HP EliteBook 745 G2 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. EliteBook 745 G2
  6. Maintenance and service manual
HP EliteBook 745 G2 Maintenance And Service Manual

HP EliteBook 745 G2 Maintenance And Service Manual

Notebook pc
Hide thumbs Also See for EliteBook 745 G2:
Table of Contents

Advertisement

Quick Links

HP EliteBook 745 G2 Notebook PC
HP EliteBook 755 G2 Notebook PC
Maintenance and Service Guide

Advertisement

Table of Contents
loading

Related Manuals for HP EliteBook 745 G2

Summary of Contents for HP EliteBook 745 G2

  • Page 1 HP EliteBook 745 G2 Notebook PC HP EliteBook 755 G2 Notebook PC Maintenance and Service Guide...
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Removal and replacement procedures for Customer Self-Repair parts on page 47 for details. Accessing parts described in Removal and replacement procedures for Authorized Service Provider parts on page 63 can damage the computer or void your warranty.
  • Page 4 Important Notice about Customer Self-Repair Parts ENWW...
  • Page 5 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 6 Safety warning notice ENWW...

  • Page 7: Table Of Contents

    Service Label ................................ 20 3 Illustrated parts catalog ..........................21 Computer major components ..........................22 Display assembly subcomponents ........................26 HP EliteBook 745 models ........................26 HP EliteBook 755 models ........................28 Mass storage devices ............................30 Plastics Kit ................................31 Miscellaneous parts .............................
  • Page 8 Display panel (non-touch) ........................ 63 RTC battery ............................67 Internal base enclosure ........................68 Internal base enclosure (HP EliteBook 745 models) ............. 68 Internal base enclosure (HP EliteBook 755 models) ............. 71 Fan ..............................74 Card reader board ..........................75 VGA/USB board ..........................
  • Page 9 Using HP PC Hardware Diagnostics (UEFI) (select models only) ..............104 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........105 8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ..........107 Using Computer Setup ............................107 Starting Computer Setup ........................
  • Page 10 11 Backup and recovery in Windows 7 ......................123 Creating recovery media and backups ......................123 Guidelines ............................124 Creating recovery media with HP Recovery Disc Creator ............... 124 Creating recovery media ....................124 Backing up your information ......................124 Performing a system recovery ..........................
  • Page 11 14 Statement of Volatility ..........................145 Non-volatile memory usage ..........................146 Questions and answers ............................. 149 Using HP Sure Start (select models only) ......................150 15 Power cord set requirements ........................151 Requirements for all countries ......................... 151 Requirements for specific countries and regions ..................... 152 16 Recycling ..............................
  • Page 12 ENWW...

  • Page 13: Product Description

    AMD UMA Graphics - with shared video memory √ √ Support dual-display ports through the dock UMA configurations support 3 independent displays when on the HP 2013 UltraSlim Docking Station Panel All display assemblies include two wireless local area network (WLAN) √...
  • Page 14 Category Description HP EliteBook HP EliteBook Memory Two customer-accessible/upgradable memory module slots with the √ √ following specifications: DDR3L PC3L-12800 (1600 MHz) SODIMMs Supports dual channel memory Supports 16384 MB of system RAM in the following configurations: ● 16384 MB (8192 MB×2) ●...
  • Page 15 Two world-wide/5-band WWAN antennas built into display assembly Secured by subscriber identity module (SIM, user-accessible behind battery) Support for the following WWAN formats: ● HP lt4211 LTE/EV-DO/HSPA+ 4G Mobile Broadband Module ● HP lt4112 LTE/HSPA+ 4G Mobile Broadband Module ● HP hs3110 HSPA+ Mobile Broadband Module...
  • Page 16 √ √ On/off button √ √ Power requirements Supports the following HP Smart AC adapters: ● 65 W HP Smart AC adapter (select models only) √ √ ● 45 W HP Smart AC adapter (select models only) √ √ ●...
  • Page 17 People's Republic of China) ● Windows 7 Home Premium 64 and 32 (available with any Windows 7 HP operating system except Asia-Pacific countries and regions and the People's Republic of China) ● Windows 7 Professional 64 and 32 (available with any Windows 7 Professional or Windows 8.1 Professional downgrade except Asia-...
  • Page 18 Category Description HP EliteBook HP EliteBook Certified: √ √ ● Microsoft® WHQL Web-only support: √ √ ● Windows 8.1 Enterprise 64 ● Windows 7 Enterprise 64 and 32 Serviceability End user replaceable parts: √ √ ● AC adapter ● Battery ●...

