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HP EliteBook 740 G1 Maintenance And Service Manual

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HP EliteBook 740 G1 Notebook PC
HP EliteBook 840 G1 Notebook PC
HP ZBook 14 Mobile Workstation
HP EliteBook 750 G1 Notebook PC
HP EliteBook 850 G1 Notebook PC
Maintenance and Service Guide

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  Summary of Contents for HP EliteBook 740 G1

  • Page 1 HP EliteBook 740 G1 Notebook PC HP EliteBook 840 G1 Notebook PC HP ZBook 14 Mobile Workstation HP EliteBook 750 G1 Notebook PC HP EliteBook 850 G1 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts,"...
  • Page 4 Important Notice about Customer Self-Repair Parts...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice...
  • Page 7: Table Of Contents

    Service tag ................................18 3 Illustrated parts catalog ..........................20 Computer major components ..........................20 Display assembly subcomponents ........................27 HP EliteBook 740/840/ZBook 14 models ..................27 HP EliteBook 750/850 models ......................29 Mass storage devices ............................30 Plastics Kit ................................32 Miscellaneous parts .............................
  • Page 8 6 Removal and replacement procedures for Authorized Service Provider parts ........... 69 Component replacement procedures ......................... 69 Display panel (non-touch) ........................ 69 Base enclosure ..........................73 Base enclosure (HP EliteBook 840/HP ZBook14 models) ..........73 Base enclosure (HP EliteBook 850 models) ..............76 Fan ..............................79 Card reader board ..........................80 VGA/USB board ..........................
  • Page 9 Using HP PC Hardware Diagnostics (UEFI) (select models only) ..............110 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........110 8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ..........111 Using Computer Setup ............................111 Starting Computer Setup ........................
  • Page 10 11 Backup and recovery in Windows 7 ......................128 Creating recovery media and backups ......................128 Guidelines ............................128 Creating recovery media with HP Recovery Disc Creator ............... 128 Creating recovery media ....................129 Backing up your information ......................129 Performing a system recovery ..........................
  • Page 11 14 Statement of Volatility ..........................143 HP Sure Start ..............................144 Non-volatile memory usage ..........................145 Questions and answers ............................. 146 15 Power cord set requirements ........................148 Requirements for all countries ......................... 148 Requirements for specific countries and regions ..................... 148 16 Recycling ..............................
  • Page 13: Product Description

    Product description Category Description HP ZBook EliteBook EliteBook 740/840 750/850 HP EliteBook 740 G1 Notebook PC √ Product Name HP EliteBook 840 G1 Notebook PC √ HP ZBook 14 Mobile Workstation √ HP EliteBook 750 G1 Notebook PC √ HP EliteBook 850 G1 Notebook PC √...
  • Page 14 Category Description HP ZBook EliteBook EliteBook 740/840 750/850 Supports hybrid (switchable) graphics Panel All display assemblies include two or three wireless local area √ √ network (WLAN) antenna cables and two wireless wide area network (WWAN) antenna cables (35.6-cm) 14.0-in LED, HD, AntiGlare (AG), SVA (1366×768), 200 nits display with and without webcam (35.6-cm) 14.0-in LED, HD+, AG, SVA (1920×1080), 250 nits...
  • Page 15 Category Description HP ZBook EliteBook EliteBook 740/840 750/850 Primary storage Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and √ √ √ 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Supports the following hard drives: √ √...
  • Page 16 Secured by subscriber identity module (SIM, user-accessible behind battery) Support for the following WWAN formats: ● HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module ● HP lt4112 LTE/HSPA+ Mobile Broadband Module ● HP hs3110 HSPA+ Mobile Broadband Module Supports no WWAN option...
  • Page 17 √ Supports two-way scroll √ √ √ On/off button √ √ √ Power requirements Supports the following HP Smart AC adapters: ● 65-W HP Smart AC adapter √ √ √ ● 65-W HP Slim Smart AC adapter √ √ √...
  • Page 18 Windows 8 Emerging Market 64-bit ● Windows 7 Home Premium 64- and 32-bit (available with any Windows 7 HP operating system except Asia-Pacific countries and regions and the People's Republic of China) ● Windows 7 Professional 64- and 32-bit (available with any...
  • Page 19 Category Description HP ZBook EliteBook EliteBook 740/840 750/850 ● Microsoft WHQL ● SuSE Linux Enterprise (SLED) 64-bit Service Pack 2 Web-only support: √ √ √ ● Windows 8.1 Professional 64 ● Windows 8.1 Enterprise 64 ● Windows 8.1 Multi-Language 64 ●...
  • Page 20: External Component Identification

