NEED HELP? LEAVE THE TECH TO US LIVE 24/7 TABLE OF CONTENTS TECHNICAL SUPPORT 1.877.877.2269 CONTENTS SAFETY INFORMATION ....................................4 1. SPECIFICATIONS ......................................5 2. OVERVIEW ........................................6 2.1 INTRODUCTION ......................................6 2.1.1 DISPLAY MODES ........................................6 2.1.2 DVI AND VGA .........................................6 2.1.3 USB AND PS/2 FOR KEYBOARD/MOUSE/TOUCHSCREEN/TRACKBALL .....................6 2.1.4 TRANSPARENT USB 2.0 .....................................6 2.2 OPERATION ........................................
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: HEADLINE TECHNICAL SUPPORT 1.877.877.2269 OSD - CONSOLE - KEYBOARD ....................................38 OSD - CONSOLE - TOUCH SCREEN ..................................38 OSD - CONSOLE - MOUSE ......................................39 OSD - CONSOLE - FADE ......................................42 OSD - CONSOLE - MULTI MONITOR ..................................42 OSD - CONSOLE - BACKGROUND ...................................
1.877.877.2269 SAFETY INFORMATION WARNING: To avoid risk of electric shock do not open the device or remove any part of the casing. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com if the device requires servicing. Read this manual carefully before operating the device.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 1: SPECIFICATIONS TECHNICAL SUPPORT 1.877.877.2269 1. SPECIFICATIONS TABLE 1-1. SPECIFICATIONS SPECIFICATION DESCRIPTION Casing Desktop or 19", black (RAL 9005) Dimensions 1.7" H x 17.1" W x 9.2" D (4.4 x 43.6 x 23.4 cm) Weight 6.4 lb.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 2: OVERVIEW TECHNICAL SUPPORT 1.877.877.2269 2. OVERVIEW 2.1 INTRODUCTION The 4Site II represents the latest state-of-the-art technology in keyboard-video-mouse (KVM) switching. The key advantage of the 4Site II over conventional KVM switches is that it allows you to simultaneously display and manage four computers on a single console. It combines features of a high-end KVM switch and a digital multiviewer, scaling and converting videos at both inputs and output.
Use the serial (RS-232) or USB port for remote control and firmware updates. 2.2 WHAT’S INCLUDED Your package should include the following items. If anything is missing or damaged, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com (1) ServSwitch 4-Site II ...
1.877.877.2269 3. HARDWARE WARNING: To avoid risk of electric shock do not open the device or remove any part of the casing. Contact Black Box Technical Support at 877-877-2269 or info@blackbox.com if the device requires servicing. Read this manual carefully before putting the device into operation.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HARDWARE TECHNICAL SUPPORT 1.877.877.2269 TABLE 3-1. KVP4000A-R3 FRONT-PANEL COMPONENTS STATUS NUMBER IN FIGURE 3-1 COMPONENT DESCRIPTION When these LEDs light green, the corresponding channel On Green (computer port) has been selected and is available for keyboard and mouse access.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HARDWARE TECHNICAL SUPPORT 1.877.877.2269 Hardware Reset Press and hold buttons 3 and 4 simultaneously for 5 seconds to reset the unit completely (video + mouse + keyboard). Calling up OSD Press and hold Quad and PiP buttons simultaneously for 2 seconds to open the OSD menu.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 3: HARDWARE TECHNICAL SUPPORT 1.877.877.2269 TABLE 3-2. KVP4000A-R3 BACK-PANEL COMPONENTS NUMBER IN FIGURE 3-2 COMPONENT DESCRIPTION Power port Plug for enclosed power cable Connect external speakers or headphones to the 3.5-mm analog stereo jack or digital Audio ports cinch connector.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 4. INSTALLATION STEP 1: PLACING THE 4SITE II SWITCH To reduce the need for long cables, place the 4Site II as close as possible to its video sources. By default, 4Site II is delivered as desktop version.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 STEP 4: CONNECTING VIDEO SOURCES/COMPUTERS 4a. Switch off the computer and disconnect the keyboard, monitor, and mouse. 4b. Connect the keyboard and mouse ports of 4Site II to the computer ports either with a single USB cable or via the PS/2 interface (using a Y cable) up to 16.4 feet (5 meters).