  • Page 19: External Component Identification

    External component identification Display Component Description WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLAN). WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide area networks (WWAN).

  • Page 20: Top

    Webcam (select models only) Records video and captures still photographs. For information on using the webcam: Windows 8.1: On the Start screen, select the HP Support Assistant app. Windows 7: Select Start > All Programs > Communication and Chat >HP WebCam.
  • Page 21 Component Description Right pointing stick button Functions like the right button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. ENWW...

  • Page 22: Lights

    Lights Component Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. Caps lock light On: Caps lock is on. TouchPad light ● On: The TouchPad is off. ●...

  • Page 23: Buttons, Speakers, And Fingerprint Reader (Select Models Only)

    Buttons, speakers, and fingerprint reader (select models only) Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 24 Component Description Wireless button Turns the wireless feature on or off but does not establish a wireless connection. Volume mute button Mutes and restores speaker sound. Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 25: Keys

    Keys Component Description (Windows only) Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the key. Windows key Windows 8.1: Returns you to the Start screen from an open app or the Windows desktop.

  • Page 26: Front

    ● Off: The battery is fully charged. Hard drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Chapter 2 External component identification ENWW...

  • Page 27: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 28: Right

    Right Component Description Audio-out (headphone) jack/Audio-in Produces sound when connected to optional powered stereo (microphone) jack speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.

  • Page 29: Bottom

    Windows 8.1: On the Start screen, select the HP Support Assistant app. Other operating systems: Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
  • Page 30 Component Description Service door release lock Locks service door. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 31 Windows 8.1: On the Start screen, select the HP Support Assistant app. Other operating systems: Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

  • Page 32: Service Label

    Service Label When ordering parts or requesting information, provide the computer serial number and model number provided on the label. It is necessary to remove the battery to obtain these numbers. See Battery on page 49 for battery removal instructions. Item Component Description...

  • Page 33: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. ENWW...

  • Page 34: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog ENWW...
  • Page 35 Display assembly subcomponents on page Touch screen display assemblies are only spared as whole units. 15 in, FHD,AG SVA, slim for use in HP EliteBook 755 models 774990-001 14 in, FHD, UWVA, slim, for use in HP EliteBook 745 models...
  • Page 36 180 GB, SATA III 768803-001 128 GB, SATA III 768802-001 (13) Heat sink (includes replacement thermal material): For use only on HP EliteBook 745 models 768790-001 For use only on HP EliteBook 755 models 773959-001 (14) Memory modules (PC3L, 12800, 1600 MHz):...
  • Page 37 HP hs3110 HSPA+ Mobile Broadband Module 748599-001 (18) Internal base enclosure (includes RJ-45 door with spring) For use only on HP EliteBook 745 models 779684-001 For use only on HP EliteBook 755 models 779688-001 Rubber Kit (not illustrated; includes rubber screw covers):...

  • Page 38: Display Assembly Subcomponents

    Display assembly subcomponents HP EliteBook 745 models Item Component Spare part number Display bezel: 768808-001 Webcam 777326-001 Microphone module (not illustrated) 730795-001 Antenna kit (includes cables and transceivers for WLAN and WWAN) 780080-001 Display panel cable (includes webcam/microphone module cable) 730954-001 (35.6 cm) 14.0 in, LED, AntiGlare display panel:...
  • Page 39 Item Component Spare part number FHD, SVA (1920×1080) 300 nits (cd/m ), slim 768811-001 Display Hinge Kit (includes left and right hinges and hinge covers) 730957-001 Left and right hinges Left and right hinge covers Display enclosure 779682-001 ENWW Display assembly subcomponents...

  • Page 40: Hp Elitebook 755 Models

    HP EliteBook 755 models Item Component Spare part number Display bezel 773963-001 Webcam 777326-001 Microphone module (not illustrated) 730795-001 (39.6 cm) 15.6 in, LED, AntiGlare display panel: 777834-001 HD AG SVA 45% CG 200 nits (cd/m ) eDP 1.2 flat (1366x768) FHD AG SVA 60% CG 300 nits (cd/m ) eDP 1.2 slim (1920x1080)
  • Page 41 Item Component Spare part number Left and right hinge covers Display enclosure 779686-001 ENWW Display assembly subcomponents...

