thanks to its robust security the ServSwitch CX with IP offers you great flexibility in how it integrates into an existing network structure. The ServSwitch CX with IP is designed to reside either on an internal network, behind a firewall/router or alternatively with its own direct Internet connection. -
Page 41: Placing Servswitch Cx With Ip Behind A Router Or Firewall
ServSwitch CX with IP. Black Box cannot provide specific advice on how to configure your network devices and strongly recommend that such tasks are carried out by a qualified Addressing professional. - Page 42 To discover a DHCP-allocated IP address ® Once a DHCP server has allocated an IP address, you will need to know it in order to access the ServSwitch CX with IP via a network connection. To discover the allocated IP address: standard configuration menus 1 In network section of either the or the...
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Page 43: Placing Servswitch Cx With Ip Alongside The Firewall
Placing ServSwitch CX with IP alongside the firewall ® ServSwitch CX with IP is built from the ground-up to be secure. It employs a Security can be further improved by using the following suggestions: sophisticated 128bit public/private key system that has been rigorously analysed •... -
Page 44: Power Switching Configuration
Power switching configuration ® Power control sequences Power switch configuration comprises two main steps: Note: The settings given below are for the EPS-S8 power switch - other power switches may require different settings. Please refer to your power switch • Configure the serial port to the same speed as used by the POWER CONTROL documentation for details about codes required by other power switches. -
Page 45: The Kvmadmin Utility
The KVMADMIN utility ® Particularly useful for complex ServSwitch CX configurations and the control of remote installations, KVMADMIN is a powerful administration tool. KVMADMIN is based upon the successful VNC viewer and uses the same security system. Rather than a graphical interface usch as the standard viewer, KVMADMIN uses command line control to provide the following administration facilities: •... -
Page 46: Performing Upgrades
Windows-based server system. Upgrading ServSwitch CX models and SAMs The KVM Firmware Uploader utility is available from Black Box support and allows you to check the current revision of the ServSwitch CX unit firmware as well as every Server Access Module connected to it. - Page 47 ‘Unit Connected’ field. If these fields do not match then you may have an or partially upgraded code may have unpredictable results and may damage incorrect upgrade file, check with Black Box support before proceeding. your ServSwitch CX or computing equipment.
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Page 48: Upgrading Servswitch Cx With Ip Models
To upgrade ServSwitch CX with IP models 1 Download the latest firmware revision for the ServSwitch CX with IP from Black Box support and decompress the download file. View the decompressed files and make a note of the name and location of the .bin file that was part of the download file collection. -
Page 49: The Front Panel Controls
Operation ® The front panel controls button and numeric indicator ServSwitch CX models COMPUTER These items allow you to select any one of the ServSwitch CX server ports. As Computer button and User port mouse Power User button and you press the button, the adjacent number will increment to the next COMPUTER numeric indicator... -
Page 50: Local And Remote User Access
Local and remote user access ® Selecting a server Local users (directly connected) and remote users (via a ServSwitch CX Remote There are four main ways for local and remote users to select a specific server extender) gain access to the ServSwitch CX unit in exactly the same way. Global channel: users, linking via a special viewer, are handled in a different manner. - Page 51 To select a server using hotkeys Standard hotkeys ® Simultaneously press and hold The range of hotkey combinations are as follows: Note: The keys when pressed in combination are called Note: If your hotkeys have been changed, substitute them for ‘hotkeys’...
- Page 52 To select a server using the on-screen menu To select a server using mouse buttons ® 1 Select the on-screen menu in one of three ways: Note: This procedure works only with three-button or IntelliMouse devices and only if the ‘Mouse Switching’ option has been enabled by your administrator. •...