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 STEP 6: POWERING ON THE SYSTEM 6a. Switch on the 4Site II with the power switch on the rear panel. All front panel LEDs light up briefly indicating that the 4Site II is ready for operation.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 4: INSTALLATION TECHNICAL SUPPORT 1.877.877.2269 A variety of device options are available to connect to the 4Site II for audio output NOTE: Powered speakers or headphones can also be connected directly to the 4Site II, eliminating the need for an amplifier. 1.877.877.2269 BLACKBOX.COM...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 5. ON-SCREEN DISPLAY (OSD) 5.1 OSD OVERVIEW OSD menu options SYSTEM HOTKEY Multiple Hotkey/Double-Click Hotkey HOTMOUSE Hotmouse Recognition, Hotmouse Timeout OSD POSITION Position of OSD window OSD LANGUAGE German/English/Spanish SECURITY...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD menu options (continued) VIDEO INPUT STATUS Display computers’ video input resolutions DVI/VGA Choose input signal: DVI/VGA - DVI - VGA CROPPING Crop the display of video sources BRIGHTNESS Set brightness of analog input signal CONTRAST...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 2. The OSD pops up in the center of the screen (on top of the video image). 2. Press Hotkey + O on your computer keyboard. HK + O 3.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - SYSTEM - HOTKEY HOTKEY Navigate with the arrow keys in the SYSTEM menu to the entry HOTKEY and press the ENTER/SELECT key to open the HOTKEY window. Two different hotkey modes are available: ...
Navigate with the arrow keys in the SYSTEM menu to the entry HOTMOUSE and press ENTER/SELECT to open the HOTMOUSE window. Hotmouse is an exclusive function that comes with Black Box 4Site II. It works with your standard mouse or trackball.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - SYSTEM - OSD POSITION OSD POSITION Navigate with the arrow keys in the SYSTEM menu to the entry OSD POSITION and press ENTER/SELECT to open the OSD POSITION window.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - SYSTEM - SECURITY SECURITY LEVELS Navigate with the arrow keys in the SYSTEM menu to the entry SECURITY and press ENTER/SELECT to open the SECURITY window. The SECURITY feature allows you to reduce the functional range of 4Site II.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 SECURITY LEVEL 0 This is the default setting of 4Site II. All settings are allowed and all functions are enabled. SECURITY LEVEL 8 Security level 8 allows you to work only on one channel (computer) in a predefined display mode (Quad, Fullscreen or PiP mode).
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 SECURITY LEVEL 3 Security level 3 has the following additional settings in the OSD: SYSTEM OSD LANGUAGE VIDEO BRIGHTNESS / CONTRAST / HORIZ POSITION / VERT POSITION SCREEN WIDTH / PHASE DEVICE 1-4...
OSD - SYSTEM - CONTROL CONTROL Navigate with the arrow keys in the SYSTEM menu to the entry CONTROL. Press ENTER/SELECT to open the CONTROL window. Black Box devices can be controlled via DCP (Device Control Protocol), an XML-based protocol). 1.877.877.2269 BLACKBOX.COM...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 There are two DCP modes: DCP control, which allows external control of the display mode. DCP synchronize, which keeps several 4Site II devices in the same display mode. ...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 DCP synchronize Use this mode to keep several 4Site II devices in the same mode. Every change in settings initiated in the first 4Site II by hotkeys, hotmouse, front-panel buttons or a controlling devices synchronizes the modes of all connected devices via DCP messages.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 To synchronize, 4Site II 1 sends every change in settings as a DCP message via the serial Y to the RX input of 4Site II 2. 4Site II 2 adopts the settings and sends a DCP message via TX output over the Y cable to the RX input of 4Site II 3.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 START Sets the mode in which the device should boot. This feature allows you to define the start configuration, i.e. the display mode (Fullscreen, Quad, PiP, or Test Pattern), active channel, and PiP settings which 4Site II uses after a reset or when the system is powered up.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 PiP Display Mode Select the option TRIPLE to show 3 additional screens in PiP Mode. Select SINGLE to display only one other screen. If SINGLE is selected, use the option PiP CHANNEL to define which channel should appear in the single window.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Triple tile: The size of the main image and the PiP images is optimized so that the main image and the PiP images are shown as large as possible without overlapping.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Single direct: One channel is selected to be displayed as permanent full image (active channel). Only the PiP can be switched. Press front-panel buttons 1, 2, 3, or 4 to switch the full image. Single scan: Within a PiP image, the three other video sources are displayed one after the other;...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - MODE - CURRENT/START - TEST PATTERN TEST PATTERN Navigate with the arrow keys in the MODE menu to the entry TEST PATTERN. Press ENTER/SELECT to open the TEST PATTERN window.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - CONFIGURATION - BACKUP/RECALL BACKUP Navigate with the arrow keys in the CONFIGURATION menu to the entry BACKUP. Press ENTER/SELECT to open the BACKUP window. This function saves the current device settings, including the start mode set in MODE START.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - CONFIGURATION - FACTORY RESET FACTORY RESET Navigate with the arrow keys in the CONFIGURATION menu to the Factory Reset. Press ENTER/SELECT to open the DEFAULTS window. Use this function to reset the current settings of 4Site II to the factory default configuration.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 CONSOLE VIDEO OUTPUT = auto PRESENTATION = In presentation mode, the console mouse and hotkey will not open any OSD windows on the monitor (only ‘Hotkey + O’ for opening the top OSD window is deactivated separately) KEYBOARD = English...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - CONSOLE - VIDEO OUTPUT VIDEO OUTPUT Navigate with the arrow keys in the CONSOLE menu to the entry VIDEO OUTPUT. Press ENTER/SELECT to open the VIDEO OUTPUT window. Use the VIDEO OUTPUT menu to choose an output resolution supported by your monitor.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - CONSOLE - KEYBOARD KEYBOARD Navigate with the arrow keys in the CONSOLE menu to the entry KEYBOARD. Press ENTER/SELECT to open the KEYBOARD window. Set the keyboard layout to the desired language, English, Deutsch (German), Español (Spanish), Français (French), Italiano (Italian), or Japanese.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Calibration After connecting a new touch screen, the touch screen should be calibrated manually, if it is not factory calibrated. Manual calibration is necessary when the coordinates of the area touched on the screen are not sufficiently close to the coordinates on the display.