  • Page 42: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard Drive Hardware Kit, includes bracket 730793-001 Hard drive (does not include hard drive bracket or screws): 2.5 in HDD, SATA, 9.5 mm (does not include the hard drive bracket or screws) 1 TB, 7200 rpm 766644-001 2.5 in HDD, SATA, 7 mm (does not include the hard drive bracket or screws)

  • Page 43: Plastics Kit

    Plastics Kit Item Description Spare part number Plastics Kit for use only on HP EliteBook 745 models 730958-001 Plastics Kit for use only on HP EliteBook 755 models 730802-001 SD card insert, illustrated Fingerprint reader insert RJ-45 spring RJ-45 door...

  • Page 44: Miscellaneous Parts

    45 W HP Smart AC adapter (non-PFC, RC 2 prong), for use in HP EliteBook 755 models 742437-001 65 W HP Smart AC travel adapter (non-PFC) 693716-001 65 W HP Smart AC adapter (RC/V, EM) for use in India and the People’s Republic of China 693710-001 Power cord (3-pin, black, 1.83 m): For use in Argentina...

  • Page 45: Sequential Part Number Listing

    Component Spare part number For use in Thailand 755530-201 For use in the United Kingdom and Singapore 755530-031 Power cord 2-pin, black, 1.0 m, for use in Japan 762689-291 Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician recommended N = Non-user replaceable IMPORTANT:...
  • Page 46 4 GB memory module (PC3L, 12800, 1600 MHz) 693374-001 8 GB memory module (PC3L, 12800, 1600 MHz) 693710-001 65 W HP Smart AC adapter (RC/V, EM) for use in India and the People’s Republic of China 693716-001 65 W HP Smart AC travel adapter (non-PFC) 703267-001...
  • Page 47 1 TB, 7200 rpm, 9.5 mm hard drive (does not include hard drive bracket or screws) 768790-001 Heat sink for use only on HP EliteBook 745 models (includes replacement thermal material) 768791-001 Card reader board for use in HP EliteBook 745 models...
  • Page 48 773963-001 Display bezel for use only on HP EliteBook 755 models 774990-001 Display assembly, 15 in, FHD, for use in HP EliteBook 755 models 776474-001 Keyboard with pointing stick for use in the United States (includes keyboard cable and pointing...
  • Page 49 Spare part Description number flag 776474-BB1 Keyboard with pointing stick for use in Israel (includes keyboard cable and pointing stick cable) 776474-BG1 Keyboard with pointing stick for use in Switzerland (includes keyboard cable and pointing stick cable) 776474-D61 Keyboard with pointing stick for use in India (includes keyboard cable and pointing stick cable) 776474-DB1 Keyboard with pointing stick for use in Canada (includes keyboard cable and pointing stick cable) 776474-DD1...
  • Page 50 779683-001 Top cover for use only on HP EliteBook 745 models (includes TouchPad) 779684-001 Internal base enclosure for use only on HP EliteBook 745 models (includes RJ-45 door with spring) 779686-001 Display enclosure for use in HP EliteBook 755 models...
  • Page 51 Spare part Description number flag 802541-0C1 System board with AMD A6-7050B G2 processor for use in computer models without the Windows 8.1 operating system (Gold Conversion Kit) 802541-501 System board with AMD A6-7050B G2 processor for use with the Windows 8.1 Standard operating system (Gold) 802541-5C1 System board with AMD A6-7050B G2 processor for use with the Windows 8.1 Standard operating...
  • Page 52 Chapter 3 Illustrated parts catalog ENWW...

  • Page 53: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 54: Drive Handling

    Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 55 CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V...

  • Page 56: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 57 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 58 Chapter 4 Removal and replacement procedures preliminary requirements ENWW...

  • Page 59: Removal And Replacement Procedures For Customer Self-Repair Parts

    Customer Self-Repair is supported in your location. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 60 Remove the service door: Slide the service door release latch (1), remove the screw (if the optional screw is being used) (2), and then slide the release latch again (3) to release the service door. NOTE: If you do not want to use the optional screw, you can store it inside the service door. Slide the service door toward the front of the computer (4) and lift (5) to remove the service door.