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Page 53: Logging In And Out
Logging in and out Selecting cascaded servers ® The ServSwitch CX features a straightforward security system that helps to The ServSwitch CX is not limited to sharing just sixteen or twenty four servers. prevent unauthorised access to some, or all connected servers. By joining numerous ServSwitch CX products together in a tree-like or cascade arrangement, it is possible for each user port to view many more servers. -
Page 54: The Reminder Banner
The reminder banner Routing status ® As many server screen layouts can appear very similar, the ServSwitch CX On occasions it may be useful to know which servers are being accessed, in provides a reminder banner option that indicates which server port you are which modes and by whom. -
Page 55: Power Switching (Via Configuration Menu)
Power switching (via configuration menu) User preferences and functions ® When used in conjunction with optional power switch boxes, the ServSwitch In addition to customising the reminder banner as described earlier, you can CX with IP allows you complete remote control over the connected servers. The also: primary function of the power switching option is to remotely power down and •... -
Page 56: Global User Access
Global user access ® Global users access the ServSwitch CX with IP using a viewer and a link. There are two types of viewer and two types of link, which can be used in any combination. viewer Network link SERVER ®... -
Page 57: Global User Access Via Vnc Viewer
Global user access via VNC viewer ® The VNC viewer is a compact application that runs on your IP-connected ‘global’ system and allows you to view and use the ServSwitch CX and its host server(s). VNC viewer is readily available from a number of different sources: •... -
Page 58: Global User Access Via Web Browser
Global user access via web browser ® You can use a standard Web browser (supported versions) to gain access to the ServSwitch CX with IP and its host server(s). As soon as you make contact with the ServSwitch CX with IP it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection. -
Page 59: Using The Viewer Window
Using the viewer window When using the viewer window ® The viewer window gives you the ability to view and control the ServSwitch What is the best screen resolution to use? CX with IP and its host server(s). Its operation is almost identical regardless of The best resolution for your server is one that is larger than the screen of the host whether you used the VNC viewer or your Web browser to display it. -
Page 60: Mouse Pointers
Mouse pointers Host selection ® Both viewers provide a double mouse cursor to help overcome any delays The Hosts button on the menu bar provides the quickest and most efficient way caused by slow connections. When you move your mouse you will see two to switch between host servers. -
Page 61: Auto Calibrate
Auto calibrate Re-synchronise mouse ® When you visit a host server for the very first time, your viewer needs to If you find that your local mouse pointer and that of the host are not correctly determine the optimum video and mouse settings for that particular server. The synchronised, use this feature to re-align their movements. -
Page 62: Controls
Controls ® When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode Mouse Control This mode is for fast network connections where the This option displays a mouse control dialog and is useful when the remote cursor response is sufficient to provide instant visual cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option. - Page 63 Keyboard Control Info ® This option displays a keyboard control dialog and is useful for sending keyboard When selected, this option displays an information dialog showing the current combinations (to the host) that are needed regularly or that are trapped by the logged on users, the current host, its video mode and its mouse motion details.
- Page 64 Video Settings ® This dialog provides access to all of the key video settings that determine image Using automatic configurations quality and link performance. • Every setting can be individually subjected to an automatic configuration (click the appropriate ‘Auto’ button) or can also be manually adjusted. •...
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Page 65: Access Via Dial Up (Modem Or Isdn) Link
Access via dial up (modem or ISDN) link If you need to enter a port number ® When you gain access via modem or ISDN link, the ServSwitch CX with IP Usually, when you make a network connection to the ServSwitch CX with IP uses standard network protocols to create a private two-device network. -
Page 66: Viewer Encryption Settings
Viewer encryption settings Supported web browsers ® The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four The following web browsers have been tested and found to work correctly with encryption options. The resulting actions of certain options depend upon how ServSwitch CX. -
Page 67: Further Information
Further information ® Troubleshooting This chapter contains a variety of information, including the following: • Getting assistance - see below Global network users are unable to contact the ServSwitch CX with IP • Troubleshooting - see right • Check that the correct address is being used by the remote users. •... -
Page 68: Appendix 1 - Configuration Menus
Appendix 1 – Configuration menus ® The ServSwitch CX configuration menus allow a range of settings to be made both to the installation as a whole and to parts of the system accessed by each user. To access the configuration menus 1 Select the on-screen main menu in one of three ways: •... -
Page 69: Functions
UPGRADE This option is used to resume standard mouse operation if it has ceased to routine available from Black Box. The resulting download file can be optionally operate, for instance, if it has been connected without rebooting the ServSwitch edited (using Microsoft Excel) and/or reloaded into the ServSwitch CX. This CX. -
Page 70: User Preferences
User Preferences ® SERVSWITCH CX The User Preferences are system operating User Preferences parameters that are independently selectable OSD Colour : SCHEME 1 for each user and affect only their screen. Reminder Banner : ENABLED Reminder Colour : BLUE/TRANS Screen Saver type : MOVING DOT Confirmation Box : ENABLED... -
Page 71: Global Preferences
Global Preferences ® Autoscan Mode Global preferences are available only to SERVSWITCH CX Settings: SCAN LIST, ACTIVE PCs, ALL PCs Global Preferences the Admin user and allow settings to be Mouse Switching : ENABLED The ServSwitch CX supports an autoscan mode that automatically scans made that affect all users attached to the Screen Saver : DISABLED... - Page 72 Global Preferences (continued) ® OSD Dwell Time RS Mouse Type Settings: 1, 2, 3, 5, 10 SECONDS Settings: INTELLIMOUSE, 2 BUTTON, 3 BUTTON After a successful server channel change the ServSwitch CX will display This setting controls the type of RS232 mouse that the ServSwitch CX reports a confirmation message for a few seconds.