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When using relative mouse positioning, check the configuration of the computers connected to ensure that mouse acceleration is switched off and mouse scaling is set to 1:1. For guides on how to change mouse acceleration and scaling, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 CROSS CHANNEL SWITCHING With the feature “cross channel switching” enabled, the mouse can be moved outside the borders of the active channel. A device mouse cursor is displayed and an inactive channel can be activated by a left click into the channel window.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - CONSOLE - FADE FADE Use the arrow keys to navigate in the CONSOLE menu to the entry FADE and press ENTER/SELECT to open the FADE window. Fade Through Black is an elegant visual effect for presentations: When switching channels or display modes, the previous image fades to black, and the next image is faded in smoothly.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Example: If a computer with quad-head graphics card is connected to 4Site II, and keyboard and mouse are connected to channel 1, you must assign console “channel 1”...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - CONSOLE - EDID EDID (display of monitor data) Use arrow keys to navigate in the CONSOLE menu to the entry EDID and press ENTER/SELECT to open the EDID window. Use the EDID command to read and display monitor data (manufacturer, monitor name, serial number etc.) from the monitor’s EDID memory.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - VIDEO - INPUT STATUS INPUT STATUS (Display Video Formats) Use arrow keys to navigate in the VIDEO menu to the entry INPUT STATUS and press ENTER/SELECT to open the INPUT STATUS window. Resolutions at the four video inputs are shown under INPUT STATUS.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Go to “Select input signal” and define which video signal (VGA or DVI) is to be displayed. If the setting “DVI/VGA” is selected, 4Site II will first check the digital input.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - VIDEO - BRIGHTNESS/CONTRAST BRIGHTNESS – CONTRAST (with analog input only) Use arrow keys to navigate in the VIDEO menu to the entry BRIGHTNESS or CONTRAST and press ENTER/SELECT to open the BRIGHTNESS or CONTRAST window.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - VIDEO - HORIZONTAL AND VERTICAL POSITION HORIZ/VERT POSITION (horizontal/vertical position of computer screen) (with analog input only) Use arrow keys to navigate in the VIDEO menu to the entry HORIZ POSITION or VERT POSITION and press ENTER/SELECT to open the HORIZ POSITION or VERT POSITION window.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Normally, screen width (number of horizontal pixels) is defined by the VESA standard. If the screen appears blurred, change this setting to improve screen quality. PHASE (with analog input only) Use arrow keys to navigate in VIDEO menu to the PHASE line and press ENTER/SELECT to open the PHASE window.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 PiP mode for wide-screen monitors If you use a wide-screen monitor (for example with an aspect ratio of 16:10) and the active channel does not have a wide-screen aspect ratio (e.g.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - COMPUTER - CHANNEL MAPPING CHANNEL MAPPING Use arrow keys to navigate in the COMPUTER menu to the entry CHANNEL MAPPING and press ENTER/SELECT to open the CHANNEL MAPPING window.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - COMPUTER - AUDIO AUDIO Use arrow keys to navigate in the COMPUTER menu to the entry AUDIO and press ENTER/SELECT to open the AUDIO window. “Enable audio output”: To enable or disable the audio output, activate or deactivate the checkbox “Enable audio output.”...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - COMPUTER - NAME 1-4 NAME 1-4 Use arrow keys to navigate in the COMPUTER menu to the entry NAME 1-4 and press ENTER/SELECT to open the NAME 1-4 window. Use the section NAME to assign a name to each of the four windows displayed when HOTMOUSE is in use.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - COMPUTER - KEYBOARD KEYBOARD Use the arrow keys to navigate in the COMPUTER menu to the entry KEYBOARD and press ENTER/SELECT to open the KEYBOARD window. Use this display feature to identify which keyboard type (USB, PC1, PC2, or PC3) has been recognized at which computer port.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Interfaces USB: Enable the interfaces over which data can be transmitted to the positioning devices. The interface best suited for the connected device is then automatically chosen.