Panasonic WJ-GXE100 Installation Manual page 27

The setup menu of the
matrix switcher cannot
be displayed.
Cameras cannot be
controlled.
• Non-interlace signals sometimes may
not be transmitted to display setup
menus.
The setup menus of the matrix switchers
such as WJ-SX550 Series are com-
posed of non-interlace signals, which
this unit sometimes cannot transmit.
• Are coaxial communications used to
control cameras?
→ Camera control is not supported for
coaxial communications. Use RS485.
• Is the cable correctly connected to
RS485 terminal of the camera?
→ Check that the connecting positions
of the signals (TA, TB, RA, RB) of this
product and the connected device
are correct.
• If Pan/Tilt/Zoom functions cannot be
operated for Panasonic cameras, you
must select "Custom" for "Protocol" on
the [RS485] tab of the "Image" page
and upload the command table to the
unit. For further information, refer to our
website
(http://panasonic.net/pss/security/
support/info.html).
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