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Page 73: Setup Options
Setup Options ® Setup options are available only to the SERVSWITCH CX Hotkeys Setup Options Admin user and consist of key settings that Settings: CRTL+ALT, CTRL+SHIFT, ALT+SHIFT, ALT GR, L+R ALT, L CTRL+ALT, Security : ENABLED are normally made only during the initial R CTRL+ALT, DISABLED Language : ENGLISH... - Page 74 Setup Options (continued) ® Automatic Logout Settings: DISABLED, ENABLED The ServSwitch CX enables you to restrict access to your servers on a login basis. If a user forgets to logout when they have finished accessing the ServSwitch CX then the user console may unintentionally be left with full access to all the servers.
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Page 75: Advanced Options
Determines which user port monitor should be interrogated to discover its and PSE508MA (not available in North America) power switches supplied by Black Box require a setting of 9600. capabilities. AUTO begins with the local user port and if it fails, it uses a set of default values. -
Page 76: Configure Ip Port
Configure IP port Unit Configuration ® This page provides access to SERVSWITCH CX Available only on ServSwitch CX with SERVSWITCH CX a selection of both basic and Unit Config Configuration IP models, the IP port configuration Hardware Rev 1 fundamental settings for the Unit Configuration menu allows you to determine Firmware... -
Page 77: Network Configuration
Network Configuration ® Net Mask This page allows you to configure the SERVSWITCH CX Network Config Also often called the ‘subnet-mask’, this value is used alongside the IP address various aspects of the IP port and its Mac Addr 00:0F:58:40:07:FE to help define a smaller collection (or subnet) of devices on a network. -
Page 78: Modem Configuration
Modem Configuration Reset Configuration ® This page allows you to configure the This option allows you to completely reset the IP portion of the ServSwitch CX SERVSWITCH CX COM1 serial port located at the rear of Modem Config with IP unit. Server IP 192.168.3.1 the ServSwitch CX with IP. -
Page 79: Clearing Ip Access Control
Clearing IP access control ® This option removes all entries from the IP access control feature within the ServSwitch CX with IP. What is IP access control? The IP access control feature (configurable by a remote admin user) allows certain network address ranges to be denied access to the ServSwitch CX with IP. -
Page 80: Appendix 2 - Configuration Pages Via Viewer
Appendix 2 - Configuration pages via viewer ® This section covers the configuration pages that are available to global admin users, using either the VNC viewer or the browser methods of access. To access the remote configuration pages global connection 1 Make a to the ServSwitch CX with IP unit and login as the... -
Page 81: User Accounts
User accounts ® To get here This page allows you to manage up to sixteen separate accounts. 1 Using VNC viewer or a browser, log on as the ‘admin’ user. The first of the sixteen accounts is the admin account and is the only account 2 Click the ‘Configure’... -
Page 82: Unit Configuration
Unit configuration ® To get here This page provides access to a selection of both basic and advanced settings 1 Using VNC viewer or a browser, log on as the ‘admin’ user. for the ServSwitch CX with IP. Many of the settings displayed here are also 2 Click the ‘Configure’... -
Page 83: Advanced Unit Configuration
Advanced unit configuration ® Click this button to display advanced options that do not normally require alteration. Mouse Latency Allowance This option is used during calibration to account for latency delays (caused as signals pass through a device) introduced by some KVM switches from alternative manufacturers. -
Page 84: Time & Date Configuration
Time & date configuration ® This page allows you to configure all aspects relating to time and date within the Timezone specifier ServSwitch CX with IP unit. Optionally enter a recognised timezone specifier related to the current position of the ServSwitch CX with IP unit. When an NTP server is used, the specifier will be used to provide the correct real time. -
Page 85: Network Configuration
Network configuration ® To get here This page allows you to configure the various aspects of the IP port and its 1 Using VNC viewer or a browser, log on as the ‘admin’ user. relationship with the local network. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Network configuration’... -
Page 86: Setting Ip Access Control
Setting IP access control ® To define a new IP access control entry The golden rule with this feature is ‘Include before you exclude’ or to put it 1 Click the Add button to display a popup dialog: another way ‘Arrange allowed addresses in the list before the denied addresses’. This is because the positions of entries in the list are vitally important. -