    To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides in Windows 8, select the HP Support Assistant app on the...
  • Page 21: Top

    Component Description Start screen, select My computer, and then select User guides. TO access the user guides in Windows 7, select Start > Help and Support > User Guides. TouchPad Component Description Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. Left pointing stick button Functions like the left button on an external mouse.
  • Page 22: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux). ● Off: The computer is off (Windows) or in Hibernation (Linux). Caps lock light On: Caps lock is on. ●...
  • Page 23: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 24: Keys

    Component Description In the left pane, click System, and then click Power Management in the right pane. Speakers (2) Produce sound. Wireless button Turns the wireless feature on or off but does not establish a wireless connection. Volume mute button Mutes and restores speaker sound.
  • Page 25: Front

    ● Off: The battery is fully charged. ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Front...
  • Page 26: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 27: Right

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides: Windows 8: Select the HP Support Assistant app on the Start screen, select My computer, and then select User guides. Windows 7: Select Start > Help and Support > User Guides.
  • Page 28: Bottom

    If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Service cover release latch Releases the service cover on the computer.
  • Page 29 If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Bottom...
  • Page 30: Service Tag

    Component Description Service cover release latch Releases the service cover on the computer. Service cover release lock Locks the service cover. Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
  • Page 31 Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product. Part number/Product number (p/n) This number provides specific information about the product’s hardware components.
  • Page 32: Illustrated Parts Catalog

    Illustrated parts catalog Computer major components Chapter 3 Illustrated parts catalog...
  • Page 33 Display assembly subcomponents on page Touch screen display assemblies are only spared as whole units. Display assembly, 14-inch, HD+, for use in HP EliteBook 740/840 models 737735-001 Display assembly, 14-inch, HD+, for use in HP ZBook 14 models...
  • Page 34 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws) 730793-001 (13) For use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics 730962-001 (14) For use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics...
  • Page 35 Item Component Spare part number ● Intel Core i7-4600U processor for use with models without the Windows 8 operating system for 730810-001 use in EliteBook 750/850 models ● Intel Core i7-4600U processor for use with the Windows 8 Professional operating system for use 747074-001 in ZBook 14 models ●...
  • Page 36 Item Component Spare part number ● Intel Core i5-4300U processor for use with the Windows 8 Professional operating system for use 730804-601 in EliteBook 740/840 and 750/850 models ● Intel Core i5-4300U processor for use with the Windows 8 Standard operating system for use in 730804-501 EliteBook 740/840 andv 750/850 models ●...
  • Page 37 Item Component Spare part number System board for use in models with UMA graphics: ● Intel Core i7-4600U processor for use with the Windows 8 Professional operating system 730809-601 ● Intel Core i7-4600U processor for use with the Windows 8 Standard operating system 730809-501 ●...
  • Page 38 752240-001 256-GB, Self-encrypting drive (SED) 731194-001 256-GB, Self-encrypting drive (SED), OPAL 766013-001 256-GB 766643-001 256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 780090-001 256-GB, Self-encrypting drive (SED), locked 799300-001 256-GB, locked, SMSG 800584-001 240-GB 732680-001...
  • Page 39: Display Assembly Subcomponents

    Item Component Spare part number For use only on HP EliteBook 750 models with a touch screen 784479-001 For use only on HP EliteBook 850 models; for RCTO 745310-001 Display assembly subcomponents HP EliteBook 740/840/ZBook 14 models Item Component Spare part number...
  • Page 40 Item Component Spare part number For use on HP ZBook 14 models 730953-001 Webcam 730542-001 Microphone module (not illustrated) 730795-001 Antenna cables and transceivers (WLAN and WWAN) 730947-001 Display panel cable (includes webcam/microphone module cable) 730954-001 (35.6-cm) 14.0-in, LED, AntiGlare display panel: HD, SVA (1366×768), 200 nits...
  • Page 41: Hp Elitebook 750/850 Models

    HP EliteBook 750/850 models Item Component Spare part number Display bezel For use in HP EliteBook 850 models 730814-001 For use in HP EliteBook 750 models 784478-001 Webcam 730542-001 Microphone module (not illustrated) 730795-001 (39.6-cm) 15.6-in, LED, AntiGlare display panel: FHD, SVA (1920×1080) 200 nits...
  • Page 42: Mass Storage Devices