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 OSD - COMPUTER - RESET PS/2 - EDID/DDC RESET PS/2 Use arrow keys to navigate in the COMPUTER menu to the entry RESET PS/2 and press ENTER/SELECT to open the RESET PS/2 window. Use arrow keys left-arrow and right-arrow, or “+”...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Select a video mode for the channel using the arrow keys. Press ENTER/SELECT to confirm selection. Two freely selectable video modes can be programmed in the input EDID visible to the connected computer at the input port. We recommend programming the preferred video modes for the connected signal source.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 4Site II also uses these entries to distinguish between confusable analog input video signals. The following groups of analog input signals are difficult to distinguish automatically: WUXGA 1920x1200 60 Hz UXGA 1600x1200 60Hz UXGA 1600x1200 60Hz with reduced blanking...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Alternatively, the display EDID data can be copied to the inputs: An overview of the contents of the display EDID is seen above. It has the following write options: WRITE TO INPUT 1 write the monitor EDID to input 1...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Status display of the transparent USB 2.0 switch. Connections from USB port to computer are shown OFF: Port is not switched to a computer. A USB device may be connected, but it is not switched to a computer. Computer (1-4): Port is switched to one of the computers.
Use arrow keys to navigate in the HELP menu to the desired line and press ENTER/SELECT to open the corresponding window. HELP > ABOUT displays the current revision levels hardware and firmware. HELP > HOTKEY provides a guide to hotkey shortcuts. HELP > CONTACT window contains information on how to contact Black Box support. 1.877.877.2269 BLACKBOX.COM...
Hotmouse Hotmouse is an exclusive function offered by Black Box 4Site II. It works with your standard mouse or trackball and touch screens. Similar to using hotkeys on your keyboard, Hotmouse is a quick and comfortable way to operate 4Site II simply with your standard mouse, trackball, or touch screen.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 HOTMOUSE CURSOR IN FULLSCREEN MODE/QUAD MODE Hotmouse Cursor in fullscreen mode When you activate the hotmouse cursor in Fullscreen mode, PiP images of the other channels are temporarily displayed to allow you to switch to another channel.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 HOTMOUSE CURSOR IN PIP MODE Change active channel Enable Hotmouse Cursor. Move the Hotmouse Cursor to the PiP-image of the channel you wish to activate and press the left mouse button. NOTE: When the Hotmouse Cursor moves over a PiP-image, its appearance changes (arrows, channel number).
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Scaling PiP images up Scaling PiP images down HOTMOUSE MENU - ACTIVATING/OPERATING Hotmouse Menu - ACTIVATING Activate Hotmouse Cursor and press the right mouse button to open the Hotmouse Menu. The Hotmouse Menu can also be opened via Hotkey: The Hotmouse Menu can also be opened via touch screen: tap the screen twice, and leave your finger pressed on the touchscreen after the second tap (tap –...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Hotmouse Menu - OPERATING The Hotmouse Menu allows you to carry out switching operations and to enter PiP settings by mouse click (left mouse button). Click Help on the Hotmouse Menu for information on the individual symbols.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 HOTMOUSE MENU - MODES The individual modes can be set as follows: Hotmouse Menu - QUAD MODE Use the mouse to navigate to a channel in the Hotmouse Menu and click the left mouse button to activate it. You can also switch to a different mode with the left mouse button.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Hotmouse Menu – PIP MODE Use the mouse to navigate to a channel in the Hotmouse Menu and click the left mouse button to activate it. Change position and size of PiP images, and PiP zoom.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 CHAPTER 5: ON-SCREEN DISPLAY (OSD) TECHNICAL SUPPORT 1.877.877.2269 Single fixed: One selected PiP image is permanently displayed. Single direct: Press the front panel buttons 1, 2, 3, or 4 to directly select the PiP channel you want. Single dual: The left half of the first channel is displayed at full size next to the left half of the second channel.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: KEYBOARD COMMANDS TECHNICAL SUPPORT 1.877.877.2269 APPENDIX A. KEYBOARD COMMANDS 4Site II supports two types of hotkeys: “multiple keys” and “double-click.” By default, 4Site II is set to “multiple keys.” Use the OSD menu to choose the hotkey type and keys.