  • Page 61: Battery

    Battery Description Spare part number 3-cell, 50-Wh, 4.5-Ah 717376-001 3-cell, 24-Wh, 2.4-Ah 717375-001 Before disassembling the computer, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 62: Hard Drive

    Hard drive Description Spare part number 2.5 in HDD, SATA, 9.5 mm (does not include the hard drive bracket or screws) 1 TB, 7200 rpm, 9.5 mm 766644-001 2.5 in HDD, SATA, 7 mm (does not include the hard drive bracket or screws) 500 GB, 7200 rpm, 7 mm, SED 703268-001 500 GB, 7200 rpm, 7 mm...
  • Page 63 Loosen the 4 hard drive screws (1). Slide the hard drive (2) forward, and then remove it (3). If it is necessary to disassemble the hard drive, perform the following steps: Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive.

  • Page 64: Memory Module

    100, and for Windows 7 models, see Updating the BIOS on page 108. For Ubuntu models, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems.
  • Page 65 Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. ENWW Component replacement procedures...

  • Page 66: Wwan Module

    WWAN module NOTE: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP lt4211 LTE/EV-DO/HSPA+4G Mobile Broadband Module 748021-001 HP lt4112 LTE/HSPA+ 4G Broadband Module 740011-001 HP hs3110 HSPA+ Mobile Broadband Module 748599-001 Before removing the WWAN module, follow these steps: Turn off the computer.
  • Page 67 Remove the WWAN module (3) by pulling the module away from the slot. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 68: Wlan Module

    WLAN module Description Spare part number Qualcomm Atheros AR9485 802.11 b/g/n 1x1 WiFi Adaptor (select models only) 675794-001 Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo (select models only) 724935-001 Broadcom BCM943228HMB WiDi 802.11 a/b/g/n 2x2 Wi-Fi + Bluetooth 4.0 combo (select models only) 730668-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 69 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

  • Page 70: Keyboard

    Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page Description Spare part number Keyboard with pointing stick, no backlight 776474-xx1 Keyboard with pointing stick and backlight 776475-xx1 Before removing the keyboard, follow these steps: Turn off the computer.
  • Page 71 Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the back of the keyboard until the keyboard disengages from the computer. Position the computer right-side up with the front toward you. Lift the rear edge of the keyboard upward. NOTE: Continue to step 7 for a keyboard with a backlight.
  • Page 72 Disconnect the pointing stick cable from the zero insertion force (ZIF) connector (3) on the system board. Remove the keyboard (4). To remove the keyboard from models with a backlight: Swing the keyboard up and forward (1) until it rests upside down on the palm rest. Disconnect the main keyboard cable from the zero insertion force (ZIF) connector (2) on the system board.
  • Page 73 Remove the keyboard (5). Reverse this procedure to install the keyboard. ENWW Component replacement procedures...
  • Page 74 Chapter 5 Removal and replacement procedures for Customer Self-Repair parts ENWW...

  • Page 75: Removal And Replacement Procedures For Authorized Service Provider Parts

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Component replacement procedures...
  • Page 76 Description Spare part number 768810-001 (35.6 cm) 14.0 in LED, HD+, AG, SVA (1920×1080), 250 nits (cd/m ), flat (35.6 cm) 14.0 in LED, FHD, AG, SVA (1920×1080), 300 nits (cd/m ), slim 768811-001 777835-001 (39.6 cm) 15.6 in FHD AG SVA 60% CG 300 nits (cd/m ) eDP 1.2 slim (1920x1080) 777834-001 (39.6 cm) 15.6 in HD AG SVA 45% CG 200 nits (cd/m...
  • Page 77 Lift and rotate the panel onto the computer (2). On the back of the display panel, lift the tape that secures the display cable to the display panel (1), and the disconnect the display cable from the panel (2). ENWW Component replacement procedures...
  • Page 78 Lift the display panel from the display enclosure. If it is necessary to replace the webcam/microphone module: Release the tape that secures the webcam cable to the module (1). Disconnect the cable (2) from the module. CAUTION: Handle the module with caution. The module has a thin profile and is susceptible to damage when not handled carefully.

  • Page 79: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 665733-001 Before removing the RTC battery, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 80: Internal Base Enclosure

    Internal base enclosure Internal base enclosure removal procedures for HP EliteBook 745 models and HP EliteBook 755 models are in separated in the following sections. Internal base enclosure (HP EliteBook 745 models) Description Spare part number Internal base enclosure for use only on HP EliteBook 745 models...
  • Page 81 Remove the seven rubber screw covers from the screws outside of the service door. NOTE: The eight screws outside of the service door also have rubber covers. Remove the 16 Torx T8M2.5×5.0 screws that secure the internal base enclosure to the computer. ENWW Component replacement procedures...
  • Page 82 Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the six Phillips PM2.0×5.0 broadhead screws (2) inside the battery bay that secure the internal base enclosure to the computer. Lift the internal base enclosure off the computer. Reverse this procedure to install the base enclosure.