Page 87: Serial Port Configuration
Serial port configuration ® This page provides all access to settings concerned with the two serial ports (modem and power control) that are situated at the rear of the ServSwitch CX with IP unit. Modem port PPP Server IP Address / PPP Client IP Address When a user dials into the ServSwitch CX with IP via a modem or ISDN adapter, the ServSwitch CX with IP sets up a temporary two-device network using PPP (Point to Point Protocol). -
Page 88: Host Configuration
Host configuration ® This page provides the opportunity to configure various details for each of the To create a new host entry host systems that may be connected to the ServSwitch CX with IP via one or 1 Click one of the host entries to reveal a Host configuration dialog. more KVM switch units. -
Page 89: Port Direct
Port Direct ® Port Direct is totally transparent communication system that allows supporting devices to communicate with each other. Using the keyboard connections that link each device, Port Direct allows: • A controlling device to provide address details of the required port, the user’s name and access rights, mouse calibration and video mode information. -
Page 90: Logging And Status
Logging and status ® This screen provides various details about the user activity on the ServSwitch CX To copy and paste the log with IP unit. You can copy the information listed within the log and paste it into another application. -
Page 91: Appendix 3 - Vnc Viewer Connection Options
Appendix 3 - VNC viewer connection options ® Colour/Encoding When you are connecting to the ServSwitch CX with IP using the Auto select VNC viewer, a number of options When ticked, this option will are available. examine the speed of your connection to the ServSwitch CX Click here to with IP and apply the most suitable... -
Page 92: Inputs
Inputs ® Rate-limit mouse move events Enable all inputs When ticked, this feature reduces the mouse movement information that is sent When selected, allows keyboard, to the ServSwitch CX with IP and host system. This is useful for slow connections mouse and clipboard data to be and you will notice that the remote cursor will catch up with the local cursor transferred between server and... -
Page 93: Scaling
Scaling Misc ® No Scaling Shared connection (do not dis- No attempt is made to make the connect other viewers) screen image fit the viewer window. This option does not apply to You may need to scroll horizontally ServSwitch CX with IP connections. and/or vertically to view all parts of Full screen mode the screen image. -
Page 94: Identities
Identities Load / Save ® This feature helps your VNC Configuration File - Reload viewer to confirm that a Allows you to load a configuration revisited ServSwitch CX with IP is file saved from this, or another genuine and not another device viewer. -
Page 95: Appendix 4 - Vnc Viewer Window Options
Appendix 4 - VNC viewer window options ® Click the VNC icon in the top left corner of the viewer window (or press F8) to display the window options: Standard window control items Full screen Expands the VNC viewer window to fill the whole screen with no visible window edges or toolbar. -
Page 96: Encoding And Colour Level
Appendix 5 - Browser viewer options Inputs ® When you are connecting to View only (ignore mouse & keyboard) the ServSwitch CX with IP using When ticked, the viewer will not send keyboard a Web browser, a number of or mouse information to the ServSwitch CX options are available. -
Page 97: Appendix 6 - Addresses, Masks And Ports
192.168.142.22. The sending device would perform several calculations: The important parts of the whole number depend on where you are. If you were based in the same local area as Black Box in the US, there would be no point Sending Destination in dialling out of the US, or even out of the area. -
Page 98: Net Masks - The Binary Explanation
Net masks - the binary explanation ® To really understand the operation of a net mask it is necessary to delve deeper into the life blood of servers – binary; this is native digital, where everything is either a 1 (one) or 0 (zero), on or off, yes or no. previous page The net mask operation described on the is known as a ‘bit-wise... -
Page 99: Calculating The Mask For Ip Access Control
Calculating the mask for IP access control ® The IP access control function uses a standard IP address and a net mask The permissible mask values (for all octets) are as follows: notation to specify both single locations and ranges of addresses. In order to Mask octet Binary Number of addresses encompassed... -
Page 100: Ports
Black Box cannot provide specific advice on how to configure your network network. A key piece of information to help it do this is the port number: devices and strongly recommend that such tasks are carried out by a qualified professional. -