    Item Component Spare part number Display Hinge Kit (includes left and right hinges and hinge covers): 730819-001 Display enclosure (includes 4 transceivers with antennas) 730811-001 Mass storage devices Item Description Spare part number Hard Drive Hardware Kit, includes bracket 730793-001 Hard drive (does not include hard drive bracket or screws): 1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models) 766644-001...
  • Page 43 752240-001 256-GB, Self-encrypting drive (SED) 731194-001 256-GB, Self-encrypting drive (SED), OPAL 766013-001 256-GB 766643-001 256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 780090-001 256-GB, Self-encrypting drive (SED), locked 799300-001 256-GB, locked, SMSG 800584-001 240-GB 732680-001...
  • Page 44: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit for use only on HP EliteBook 740/840 models 730958-001 Plastics Kit for use only on HP ZBook 14 models 739558-001 Plastics Kit for use only on HP EliteBook 750/850 models 730802-001...
  • Page 45: Miscellaneous Parts

    65-W HP Smart AC travel adapter (non-PFC) 693716-001 65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001 65-W HP Smart AC adapter (RC/V, EM, 3-wire) for use in India and the People’s Republic of China 693710-001 Power cord (3-pin, black, 1.83-m): For use in Argentina...
  • Page 46 USB, laser 674318-001 Screw Kit 730797-001 Cases Professional top load case 705621-001 Top load case 679921-001 HP Business Slim Top Load Case 718549-001 HP Business Top Load Case 718550-001 Display Port to HDMI adapter 617450-001 Chapter 3 Illustrated parts catalog...
  • Page 47: Sequential Part Number Listing

    Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician recommended N = Non-user replaceable Spare part Description number flag 490371-001 Power cord for use on all computer models in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use on all computer models in Australia (3-pin, black, 1.83-m) 490371-021...
  • Page 48 4-GB memory module (PC3L, 12800, 1600-MHz) 693374-001 8-GB memory module (PC3L, 12800, 1600-MHz) 693710-001 65-W HP Smart AC adapter (RC/V, EM, 3-wire) for use in India and the People’s Republic of China 693711-001 65-W HP Smart AC adapter (non-PFC, 3-wire) 693712-001...
  • Page 49 Spare part Description number flag 730794-081 Keyboard with pointing stick for use in Denmark (includes keyboard cable and pointing stick cable) 730794-091 Keyboard with pointing stick for use in Norway (includes keyboard cable and pointing stick cable) 730794-131 Keyboard with pointing stick for use in Portugal (includes keyboard cable and pointing stick cable) 730794-141 Keyboard with pointing stick for use in Turkey (includes keyboard cable and pointing stick cable) 730794-151...
  • Page 50 730801-001 Display panel cable for use only on HP EliteBook 750/850 models 730802-001 Plastics Kit for use only on HP EliteBook 850 models (includes SD card insert, RJ-45 door, fingerprint reader insert, and RJ-45 spring) 730803-001 System board with UMA graphics and an Intel Core i5-4300U processor for use in models without the...
  • Page 51 Fingerprint reader assembly for use in HP EliteBook 750/850 models (includes cable, bracket, and insulator) 730819-001 Display Hinge Kit for use only on HP EliteBook 750/850 models (includes left and right hinges and hinge covers) 730820-001 VGA/USB board for use in HP EliteBook 750/850 models...
  • Page 52 Description number flag 730962-001 Heat sink for use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics (includes replacement thermal material) 730963-001 Heat sink for use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics (includes...
  • Page 53 Raw display panel, (35.6-cm) 14.0-in LED, FHD, AG, SVA (1920×1080), 300 nits 737660-001 Display Hinge Kit for use only on HP ZBook 14 models (includes left and right hinges and hinge covers) 737735-001 Display assembly, 14-inch, HD+, for use in HP EliteBook 740/840 models...
  • Page 54 743008-001 Solid-state drive, 32-GB (includes hard drive bracket and screws) 744483-001 Solid-state drive, 128-GB (includes hard drive bracket and screws); for use only in HP EliteBook 15 models 745310-001 Service cover for use only on HP EliteBook 850 models; for RCTO 745311-001 Service cover for use only on HP EliteBook 840/HP ZBook 14 models;...
  • Page 55 1-TB, 5400-rpm hard drive, locked (does not include hard drive bracket or screws) 765809-001 Base enclosure for use only on HP EliteBook 740/840 models (includes RJ-45 door with spring) 765810-001 Base enclosure for use only on HP ZBook 14 models...
  • Page 56 Spare part Description number flag 776476-001 1-TB, 5400-rpm hard drive, locked, for use in EliteBook 740/840 models (does not include hard drive bracket or screws) 776626-001 Hard drive, 500-GB, 5400-rpm, 7-mm, locked (SGT)(for use in EliteBook 740/840 and ZBook 14 models) 778957-001 System board with discrete graphics and an Intel Core i5-4210U processor for use in ZBook 14 models without the Windows 8 operating system...
  • Page 57 784451-001 Display bezel for use in HP EliteBook 740 models 784452-001 Service cover for use only on HP EliteBook 740 models with a touch screen 784478-001 Display bezel for use in HP EliteBook 750 models 784479-001 Service cover for use only on HP EliteBook 750 models with a touch screen 786035-001 Solid-state drive, 120-GB, M.2 (for use only in HP EliteBook 750/850)
  • Page 58 Spare part Description number flag 799300-001 Solid-state drive, 256-GB, Self-encrypting drive (SED), locked 800584-001 Solid-state drive, 256-GB, locked, SMSG Chapter 3 Illustrated parts catalog...
  • Page 59: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 60: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 61: Packaging And Transporting Guidelines

    Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V...
  • Page 62 ● Avoid contact with pins, leads, or circuitry. ● Turn off power and input signals before inserting or removing connectors or test equipment. Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ●...
  • Page 63: Removal And Replacement Procedures For Customer Self-Repair Parts

    Service cover Description Spare part number Service cover for use only on HP EliteBook 840 models with a touch screen 766324-001 Service cover for use only on HP EliteBook 740 models with a touch screen 784452-001 Service cover for use only on HP EliteBook 840/HP ZBook 14 models; RCTO...
  • Page 64 Slide the service cover toward the front of the computer (4) and lift (5) to remove the service cover. Reverse the removal procedures to install the service cover. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 65: Battery

    Battery Description Spare part number 6-cell, 60-Wh, 2.7-Ah (for use in EliteBook 740/840 and ZBook 14 models) 719796-001 3-cell, 50-Wh, 4.5-Ah 717376-001 3-cell, 24-Wh, 2.4-Ah 717375-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or screws. Description Spare part number 1-TB, 7200-rpm (for use in EliteBook 740/840 and ZBook 14 models) 766644-001 1-TB, 5400-rpm, 2.5-inch 676521-001 1-TB, 5400-rpm hard drive, locked, for use in EliteBook 740/840 models (does not include hard drive 776476-001 bracket or screws) 1-TB, 5400-rpm, locked...
  • Page 67 Loosen the 4 hard drive screws (1). Slide the hard drive (2) forward, and then remove it (3). If it is necessary to disassemble the hard drive, perform the following steps: Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.
  • Page 68: Solid-State Drive (Ssd)

    752240-001 256-GB, Self-encrypting drive (SED), SSD 731194-001 256-GB, Self-encrypting drive (SED), OPAL 766013-001 256-GB 766643-001 256-GB, locked (for use only in HP EliteBook 740/840 and ZBook 14 models) 780090-001 256-GB, Self-encrypting drive (SED), locked 799300-001 256-GB, locked, SMSG 800584-001 240-GB...
  • Page 69 Slide the drive away to remove it from the socket (2). Reverse this procedure to install the solid-state drive. Component replacement procedures...
  • Page 70: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 665733-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 71: Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers > click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 72 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 73: Wwan Module

    WWAN module NOTE: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP lt4111 LTE/EV-DO/HSPA+ Mobile Broadband Module 704030-001 HP lt4112 LTE/HSPA+ Gobi 4G Module 704031-001 HP hs3110 HSPA+ Mobile Broadband Module 723895-001 Before removing the WWAN module, follow these steps: Turn off the computer.
  • Page 74 Remove the WWAN module (3) by pulling the module away from the slot. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
  • Page 75: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 710661-001 Intel Dual Band Wireless-N 7260AN 802.11 a/b/g/n 2x2 WiFi + BT4.0 717381-001 Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi + BT4.0 717382-001 Broadcom BCM943228HMB 802.11abgn 2x2 Wi-Fi + BT 4.0 Combo Adapter 697316-001...
  • Page 76 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.
  • Page 77: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard, backlit, with pointing stick 731179-xx1 Keyboard with pointing stick; no backlight 730794-xx1 Before removing the keyboard, follow these steps: Turn off the computer.
  • Page 78 Lift the rear edge of the keyboard upward. NOTE: The backlight cable is present only on HP EliteBook 850 models. To remove the keyboard from HP EliteBook 840/HP ZBook14 models: Swing the keyboard up and forward (1) until it rests upside down on the palm rest.
  • Page 79 Remove the keyboard (4). To remove the keyboard from HP EliteBook 850 models: Swing the keyboard up and forward (1) until it rests upside down on the palm rest. Disconnect the main keyboard cable from the zero insertion force (ZIF) connector (2) on the system board.
  • Page 80 Remove the keyboard (5). Reverse this procedure to install the keyboard. Chapter 5 Removal and replacement procedures for Customer Self-Repair parts...
  • Page 81: Removal And Replacement Procedures For Authorized Service Provider Parts