  • Page 83: Internal Base Enclosure (Hp Elitebook 755 Models)

    Internal base enclosure (HP EliteBook 755 models) Description Spare part number Internal base enclosure for use only on HP EliteBook 755 models (includes RJ-45 door with spring) 779688-001 Before removing the internal base enclosure, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 84 Remove the seven rubber screw covers from the screws outside of the service door. Remove the 21 Torx T8M2.5×5.0 screws that secure the internal base enclosure to the computer. Remove the Phillips PM2.0×8.0 screw (1) near the media card reader and the seven Phillips PM2.0×5.0 broadhead screws (2) inside the battery bay that secure the internal base enclosure to the computer.
  • Page 85 Lift the internal base enclosure off the computer. Reverse this procedure to install the internal base enclosure. ENWW Component replacement procedures...

  • Page 86: Fan

    Description Spare part number Fan (includes cable) 730792-001 Before removing the fan, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.

  • Page 87: Card Reader Board

    Card reader board Description Spare part number Card reader board for use in HP EliteBook 745 models 768791-001 Card reader board for use in HP EliteBook 755 models 773960-001 Before removing the card reader board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 88 Remove the card reader board (4). Reverse this procedure to install the card reader board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ENWW...

  • Page 89: Vga/Usb Board

    VGA/USB board Description Spare part number VGA/USB board for use in HP EliteBook 745 models 768792-001 VGA/USB board for use in HP EliteBook 755 models 773961-001 Before removing the VGA/USB board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 90 Remove the VGA/USB board from the top cover (3). Removing the VGA/USB board for HP EliteBook 755 models Disconnect the cable from the VGA/USB board (1). Remove the three Phillips PM2.0×5.0 screws (2) that secure the VGA/USB board to the top cover.

  • Page 91: Heat Sink

    NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on HP EliteBook 745 models 768790-001 For use only on HP EliteBook 755 models 773959-001 Before removing the heat sink, follow these steps: Turn off the computer.
  • Page 92 The following illustration shows the replacement thermal material locations. The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink, processor, and system board spare part kits.

  • Page 93: Power Button Board

    Power button board Description Spare part number Power button board for use in HP EliteBook 745 models 730959-001 Power button board for use in HP EliteBook 755 models 730822-001 Before removing the power button board, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 94 Slide the power button board toward the inside of the top cover, and then lift it off the top cover (3). Reverse this procedure to install the power button board. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ENWW...

  • Page 95: Fingerprint Reader Assembly

    Fingerprint reader assembly Description Spare part number Fingerprint reader assembly for use in HP EliteBook 745 models (includes cable, bracket, and insulator) 730956-001 Fingerprint reader assembly for use in HP EliteBook 755 models (includes cable, bracket, and insulator) 730817-001 Before removing the fingerprint reader assembly, follow these steps: Turn off the computer.
  • Page 96 Remove the fingerprint reader board (3) from the computer. Reverse this procedure to install the fingerprint reader assembly. Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ENWW...

  • Page 97: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. IMPORTANT: For system board replacement on serial numbers xxx501xxxx and below, you must use a conversion kit (see product description for “(Gold Conversion Kit)”). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for “(Gold)”).
  • Page 98 Description Spare part number For use on models with AMD A10-7350B G2 processor for use with the Windows 8.1 Standard operating 802543-5C1 system (Gold Conversion Kit) For use on models with AMD A10-7350B G2 processor for use with models without the Windows 8.1 802543-0C1 operating system (Gold Conversion Kit) Before removing the system board, follow these steps:...
  • Page 99 Release the ZIF connector (1) to which the fingerprint reader cable is connected, and then disconnect the fingerprint reader cable (2) from the system board. Close the computer and position it upside down. Disconnect the smart card reader cable (1) from the smart card reader. Disconnect the VGA/USB board cable (2) from the system board.
  • Page 100 Note the routing location of the antenna cables (7) when removing them. Remove the three Phillips PM2.5×5.0 screws that secure the system board to the top cover. Lift the left side of the system board (1). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ENWW...
  • Page 101 Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. ENWW Component replacement procedures...