Page 101: Appendix 7 - Cable And Connector Specifications
Appendix 7 – Cable and connector specifications ® ServSwitch CX to power switch cable RS232 serial mouse to PS/2 converter cable pin mini-DIN 9pin D-type pin RJ9 9pin D-type female female female -12V Power switch to power switch daisy chain cable TXD (-12V) Female pin RJ9... -
Page 102: Multi-Head Synchronisation Cable
Multi-head synchronisation cable ® MASTER end SLAVE end 9pin D-type male 9pin D-type male Use this cable when two ServSwitch CX devices are being synchronised. MASTER end SLAVE end 9pin D-type male 9pin D-type male Use this cable when three ServSwitch CX devices are being synchronised. -
Page 103: Appendix 8 - Hotkey Sequence Codes
Appendix 8 – Hotkey sequence codes ® These codes are used when defining hotkey switching sequences (macros) for host servers and allow you to include almost any of the special keys on the keyboard. Permissible key presses Creating macro sequences Hot key macro sequences can be up to 256 characters long. -
Page 104: Appendix 9 - Supported Video Modes
Appendix 9 – Supported video modes ® The following video modes are supported and can be automatically configured by the ServSwitch CX units. If a recognised video mode cannot be found, the ServSwitch CX will gradually change some of the key parameters to discover whether a video lock can be achieved. -
Page 105: Safety Information
Safety information ® • For use in dry, oil free indoor environments only. • Both the ServSwitch CX and its power supply generate heat when in operation and will become warm to the touch. Do not enclose them or place them locations where air cannot circulate to cool the equipment. Do not operate the equipment in ambient temperatures exceeding 40 degrees Centigrade. -
Page 106: End User Licence Agreement
End user licence agreement ® Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER PLEASE READ THIS AGREEMENT CAREFULLY. THIS AGREEMENT CONCERNS INCLUDING LOST PROFITS OR SAVINGS ARISING OUT OF THE USE OF THE ENHANCED VNC VIEWER SOFTWARE (“the SOFTWARE”) FOR USE WITH THE SOFTWARE, THE SERVICE OR THE INFORMATION, RELIANCE ON THE DATA ServSwitch CX PRODUCT (“the PRODUCT”). -
Page 107: Radio Frequency Energy
Radio Frequency Energy ® A Category 5 (or better) twisted pair cable must be used to connect the units in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. All other interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. -
Page 108: Fcc Requirements For Telephone-Line Equipment
FCC requirements for telephone-line equipment Certification notice for equipment used in ® 1 The Federal Communications Commission (FCC) has established rules which Canada permit this device to be directly connected to the telephone network with The Canadian Department of Communications label identifies certified standardized jacks. -
Page 109: Normas Oficiales Mexicanas (Nom) Electrical Safety Statement
Normas Oficiales Mexicanas (NOM) electrical ® safety statement Instrucciones de seguridad 15 En caso de existir, una antena externa deberá ser localizada lejos de las 1 Todas las instrucciones de seguridad y operación deberán ser leídas antes de lineas de energia. que el aparato eléctrico sea operado. - Page 110 ® © 2007 Black Box Corporation All trademarks are acknowledged. Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 Documentation by: www.ctxd.com...
- Page 111 Index ® Colour level 90 Connector specifications 100 COM1 Controls Access Baud rate 74 Firewall 40 baud rate 86 viewer options 61 local setting 77 Firmware local and remote users 49 connection 13 Control menus via dial up link 64 remote setting 86 current version 81 COM2...
- Page 112 Hotkeys PPP client IP address 86 Screensaver ® changing 24 PPP server IP address 86 local setting 75 Keyboard codes Networking issues 39 selecting computers 50 Preferred encoding 90 Security sending 62 Network configuration 76,84 Hotkey sequences 88 Private enabling 24 Keyboard layout Network port codes and macros 102...
- Page 113 ® Unit Configuration 75,81 Unit name local setting 75 remote setting 81 Upgrade firmware 45 Username remote logon 56 User accounts 80 User list editing 25 User preferences 72 Use DHCP local setting 76 Video compensation 27 Video modes 103 Video settings 62 Viewer window 58 VNC port...
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Page 114: Blackbox Subsidiary Contact Details
BlackBox subsidiary contact details ® Country Web Site/Email Phone United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at +43 1 256 98 56 +43 1 256 98 56 support@black-box.at Belgium www.blackbox.be +32 2 725 85 50 +32 2 725 92 12 support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be Denmark...