    Display panel (non-touch) NOTE: HP EliteBook 840 models offer both touch and non-touch displays. Non-touch displays are spared at the subcomponent level only. Touch displays are only spared as a whole (touch display components are not spared). In non-touch models, you can remove the raw display panel with the display assembly still connected to the computer.
  • Page 82 Description Spare part number (39.6-cm) 15.6-in LED, FHD, AG, SVA (1920×1080), 200 nits 733685-001 Webcam module 730542-001 Microphone module 730795-001 Before removing the display assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 83 Lift and rotate the panel onto the computer (2). On the back of the display panel, lift the tape that secures the display cable to the display panel (1), and the disconnect the display cable from the panel (2). Component replacement procedures...
  • Page 84 Lift the display panel from the display enclosure. If it is necessary to replace the webcam/microphone module: Release the tape that secures the webcam cable to the module (1). Disconnect the cable (2) from the module. CAUTION: Handle the module with caution. The module has a thin profile and is susceptible to damage when not handled carefully.
  • Page 85: Base Enclosure

    Base enclosure Base enclosure removal procedures for HP EliteBook 840/HP ZBook 14 models and HP EliteBook 15 models are in separated in the following sections. Base enclosure (HP EliteBook 840/HP ZBook14 models) Description Spare part number Base enclosure for use only on HP EliteBook 740/840 models...
  • Page 86 Remove the seven rubber screw covers from the screws outside of the service cover. NOTE: The eight screws outside of the service cover also have rubber covers. Remove the 16 Torx T8M2.5×5.0 screws that secure the base enclosure to the computer. Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the six Phillips PM2.0×5.0 broadhead screws (2) inside the battery bay that secure the base enclosure to the computer.
  • Page 87 Lift the base enclosure off the computer. Reverse this procedure to install the base enclosure. Component replacement procedures...
  • Page 88: Base Enclosure (Hp Elitebook 850 Models)

    Base enclosure for use only on HP EliteBook 750/850 models (includes RJ-45 door with spring) 730813-001 Base enclosure for use only on HP EliteBook 750/850 models, ESD (includes RJ-45 door with spring) 765811-001 Before removing the base enclosure, follow these steps: Turn off the computer.
  • Page 89 Remove the seven rubber screw covers from the screws outside of the service cover. Remove the 21 Torx T8M2.5×5.0 screws that secure the base enclosure to the computer. Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the five Phillips PM2.0×5.0 broadhead screws (2) inside the battery bay that secure the base enclosure to the computer.
  • Page 90 Lift the base enclosure off the computer. Reverse this procedure to install the base enclosure. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 91: Fan

    Description Spare part number Fan (includes cable) 730792-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 92: Card Reader Board

    Card reader board Description Spare part number Card reader board for use in HP EliteBook 740/840/HP ZBook 14 models 730955-001 Card reader board for use in HP EliteBook 750/850 models 730821-001 Before removing the card reader board, follow these steps: Turn off the computer.
  • Page 93: Vga/Usb Board

    Reverse this procedure to install the card reader board. VGA/USB board Description Spare part number VGA/USB board for use in HP EliteBook 740/840/HP ZBook 14 models 730966-001 VGA/USB board for use in HP EliteBook 750/850 models 730820-001 Before removing the VGA/USB board, follow these steps: Turn off the computer.
  • Page 94: Heat Sink

    The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on HP EliteBook 740/840/HP ZBook 14 models with discrete graphics 730962-001 For use only on HP EliteBook 740/840/HP ZBook 14 models with UMA graphics...
  • Page 95 Keyboard (see Keyboard on page Base enclosure (see Base enclosure on page Remove the heat sink: NOTE: Step 2 applies to computer models equipped with a graphics subsystem with discrete memory. See step 3 for heat sink removal information for computer models equipped with a graphics subsystem with UMA memory.
  • Page 96 Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive Philllips screws (1) – (4) that secure the heat sink to the system board, and then remove the heat sink (5). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and the system board components, it may be necessary to move the heat sink from side to side to detach it.
  • Page 97 UMA models: Thermal paste is used on the system board component (1) and on the heat sink area (2) that services it. Reverse this procedure to install the heat sink. Component replacement procedures...
  • Page 98: Power Button Board

