Troubleshooting - Panasonic WJ-GXE100 Installation Manual

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the
table or a problem is not described below.
Symptom
Power is not turned on.
Images are not
displayed correctly.
26
Cause/solution
When using DC power supply
• Is 12 V DC power supply connected to
the power supply terminal?
→ Check whether the connection is
appropriately established.
• Is the AC adaptor in use compliant with
the Specifications?
→ Check the Specifications regarding
AC adaptor.
When using a PoE device for power
supply
• Are the PoE device and the network
connector on the unit connected using a
4-pair LAN cable?
→ Check whether the connection is
appropriately established.
• Depending on the PoE device, the
power supply will stop when the
demanded power exceeds its total
power limit for all PoE ports.
→ Refer to the operating instructions of
the PoE device in use.
• Is the power of the camera connected to
this product turned on?
→ Turn on the power of the camera.
• Is the BNC coaxial cable correctly connect-
ed to the video input connector of the unit?
→ Check that the video input connector
is correctly connected.
• Does the video input (NTSC/PAL) setting
of the camera connected to this unit
match the video input setting on the
[JPEG/H.264] tab of "Image" page?
→ Set the video input to NTSC or PAL
according to the camera in use.
(☞ Operating Instructions (included in
the CD-ROM))
Reference
pages
21, 22
–
19
–