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX A: KEYBOARD COMMANDS TECHNICAL SUPPORT 1.877.877.2269 Other commands HK + O = Open OSD HK + U = Directly open OSD USB Device 1-4 HK + V = Safe output mode HK + I = Directly open OSD PiP menu (In the background display mode switches to PiP as long as menu is open) HK + M = Open/Close the Hotmouse HK + ±...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: DEVICE CONFIGURATION PROGRAM TECHNICAL SUPPORT 1.877.877.2269 APPENDIX B. DEVICE CONFIGURATION PROGRAM Installation of Device Configuration Program (CONFDEV) The Device Configuration Program allows you to remotely operate the OSD of 4Site II on an external Windows computer via serial connection.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: DEVICE CONFIGURATION PROGRAM TECHNICAL SUPPORT 1.877.877.2269 Settings Click the “device configuration” button to open the SETTINGS window. It allows you to set the font size for the OSD window, log parameters, and the COM port 4Site II is connected to.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX B: DEVICE CONFIGURATION PROGRAM TECHNICAL SUPPORT 1.877.877.2269 UPLOADING A BACKGROUND IMAGE A background image can be uploaded to the 4Site II and will be displayed behind windows when in Win Mode. To upload an image to the 4Site II , use the ConfDev menu DEVICE >...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX C: FIRMWARE UPDATE TECHNICAL SUPPORT 1.877.877.2269 APPENDIX C. FIRMWARE UPDATE To execute a firmware update, you need: a computer with serial or USB port the serial cable (RJ-45-DB9 adapter + RJ-45 CAT5 cable) or a USB cable (USB-A/USB-B) ...
This adapter is connected to your external serial control device (e.g. computer). To the adapter any CAT5 cable can be connected. The CAT5 cable again is connected to the RJ-45 port of 4Site II. The adapter (plus a standard CAT5 cable [in green]) is included with 4Site II. Serial cable = Black Box adapter + standard CAT5 cable 1.877.877.2269...
DCP-XML permits remote control of 4Site II by a computer or other devices using the RS-232 serial port of 4Site II. To connect to this port, use the serial cable (Black Box RJ-45-DB9 adapter + standard RJ-45 CAT5 cable). DCP is an XML-based protocol. (Device Control Protocol). Using DCP, all important settings of the 4Site II can be queried and changed.
NOTE: If your USB touch screen does not feature one of the controllers listed above or does not work with a digitizer touch screen interface, contact Black Box Technical Support at 877-877-2269 or info@blackbox.com to determine compatibility. NOTE: New multitouch screen systems are compatible with the newly defined digitizer touch screen interface. Generally these can be used.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX G: SUPPORTED VIDEO INPUT/OUTPUT TECHNICAL SUPPORT 1.877.877.2269 APPENDIX G. SUPPORTED VIDEO INPUT/OUTPUT VIDEO INPUT (Display Video Formats) Mode Resolution Sync polarity Refresh rate Set in EDID VESA/CEA Standard analog digital* 640x350 640x400 720x400...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX G: SUPPORTED VIDEO INPUT/OUTPUT TECHNICAL SUPPORT 1.877.877.2269 VIDEO OUTPUT (Display Video Formats) The table lists all video formats supported by 4Site II at the output port. Mode Horizontal Vertical Hz SVGA SVGA SVGA...
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX H: CASCADING TECHNICAL SUPPORT 1.877.877.2269 APPENDIX H. CASCADING CASCADING multiple 4Site II units - more than 4 video sources on a single display 4Site II can be cascaded in order to display more than 4 video sources simultaneously on a single display. In this master-slave-system, any 4Site II can be used as master or slave.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX I: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 APPENDIX I: REGULATORY INFORMATION I.1 FCC CLASS A STATEMENT This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
NEED HELP? LEAVE THE TECH TO US LIVE 24/7 APPENDIX I: REGULATORY INFORMATION TECHNICAL SUPPORT 1.877.877.2269 I.2 NOM STATEMENT 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3.
J.1 DISCLAIMER Black Box Corporation shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting from any errors in the product information or specifications set forth in this document and Black Box Corporation may revise this document at any time without notice.
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 1.877.877.2269 BLACKBOX.COM...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 1.877.877.2269 BLACKBOX.COM...
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NEED HELP? LEAVE THE TECH TO US LIVE 24/7 NOTES TECHNICAL SUPPORT 1.877.877.2269 1.877.877.2269 BLACKBOX.COM...