    Power button board Description Spare part number Power button board for use in HP EliteBook 740/840/HP ZBook 14 models 730959-001 Power button board for use in HP EliteBook 750/850 models 730822-001 Before removing the power button board, follow these steps: Turn off the computer.
  • Page 99 Slide the power toward the inside of the top cover, and then lift it off the top cover (3). Reverse this procedure to install the power button board. Component replacement procedures...
  • Page 100: Fingerprint Reader Assembly

    Fingerprint reader assembly Description Spare part number Fingerprint reader assembly for use in HP EliteBook 740/840/HP ZBook 14 models (includes cable, 730956-001 bracket, and insulator) Fingerprint reader assembly for use in HP EliteBook 750/850 models (includes cable, bracket, and 730817-001...
  • Page 101 Slide the bracket from atop the fingerprint reader board (2), and the remove the fingerprint reader board (3) from the computer. Reverse this procedure to install the fingerprint reader assembly. Component replacement procedures...
  • Page 102: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board for use in models with discrete graphics: Intel Core i7-4600U processor for use with the Windows 8 Professional operating system in EliteBook 750/850 730810-601 models Intel Core i7-4600U processor for use with the Windows 8 Standard operating system in EliteBook 750/850 models...
  • Page 103 Description Spare part number Intel Core i5-4300U processor for use with the Windows 8 Professional operating system in EliteBook 750/850 730804-601 models Intel Core i5-4300U processor for use with the Windows 8 Standard operating system in EliteBook 750/850 models 730804-501 Intel Core i5-4300U processor for use with models without the Windows 8 operating system in EliteBook 750/850 730804-001 models...
  • Page 104 Description Spare part number Intel Core i7-4510U processor for use with the Windows 8 Standard operating system 778966-501 Intel Core i7-4510U processor for use with models without the Windows 8 operating system 778966-601 Intel Core i7-4500U processor for use with the Windows 8 Professional operating system 756766-001 Intel Core i7-4500U processor for use with the Windows 8 Standard operating system 756766-501...
  • Page 105 Keyboard (see Keyboard on page Base enclosure (see Base enclosure on page When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Memory modules (see Memory module on page ●...
  • Page 106 Note the routing location of the antenna cables (7) when removing them. Remove the three Phillips PM2.5×5.0 screws that secure the system board to the top cover. Lift the left side of the system board (1). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts...
  • Page 107 Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. Component replacement procedures...
  • Page 108: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly (includes cable) 730798-001 Before removing the speaker assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 109 Remove the speaker assembly (2) from the top cover. Reverse this procedure to install the speaker assembly. Component replacement procedures...
  • Page 110: Display Assembly

    Display assembly NOTE: HP EliteBook 840 models offer both touch and non-touch displays. Non-touch displays are spared at the subcomponent level only. Touch displays are only spared as a whole (touch display components are not spared). In non-touch models, you can remove the raw display panel with the display assembly still connected to the computer.
  • Page 111 Release the wireless antenna cables (2) from the routing channel attached to the system board. Remove the four Torx TM2.5×6.0 screws (1) that secure the display panel to the computer. Rotate the display hinges upward to an angle (2) until the top cover is free for removal. Separate the display from the top cover (3).
  • Page 112 Remove the bezel from the display assembly (4). The display bezel is available using spare part number 730952-001 for HP EliteBook 840 models, 784451-001 for HP EliteBook 740 models, 730953-001 for HP ZBook 14 models, 730814-001 for HP EliteBook 850 models, and 784478-001 for HP EliteBook 750 models.
  • Page 113 Lift the tape that secures the display cable to the display panel (1), and the disconnect the display cable from the panel (2). Component replacement procedures 101...
  • Page 114 Lift the display panel from the display enclosure. If you need to replace the webcam/microphone module: The webcam is available using spare part number 730542-001. The microphone module is available using spare part number 730795-001. Release the tape that secures the webcam cable to the module (1). Disconnect the cable (2) from the module.
  • Page 115 If you need to remove the display hinges, remove the six broadhead Phillips PM 2.0×2.0 screws (1), and then lift the hinges from the display enclosure (2). Display hinges are available using spare part number 730957-001 for HP EliteBook 740/840 models, 737660-001 for HP ZBook 14 models, and 730819-001 for HP EliteBook 750/850 models.
  • Page 116 The antenna cables and transceivers are included in the Cable Kits, spare part numbers 730947-001 (for use only on HP EliteBook 740/840/HP ZBook 14 models) and 736678-001 (for use only on HP EliteBook 750/850 models). Reverse this procedure to reassemble and install the display assembly.
  • Page 117: Computer Setup (Bios), Multiboot, And System Diagnostics In Windows 8

    Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 118: Restoring Factory Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 119: Downloading A Bios Update

    After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. HP Sure Start Select Intel-based 2013 HP Business Notebook PCs offer HP Sure Start, which provides hardware-based assurance of the following: Using Computer Setup 107...
  • Page 120: Using Multiboot

    ● HP-approved firmware is running on the HP Embedded Controller (EC) – EC Options in BIOS found under “BIOS Integrity Checking” ● An HP-approved BIOS is running on the host processor HP Sure Start verifies the integrity of critical, non-executable platform data residing in the main flash and provides selfhealing mechanisms to restore any code or critical platform data that has been lost or is corrupted within the flash.
  • Page 121: Dynamically Choosing A Boot Device Using The F9 Prompt

    Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter. To move the device up in the boot order, use a pointing device to click the up arrow, or press the key.
  • Page 122 To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...
  • Page 123 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 124 To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – 112 Chapter 8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7...
  • Page 125 After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. HP Sure Start Select Intel-based 2013 HP Business Notebook PCs offer HP Sure Start, which provides hardware-based assurance of the following: Using Computer Setup 113...
  • Page 126 ● HP-approved firmware is running on the HP Embedded Controller (EC) – EC Options in BIOS found under “BIOS Integrity Checking” ● An HP-approved BIOS is running on the host processor HP Sure Start verifies the integrity of critical, non-executable platform data residing in the main flash and provides selfhealing mechanisms to restore any code or critical platform data that has been lost or is corrupted within the flash.
  • Page 127 Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter. To move the device up in the boot order, use a pointing device to click the up arrow, or press the key.
  • Page 128 To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...
  • Page 129: Computer Setup (Bios) And Advanced System Diagnostics In Suse Linux

    Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
  • Page 130 Use the key and the arrow keys to select Menu > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
  • Page 131: Determining The Bios Version

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 132: Downloading A Bios Update

    Select Intel-based 2013 HP Business Notebook PCs offer HP Sure Start, which provides hardware-based assurance of the following: ● HP-approved firmware is running on the HP Embedded Controller (EC) – EC Options in BIOS found under “BIOS Integrity Checking” ●...
  • Page 133 Using HP PC Hardware Diagnostics (UEFI) (select models only) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.
  • Page 134 Go to http://www.hp.com. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: Click Support & Drivers, and then click the Drivers & Software tab. Enter the product name in the text box, and then click Search.
  • Page 135: Backing Up Your Information

    For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
  • Page 136: Performing A System Recovery

    NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. 124 Chapter 10 Backup and recovery in Windows 8...
  • Page 137: Using F11 Recovery Tools

    Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: If possible, back up all personal files. If possible, check for the presence of the HP Recovery partition: From the Start screen, type C, and then select Computer. NOTE:...
  • Page 138: Using Windows Refresh For Quick And Easy Recovery

    During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See HP Support Assistant for instructions on reinstalling traditional applications. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.
  • Page 139: Using Hp Software Setup

    Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup, and select Apps.
  • Page 140: Creating Recovery Media And Backups

    11 Backup and recovery in Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps.
  • Page 141: Creating Recovery Media

    HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications.
  • Page 142 To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
  • Page 143 CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.
  • Page 144: Using Windows 7 Operating System Media

    Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 145 After the repair is completed: Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Performing a system recovery 133...
  • Page 146: Backup And Recovery In Suse Linux

    Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your computer includes tools provided by HP to help you safeguard your information and retrieve it if ever needed.
  • Page 147: Remove Everything And Reinstall Sled

    Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup. To restore the computer using the HP Factory Image, you must first create the recovery ISO file and then burn it to an optical disc.
  • Page 148 Press while the computer boots. – or – Press and hold as you press the power button. Select System Recovery and follow the on-screen instructions. 136 Chapter 12 Backup and Recovery in SUSE Linux...
  • Page 149: Specifications

    -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Computer specifications–HP EliteBook 840/HP ZBook 14 models 137...
  • Page 150: Computer Specifications–Hp Elitebook 850 Models