  • Page 102: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly (includes cable) 730798-001 Before removing the speaker assembly, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by unplugging the power cord from the computer.
  • Page 103 Remove the speaker assembly (2) from the top cover. Reverse this procedure to install the speaker assembly. ENWW Component replacement procedures...

  • Page 104: Display Assembly

    Description Spare part number Display assembly, touch screen (whole assembly) 15 in, FHD, for use in HP EliteBook 755 models 774990-001 14 in, FHD, for use in HP EliteBook 745 models 777325-001 Display enclosure (non-touch models) (includes 4 transceivers with antennas)
  • Page 105 Disconnect the display panel cable (1) from the system board. Release the wireless antenna cables (2) from the routing channel attached to the system board. Remove the four Torx TM2.5×6.0 screws (1) that secure the display panel to the computer. Rotate the display hinges upward to an angle (2) until the top cover is free for removal.
  • Page 106 Remove the bezel from the display assembly (4). NOTE: In these steps, the display assembly will not be connected to the computer as shown in the illustration. If you need to remove the raw display panel, remove the four Phillips PM2.0×3.0 screws (1) that secure the display panel to the display enclosure.
  • Page 107 Lift the tape that secures the display cable to the display panel (1), and the disconnect the display cable from the panel (2). Lift the display panel from the display enclosure. If you need to replace the webcam/microphone module: Release the tape that secures the webcam cable to the module (1). Disconnect the cable (2) from the module.
  • Page 108 Remove the module (3) from the display enclosure. (The module is attached to the display enclosure with double-sided tape.) If you need to remove the display hinges, remove the six broadhead Phillips PM 2.0×2.0 screws (1), and then lift the hinges from the display enclosure (2). Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ENWW...
  • Page 109 If you need to remove the display cable, lift the cable straight up and out of the display enclosure. Use the following image to properly route the cable. If you need to replace the WLAN/WWAN antenna cables and transceivers: Release the antenna cables from the clips (1) and routing channel built into the display enclosure. Detach the WLAN antennas and transceivers (2) and the WWAN antennas and transceivers (3) from the display enclosure.
  • Page 110 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts ENWW...

  • Page 111: Computer Setup (Bios), Multiboot, And System Diagnostics In Windows 8.1

    Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8.1 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 112: Restoring Factory Settings In Computer Setup

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS may be available on the HP website. 100 Chapter 7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8.1...

  • Page 113: Determining The Bios Version

    Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. Select Updates and tune-ups, and then select Check for HP updates now.

  • Page 114: Using Multiboot

    BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: From the Start screen, type file, and then select File Explorer. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.

  • Page 115: Dynamically Choosing A Boot Device Using The F9 Prompt

    Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup. Use a pointing device or the arrow keys to select one of the following options: ●...

  • Page 116: Entering Multiboot Express Preferences

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...

  • Page 117: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. Go to http://www.hp.com. Point to Support, located at the top of the page, and then click the Download Drivers.
  • Page 118 106 Chapter 7 Computer Setup (BIOS), MultiBoot, and System Diagnostics in Windows 8.1 ENWW...

  • Page 119: Computer Setup (Bios) And Hp Pc Hardware Diagnostics (Uefi) In Windows 7

    Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 120: Restoring Factory Settings In Computer Setup

    Your password settings and security settings are not changed when you restore the factory settings. Updating the BIOS Updated versions of the BIOS may be available on the HP website. 108 Chapter 8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ENWW...

  • Page 121: Determining The Bios Version

    Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

  • Page 122: Using Multiboot

    To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps: 110 Chapter 8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ENWW...

  • Page 123: Dynamically Choosing A Boot Device Using The F9 Prompt

    Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter. To move the device up in the boot order, use a pointing device to click the up arrow, or press the key.

  • Page 124: Entering Multiboot Express Preferences

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the computer, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...
  • Page 125 Select your computer model, and then select your operating system. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run. ENWW Using HP PC Hardware Diagnostics (UEFI) (select models only) 113...
  • Page 126 114 Chapter 8 Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) in Windows 7 ENWW...

  • Page 127: Using Setup Utility (Bios) And System Diagnostics In Ubuntu

    Using Setup Utility (BIOS) and System Diagnostics in Ubuntu Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 128: Displaying System Information

    Exit > Exit Discarding Changes, and then press enter. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside of the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 129: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version...
  • Page 130 118 Chapter 9 Using Setup Utility (BIOS) and System Diagnostics in Ubuntu ENWW...

  • Page 131: 10 Backup And Recovery In Windows 8.1

    For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your computer.

  • Page 132: Using The Windows Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 133: Using Windows 8.1 Operating System Media (Purchased Separately)

    To order a Windows 8.1 operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

  • Page 134: Using Windows Refresh Or Windows Reset

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 135: 11 Backup And Recovery In Windows 7

    11 Backup and recovery in Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps.

  • Page 136: Guidelines

    Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator.

  • Page 137: Performing A System Recovery

    Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated directories. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.
  • Page 138 NOTE: For detailed instructions on various recovery and restore options, perform a search for these topics in Help and Support. To access Help and Support, select Start > Help and Support. NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings.

  • Page 139: Using F11 Recovery Tools (Select Models Only)

    Windows 7 operating system DVD to reboot the computer and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 140 Select Repair your computer. Follow the on-screen instructions. After the repair is completed: Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. Install the Hardware Enabling Drivers first, and then install Recommended Applications. 128 Chapter 11 Backup and recovery in Windows 7 ENWW...

  • Page 141: Backing Up, Restoring, And Recovering In Ubuntu

    You can use Recovery Media Creator or the restore creation software to create a set of system restore discs using blank, writable DVDs (DVD-R or DVD+R). HP recommends using blank DVD+R discs from a manufacturer you trust, because these recovery DVDs are so important. You need approximately 3 blank DVD+R discs available for the restore image.

  • Page 142: Creating A Restore Image On A Usb Device

    For most models, you will need at least 4 GB of free space on the USB device. However, depending on the drivers and software installed on your computer, you may need slightly more than 4 GB of space. HP recommends that you use an 8 GB device or above for best results.
  • Page 143 Restart the computer. When system boots, press to enter boot device selection and select the media type you are restoring from. Click Restore entire hard drive, and then click Continue. Follow the on-screen instructions. NOTE: If you are unable to boot (start up) your computer, and you did not create a system recovery disc, you must purchase an Ubuntu Operating System DVD to reinstall the operating system.

  • Page 144: Backing Up Your Data Files

    Backing up your data files The Deja Dup Restore Tool allows you to back up your data files. You should back up your data files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ●...

  • Page 145: Restoring Your Data Files

    Restoring your data files The Deja Dup Restore Tool allows you to restore your data files. NOTE: Be sure AC power is connected to the computer before you begin this procedure. To restore your data from your backup files: Click the System menu icon at the far right of the top panel, and then click System Settings > Backup icon.
  • Page 146 134 Chapter 12 Backing up, restoring, and recovering in Ubuntu ENWW...

  • Page 147: 13 Specifications

    19.0 V dc @ 2.31 A - 45 W Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% ENWW Computer specifications–HP EliteBook 745 models 135...

  • Page 148: Computer Specifications-Hp Elitebook 755 Models

    -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Computer specifications–HP EliteBook 755 models Metric U.S. Dimensions Width 37.6 cm 14.78 in...
  • Page 149 Metric U.S. Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. ENWW Computer specifications–HP EliteBook 755 models 137...

  • Page 150: 35.6 Cm (14.0 In) Hd Sva Display Specifications

    35.6 cm (14.0 in) HD SVA display specifications Metric U.S. Dimensions Height 22.43 cm 8.83 in Width 36.0 cm 14.17 in Depth 0.38 cm 0.15 in Diagonal 35.6 cm 15.6 in Weight < 500 g (max) < 1.1 lbs (max) Contrast ratio 300:1 (typical) Brightness...

  • Page 151: Cm (14.0 In) Hd+ Sva Display Specifications

    35.6 cm (14.0 in) HD+ SVA display specifications Metric U.S. Dimensions Height 20.6 cm 8.09 in Width 32.1 cm 12.6 in Depth 0.36 cm 0.14 in Diagonal 35.6 cm 14.0 in Weight 325 g (max) 0.72 lb (max) Contrast ratio 300:1 (typical) Brightness 250 nits (typical)

  • Page 152: 35.6 Cm (14.0 In) Fhd, Uwva Display Specifications

    35.6 cm (14.0 in) FHD, UWVA display specifications Metric U.S. Dimensions Height 20.6 cm 8.09 in Width 32.1 cm 12.6 in Depth 0.36 cm 0.14 in Diagonal 35.6 cm 14.0 in Weight 340 g (max) 0.75 lb (max) Contrast ratio 300:1 (typical) Brightness 300 cd/m...