    Computer specifications–HP EliteBook 850 models Metric U.S. Dimensions Width 37.6 cm 14.78 in Depth 25.4 cm 9.98 in Height 2.2 cm 0.85 in Weight Equipped with 3-cell (24 Whr) battery, UIMA graphics, one 1.97 kg 4.35 lbs memory module, WLAN module, and solid-state drive Equipped with 3-cell (50 Whr) battery, UIMA graphics, one 2.09 kg...
  • Page 151: Cm (14.0-In) Hd+ Sva Display Specifications

    Metric U.S. Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Refresh Rate 60 Hz Surface Treatment Anti-glare Pixel resolution Format HD (1366 x 768) Configuration RGB stripe LCD Mode 101 PPI Interface eDP 1.2 (1 lane) Viewing angle SVA 40/40/15/30 (Left/Right/Down/Up) 35.6-cm (14.0-in) HD+ SVA display specifications Metric U.S.
  • Page 152: Cm (15.6-In) Hd Sva Display Specifications

    35.6-cm (14.0-in) HD+ SVA display specifications Metric U.S. Dimensions Height 20.6 cm 8.09 in Width 32.1 cm 12.6 in Depth 0.36 cm 0.14 in Diagonal 35.6 cm 14.0 in Weight 0.75 lb (340 g) (max) Contrast ratio 300:1 (typical) Brightness 300 nits (typical) Refresh Rate 60 Hz...
  • Page 153: Hard Drive Specifications

    Metric U.S. Configuration RGB stripe LCD Mode 125 PPI Interface eDP 1.2 (1 lane) Viewing angle SVA 40/40/15/30 (Left/Right/Down/Up) 39.6-cm (15.6-in) FHD SVA display specifications Metric U.S. Dimensions Height 20.6 cm 8.09 in Width 32.1 cm 12.6 in Depth 0.36 cm 0.14 in Diagonal 39.6 cm...
  • Page 154: Solid-State Drive Specifications

    1-TB* 500-GB* 320-GB* Interface type SATA SATA SATA Transfer rate Synchronous (maximum) Synchronous (maximum) 300 MB/s (Drive Capability) Security ATA security Seek times (typical read, including setting) Single track 3 ms 1.5ms/3 ms 1.5 ms Average (read/write) 13 ms 11 ms/13 ms 11 ms Maximum 24 ms...
  • Page 155: Statement Of Volatility

    The steps below will remove personal data from the notebook PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps are disclosed in the Maintenance & Service Guides available for HP PC products available on the product support pages at www.hp.com.
  • Page 156 Remove and retain the storage drive or clear the contents of the drive. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
  • Page 157: Non-Volatile Memory Usage

    Code is updated when the writing data to this accessible) mouse, & system BIOS is updated. memory and is available battery on the HP website. Writing management). data to this ROM in an inappropriate manner can render the PC non- functional. DIMM Serial...
  • Page 158: Questions And Answers

    Fingerprint Reader 512kByte Stores By enrolling in HP Only a digitally signed Flash fingerprint ProtectTools Security application can make the templates.
  • Page 159 The Firmware Hub does contain the BIOS program and is writable. A utility is required to perform the write function. In some PC systems, the Firmware Hub for System BIOS is a flash memory chip so that updates can be written by the customer. Is this true for these BIOS chips? Yes, they are flash memory chips.
  • Page 160: Power Cord Set Requirements

    15 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 161 Country/region Accredited agency Applicable note number Sweden SEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 162 Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 163 Index power 11 display enclosure, spare part AC adapter, spare part numbers 33, right pointing stick 9 numbers 28, 30, 39 36, 42 right TouchPad 9 display hinge AC adapter/battery light 13 Windows button 12 removal 103 accessory battery connector, spare part numbers 28, 30, 39, identifying 16 cables, service considerations 47...
  • Page 164 22, 39, 40, memory module power lights 10, 13 41, 82 identifying 16, 17 power requirements, product HP Recovery Disc Creator, using product description 2 description 5 removal 59 processor HP Recovery partition spare part numbers 22, 36, 59...
  • Page 165 external media cards 4 Rubber Kit, spare part numbers 26, system board flash cache 3 removal 90 graphics 1 spare part numbers 22, 38, 39, hard drive 3 42, 43, 44, 45, 90 Screw Kit, spare part numbers 34, keyboard 5 memory module 2 SD card insert 32 tools required 47...
  • Page 166 Windows 8 operating system DVD Windows button, identifying 12 Windows Startup Repair, using 130 wireless antenna removal 103 spare part numbers 28, 29, 104 Wireless Antenna Kit, spare part numbers 104 wireless antennas, identifying 8 wireless light 10, 13 wireless, product description 4 WLAN antennas, identifying 8 WLAN module removal 63...