  • Page 153: 39.6 Cm (15.6 In) Hd Sva Display Specifications

    39.6 cm (15.6 in) HD SVA display specifications Metric U.S. Dimensions Height 20.6 cm 8.09 in Width 32.1 cm 12.6 in Depth 0.36 cm 0.14 in Diagonal 39.6 cm 14.0 in Weight < 500 g (max) < 1.1 lb (max) Contrast ratio 300:1 (typical) Brightness...

  • Page 154: 39.6 Cm (15.6 In) Fhd Sva Display Specifications

    39.6 cm (15.6 in) FHD SVA display specifications Metric U.S. Dimensions Height 20.6 cm 8.09 in Width 32.1 cm 12.6 in Depth 0.36 cm 0.14 in Diagonal 39.6 cm 14.0 in Weight < 380 g (max) < 0.84 lb (max) Contrast ratio 400:1 (typical) Brightness...

  • Page 155: Hard Drive Specifications

    Hard drive specifications 1 TB* 500 GB* 320 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 115 g 101 g 115 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) Synchronous (maximum) 300 MB/s (Drive Capability) Security ATA security...

  • Page 156: Solid-State Drive Specifications

    Solid-state drive specifications 128 GB* 180 GB* 240 GB* 256 GB* Dimensions Height 7 mm 7 mm 7 mm 7 mm Width 70 mm 70 mm 70 mm 70 mm Weight 73 g 78 g 78 g 73 g Interface SATA 3 (6 Gb/s) SATA 3 (6 Gb/s) SATA 3 (6 Gb/s)

  • Page 157: 14 Statement Of Volatility

    Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.

  • Page 158: Non-Volatile Memory Usage

    HP Sure Start models only) backup of The content is managed Embedded Controller. critical System solely by the HP Sure Start BIOS code, EC Embedded Controller. firmware, and critical PC configuration data for select...
  • Page 159 Code is updated when the writing data to this accessible) mouse, & system BIOS is updated. memory and is available battery on the HP website. Writing management). data to this ROM in an inappropriate manner can render the PC non- functional. DIMM Serial...
  • Page 160 Fingerprint Reader 512kByte Stores By enrolling in HP Only a digitally signed Flash fingerprint ProtectTools Security application can make the templates.

  • Page 161: Questions And Answers

    Questions and answers How can the BIOS settings be restored (returned to factory settings)? Turn on or restart the computer and press when prompted near the bottom of the display. Select Main, then select Restore defaults. Follow the on-screen instructions. Select Main, save changes and exit, then press Enter.

  • Page 162: Using Hp Sure Start (Select Models Only)

    BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start restores the BIOS to its previously safe state automatically, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. Most users can use HP Sure Start with the default configuration.

  • Page 163: 15 Power Cord Set Requirements

    15 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 164: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO...
  • Page 165 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 166 154 Chapter 15 Power cord set requirements ENWW...

  • Page 167: 16 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 168 156 Chapter 16 Recycling ENWW...

  • Page 169: Index

    Index BIOS computer specifications 135, 136 AC adapter, spare part numbers 32, determining version 101, 109 connector, power 16 34, 35 downloading an update 101 connectors, service considerations AC adapter/battery light 14 downloading an update in accessory battery connector, Windows 7 109 creating a restore image for identifying 17 Ubuntu 115...
  • Page 170 Windows 8.1 120 power 10, 14 spare part numbers 24, 35, 79 factory settings, restoring in webcam 7 HP Recovery Disc Creator, using Ubuntu 116 wireless 10, 14 Windows 7 124 HP Recovery partition, Windows 7 removal 74...
  • Page 171 MultiBoot Fusion Controller Hub 1 Windows 7 110 graphics 1 Screw Kit, spare part numbers 34 hard drive 2 SD card insert 31 keyboard 4 security cable slot, identifying 15 network jack, identifying 16 memory module 2 security, product description 4 nonvolatile memory 145 microphone 2 serial number 20...
  • Page 172 specifications webcam, identifying 8 computer 135, 136 webcam/microphone module display 138, 139, 140, 141, 142 removal 95 hard drive 143 Windows 7 operating system DVD solid-state drive 144 creating 124 using for restore 127 spare part numbers 24, 30, 35 Windows 7 operating system media specifications 144 creating 124...

This manual is also suitable for:

Elitebook 755 g2

Table of Contents